Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

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3,183 disclosures

  1. Please see below a Freedom of Information request regarding service provision and engagement (across all boroughs) for individuals aged 16 and over, including those identified as using child-to-parent abuse.

    The request relates to the period 1 April 2023 to 31 March 2025 and seeks aggregate data only (no personal or identifiable information).

    Please note that I am requesting summary statistics and general service information only, in line with the requirements of the Act.

    If it would assist in processing the request, I would be happy to clarify or refine any part of it.

    REQUEST:

    For the period 1 April 2023 to 31 March 2025, please provide the following aggregate information only (no personal or identifiable data):

    1. Service Eligibility and Provision

    a) What age range does your service work with?

    b) Who commissions/funds your work?

    c) Does your service accept referrals for individuals aged 16 and over?

    d) If applicable, up to what age does your service support individuals with additional needs?

    2. Referrals and Engagement (Aged 16+)

    a) The total number of individuals aged 16 and over referred to your service.

    b) Of those referred aged 16 and over, how many:

    i) fully engaged with your service (e.g., completed a programme or planned intervention)?

    ii) partially engaged (e.g., attended some sessions but did not complete)?

    iii) did not engage?

    c) Where definitions vary, please briefly indicate how your service defines:

    i) Full engagement

    ii) Partial engagement

    (e.g., programme completion, number of sessions attended), if readily available.

    3. Child to Parent Abuse (CPA) Cases

    a) The total number of individuals aged 16 and over your service worked with who were identified as using CPA.

    b) A general description of the types of support or interventions offered (categories only, not case-level detail).

    4. Non-Engagement and Outcomes

    a) The total number of individuals aged 16 and over referred but who did not engage.

    b) Where known:

    i) whether they accessed support elsewhere

    ii) the types of services accessed

    iii) the reasons given for non-engagement

    5. Transitions and Service Boundaries

    a) The total number of individuals aged 16 and over supported in transitioning between children’s and adult services.

    Clarification received: Children who will require adults’ services at the age of 18 due to their needs and because they have turned 18 years old (but only those using child to parent abuse)

    b) Whether support for this group is delivered within:

    i) children’s services

    ii) adult services

    iii) a combined service

    iv) or a dedicated transition pathway

    6. Complex Needs and Multi-Agency Involvement

    a) The total number of individuals aged 16 and over referred to your service who were also involved with:

    i) the criminal justice system

    ii) CAMHS

    iii) SEND services

    iv) children’s social care (including those living outside of the family home)

    7. Optional (if readily available)

    a) If your data systems allow, please provide a breakdown by age groups (e.g. 16–17, 18–20, 21–25), where this can be done within cost limits.

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    CLARIFICATION REQUESTED:

    The Service Areas have asked for the following clarification please:

    1) Please identify if there is an upper age limit for your request.

    Is it the 25 years as suggested at the end of the request when you ask for a breakdown in age groups, i.e. " If your data systems allow, please provide a breakdown by age groups (e.g. 16–17, 18–20, 21–25), where this can be done within cost limits."?

    Or are you wanting information on 16+ and includes all age groups (which can go up to 65+ in our Adults Services)?

    Please clarify the upper age limit/s you would like per question, as this will determine which Service Area/s can answer each question.

    2) Also, Question 1(b) asks - " Who commissions/funds your work?"

    This question is a very broad question as there are a number of areas that are covered, e.g. Corporate Parenting (which includes Care Leavers) , Safeguarding, Early Help, etc.

    So we are able to answer this question within the appropriate time limit, are you able to clarify if there is a specific area you are interested in for this question?

    CLARIFICATION RECEIVED:

    Thank you for your email regarding FOI reference 2026/01339

    I am happy to clarify the scope of Questions 1 and 2.

    My request relates to Local Authority provision, whether delivered directly by Worcestershire County Council or commissioned by the Council, that may receive or support individuals aged 16 and over where child-to-parent abuse (CPA), also sometimes recorded or described as child/adolescent-to-parent violence or abuse (CAPVA/APVA), is identified.

    This may include relevant provision within children’s social care, early help or family support, youth justice, transition services and any specialist or commissioned service that works specifically with CPA/CAPVA or harmful behaviour towards parents or caregivers.

    For Questions 1 and 2, I am therefore seeking information about the relevant service or services within this scope, rather than all Local Authority provision generally.

    Where more than one service falls within scope, I would be grateful if the Council could provide the information by service where readily available. If the Council does not have a specific CPA/CAPVA service or pathway, please confirm this and provide the information for the service or services most likely to receive or support these referrals.

    The focus of the request is on individuals aged 16 and over because my research is examining service responses and transitions for older adolescents and young adults, particularly where cases may cross children’s and adult service boundaries.

    I hope this provides sufficient clarification to progress the request. Please let me know if any further clarification is required.

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    CLARIFICATION REQUESTED:

    The Service Area have advised: we need confirmation that the Requester would like the information for aged 16 – 25 as that is what is alluded to at the end of the request but the rest of it states 16+.

    Please confirm if you require the information for ages 16 - 25.

    If you require the information for a different age range, please specify exactly what age range you require.

    CLARIFICATION RECEIVED:

    Thanks, the information is for 16-25 but if there is any information for young people over 25 that would also be appreciated.

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    CLARIFICATION REQUESTED:

    Please confirm if your request is for Herefordshire Council or Worcestershire County Council.

    CLARIFICATION RESPONSE:

    Yes, I would like to amend my request to read Herefordshire Council, instead of Worcestershire County Council

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    CLARIFICATION REQUESTED:

    The Service Area have advised:

    To ensure that we provide exactly what the requestor is looking for, it would be beneficial to go back to them for a further check and clarification on the requirements.

    1.b) Who commissions/funds your work?

    – We’re not entirely sure what the requestor is asking here as it’s a statutory service, which would be the government. Please can the requester clarify exactly what they are after.

    5.a) The total number of individuals aged 16 and over supported in transitioning between children’s and adult services.

    – Is this referring to care leavers or children who will require adults’ services at the age of 18 due to their needs? Please can the requester clarify this.

    CLARIFICATION RESPONSE:

    1.b) Who commissions/funds your work?

    - Government funding is fine as an answer, is there a specific pot? I have asked all LA's and orgs the same question as some are commissioned by a LA.

    5.a) The total number of individuals aged 16 and over supported in transitioning between children’s and adult services.

    – children who will require adults’ services at the age of 18 due to their needs and because they have turned 18 years old (but only those using child to parent abuse)

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    Published: 3 September 2026

  2. Freedom of Information Request regarding Animal Services.

    Under the Freedom of Information Act 2000, I would like to make the following request for information relating to the animal services provided by your local authority.

    Dog Warden Service

    1. Does the local authority employ a dog warden or outsource the role? If the role is outsourced, who is responsible?

    2. What has been the local authority’s annual spend on the dog warden service for the last three years? Either for inhouse or outsourcing the role.

    2023 2024 2025

    Dog bites on authority workers

    1. Does the local authority have a documented standard operating procedure or policy regarding dog safety for workers visiting private property in the course of their employment?

    • Please include both workers employed directly by the local authority and workers contracted to work on the authority’s behalf, for e.g. including, but not limited to, refuse collectors, social workers, housing officers etc.

    2. How many instances of dog bites were reported to RIDDOR (https://www.hse.gov.uk/riddor/) in the last three years by the local authority?

    • Please indicate whether your available data separates workers from members of the public. If it does, please supply the two figures separately.

    2023 2024 2025

    Published: 3 September 2026

  3. I am requesting the following recorded information under the Freedom of Information Act 2000 concerning housing allocations made through Herefordshire HomePoint.

    For each of the financial years:

    2022/23

    2023/24

    2024/25

    2025/26

    please provide:

    1. The total number of households that were allocated social or affordable rented accommodation through Herefordshire HomePoint during each financial year.

    2. Of those allocations, the number where the lead applicant was recorded as a British citizen/UK national.

    3. Of those allocations, the number where the lead applicant was recorded as not being a British citizen/UK national.

    4. For the applicants identified in question 3, please provide a breakdown by recorded nationality/citizenship, together with the number of allocations for each nationality.

    5. Please state whether the HomePoint housing register records any of the following information about applicants:

    * nationality;

    * citizenship;

    * immigration status;

    * settled status;

    * pre-settled status;

    * refugee status; or

    * other eligibility status relating to immigration control.

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    For question 5, I am only asking which of these data fields/categories are recorded by the council/HomePoint. I am not requesting any personally identifiable information.

    If nationality or citizenship is not held as a specific data field, please state this explicitly and identify which of the above fields, if any, are used when determining an applicant's eligibility for the housing register.

    Please provide the information in electronic format, preferably Excel or CSV where the information is held in tabular form.

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    Published: 3 September 2026

  4. Please provide recorded information concerning any local authority campaign, project, initiative or targeted inspection activity relating to businesses providing non-surgical cosmetic or aesthetic treatments.

    For the period 1 January 2018 to the date of this request, please provide the following.

    Please identify any campaign, project, targeted inspection programme, intelligence-led operation, sector compliance exercise or other organised initiative undertaken by the authority concerning businesses providing non-surgical cosmetic or aesthetic treatments.

    For each such activity, please provide:

    a. the title or description of the project;

    b. the date it commenced and, where applicable, ended;

    c. the council department or service responsible;

    d. the project brief, initiation document, terms of reference or equivalent recorded document;

    e. the recorded reason, evidence, intelligence or risk assessment used to select the cosmetic or aesthetic treatment sector for attention;

    f. the recorded criteria or methodology used to identify businesses for inspection, contact or investigation;

    g. any inspection checklist, officer briefing, guidance, procedure or instruction used for the project;

    h. the legislation officers were instructed to consider or enforce;

    i. the number of businesses contacted or inspected;

    j. the number receiving advice, warnings, notices, referrals, cautions, prosecutions or other enforcement action; and

    k. any final report, evaluation, summary or findings produced.

    In relation to the selection of businesses, please identify whether any of the following were used as a source:

    a. complaints;

    b. council licensing or registration records;

    c. social media;

    d. business websites or advertising;

    e. intelligence databases;

    f. referrals or information from another local authority;

    g. information supplied by a professional association, voluntary register, trade body, insurer, pharmacy, manufacturer, training provider or other external organisation; or

    h. any other recorded source. Where an external organisation supplied information or intelligence used to identify businesses, please identify that organisation.

    Please identify whether any such activity was undertaken jointly with another local authority, regional group, Trading Standards group, Environmental Health network, central government department, professional body or other organisation.

    Where joint activity occurred, please identify the participating organisations and provide any memorandum, project brief, meeting record or other document setting out the arrangement.

    Please provide the authority's current inspection checklist, guidance, procedure or officer instructions specifically used when inspecting or assessing businesses providing non-surgical cosmetic or aesthetic treatments.

    If the authority has undertaken no activity falling within this request, please confirm this expressly.

    Published: 2 September 2026

  5. I would like to please request information regarding doorstep scams involving individuals falsely claiming to represent broadband, internet, telecommunications or other communications providers.

    Please provide the following information for the period 1st January 2021 to 31st December 2025:

    1. The total number of reports or complaints received by your Trading Standards service relating to doorstep scams involving individuals falsely claiming to represent broadband, internet, telecommunications or other communications providers.

    2. Where available, please provide a breakdown of these reports and complaints by:

    - The number of reports or complaints received per calendar year

    - The number of consumers who reported suffering a financial loss

    - The total value of reported financial losses

    - The number of fines or other financial penalties issued

    - The total value of fines or other financial penalties issued

    If possible, please provide any demographic information recorded about the consumers targeted, such as age group or other relevant characteristics.

    Published: 2 September 2026

  6. I am seeking information about permanent play equipment.

    I would like:

    1. A list of playgrounds you are responsible for (please say in which year you became responsible for each playground);

    2. To know how many playgrounds you were responsible for in (a) 2016, (b) 2021 and (c) 2026;

    3. To know if you are planning to open or close any playgrounds in the medium term, and if so, where;

    4. To know the total capital spend on permanent playground equipment in each financial year since 2015/16*;

    5. To know how much capital spend you have planned for permanent playground equipment in your medium term financial plan (please specify the year ending).

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    *In (4), I am seeking a figure for permanent playground equipment including both upgrades and new equipment - I am not seeking a breakdown.

    I do not need to know the sources of funding (e.g. grants/council tax etc.).

    I have chosen "medium term" because a large number of councils use this wording. Of course, you may use a different phrase for the same concept, that is to say, the next few financial years.

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    Published: 2 September 2026

  7. Copies of the S.106 and S.278 Agreements for the development of Ridlers Place, Upper Sapey in 2005 (8 new dwellings). Planning Application No.DCN051111/RM.

    Published: 1 September 2026

  8. Rose Cottage, Noke Lane, Pembridge, HR6 9HP.

    We know the water to the property is supplied by two private reservoirs. We need to know when the supply was tested and how regularly this is done.

    Published: 1 September 2026

  9. Please provide data for the financial years 2023/24, 2024/25, and 2025/26 (to date):

    1. SEND Team Expenditure & Suppliers

    • What was the total spend by the SEND team on tuition and alternative provision in each financial year?

    • Please provide a full list of third-party suppliers/providers commissioned by the SEND team for tuition and alternative provision, along with the total gross spend per named supplier for each year.

    2. Virtual School Expenditure & Suppliers

    • What was the total spend by the Virtual School on tuition and alternative provision in each financial year?

    • Please provide a full list of third-party suppliers/providers commissioned by the Virtual School for tuition and alternative provision, along with the total gross spend per named supplier for each year.

    • What was the total number of children/young people supported by the Virtual School in each year?

    3. Procurement Method & Frameworks

    • Do the SEND team and the Virtual School procure tuition and alternative provision via a framework (e.g., Dynamic Purchasing System/DPS) or through spot purchasing?

    • If a framework or DPS is used, please state the name of the framework and whether it is due for renewal or re-tender in the 2026/27 financial year.

    • If spot purchasing is utilised, what was the total expenditure allocated to spot purchases in each financial year?

    Format of Data To assist with processing, please supply this data in an editable electronic format (such as an Excel spreadsheet or CSV file). If figures for 2025/26 are not yet audited, please provide the total spend recorded to date.

    Published: 1 September 2026

  10. I am writing to request information under the Freedom of Information Act 2000 regarding access to treatment for prescription opioid dependence within your local authority area.

    Please could you provide answers to the following questions:

    1. Is there a commissioned pathway within your local authority area for individuals with severe prescription opioid dependence (for example, codeine, dihydrocodeine, tramadol, morphine or oxycodone dependence) to access assessment for opioid substitution treatment (OST) where clinically indicated?

    2. If such a pathway exists, which service or provider is responsible for delivering this treatment?

    3. Can methadone and/or buprenorphine be prescribed for individuals whose primary dependence is on prescribed opioids rather than illicit opioids?

    4. Are there any restrictions, exclusions or eligibility criteria that would prevent an individual with prescription opioid dependence from accessing OST?

    5. How many individuals whose primary substance was a prescribed opioid received opioid substitution treatment within your area during the most recent 12-month period for which data is available?

    6. If OST is not available for people with prescription opioid dependence, what treatment pathway is commissioned for these individuals?

    Published: 28 August 2026