Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

If you can't find the information you're looking for, you can make a new FOI request.

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3,027 disclosures

  1. Policies supporting adults with disability

    A. Policy frameworks
    - Do your safeguarding policies contain specific provisions for disabled adults in romantic or intimate partner relationships?


    o If so, please provide the relevant sections of these policies.


    - Do your Domestic Abuse policies contain specific provisions for disabled adults in romantic or intimate partner relationships?

     
    o If so, please provide the relevant sections of these policies.


    - Do your policies make provision for reasonable adjustments when supporting disabled adults experiencing domestic abuse?

     


    o If so, please provide the relevant sections of these policies, and any relevant provisions made.


    B. Accessibility and disclosure
    - Please provide any policies, protocols, or guidance relating to how disabled adults can disclose domestic abuse within your organisation.


    - Please provide any policies or procedures relating to how your organisation ensures the safety of disabled adults following disclosure of domestic abuse.


    - Please provide any policies or procedures, protocols or guidance relating to how your organisation offers education or educational material to disabled adults regarding romantic and intimate relationships.


    - Is information about domestic abuse made available in accessible formats (eg Easy Read, British Sign Language and other alternative formats)?
    o If so, please provide examples or links.

     

    C. Training
    - Please provide details of any training materials, guidance, or frameworks used to train staff in supporting disabled persons experiencing domestic abuse from an intimate partner.

     


    - Does your organisation have specialist roles or officers focused on disability and domestic abuse?
    o If so, please provide role descriptions.



    D. Prevention and early intervention
    - Does your organisation have any policies, strategies, or programmes relating to:
    o Prevention of domestic abuse involving disabled adults in intimate and romantic relationships. If so, please include any documentation relating to these early interventions in such cases

     


    • If so, please include any documentation relating to schemes such as Clare’s Law as applied to disabled individuals.

     

    Published: 19 June 2026

  2. Non-Surgical Cosmetic Procedures for the Period 1st January 2021 to the Present Date

    Under the Freedom of Information Act 2000, please provide the following information for the period 1 January 2021 to the date of this request.

    This request relates to businesses, clinics, practitioners or premises offering non-surgical cosmetic procedures, including dermal fillers, botulinum toxin, liquid/non-surgical Brazilian Butt Lifts and similar injectable treatments.

    Please provide the information in spreadsheet format where possible.

    Please provide:

    1. The number of complaints received about such businesses, clinics, practitioners or premises, broken down by calendar year.

    2. The number of inspections, investigations or visits carried out by the council in relation to such businesses, clinics, practitioners or premises, broken down by calendar year.

    3. The number of cases where the council received allegations of injury, infection, hospital treatment, unsafe practice or other medical complications linked to such businesses, clinics, practitioners or premises.

    4. The number of enforcement actions taken against such businesses, clinics, practitioners or premises, broken down by type of action, including warning letters, improvement notices, prohibition notices, licence reviews, prosecutions, injunctions or any other formal action.

    Published: 19 June 2026

  3. HC Risk Assessment and Method Statement Docs for Highway Defect Inspections & Measurements

    Can you provide risk assessment and method statement documents which are in place for the inspection and measurement of highway defects - with these matters shortly to be the sole responsibility of Herefordshire Council.

    Please do not provide any documents which relate to the works carried out by BBLP.

    If not included in the document, please also provide detail on:

    - The safe system of work and hierarchy of risk management which had been considered in the formulation of these RA/MS.

    - Any cross-reference to publicly available documents to health and safety executive guidance on highway working, specifically lone highway working.

    - Any hierarchy of risk depending on the road speed and type.

    - What mitigation in terms of active traffic management is considered.

    Please could you also include how these RAMS link to your highway maintenance plan and inspection methodology.

    Published: 19 June 2026

  4. Exempt Accommodation

    Under the Freedom of Information Act 2000, I would like to request information held by the council relating to “Exempt Accommodation” (EA). Unless specified otherwise, please provide the following information for each financial year from 2018/19 to 2025/26 inclusive, or for the latest date for which data is available.

    1. Total Housing Benefit expenditure For each financial year, please provide the total amount of Housing Benefit expenditure (sometimes referred to as “enhanced housing benefit”) paid in respect of all claims that meet the definition of Exempt Accommodation under Housing Benefit regulations.

    2. Number of successful claims Please provide the number of successful Housing Benefit claims relating to residents living in Exempt Accommodation.

    3. Number of exempt accommodation properties Please provide the total number of properties being used as Exempt Accommodation within the council’s area.

    4. Breakdown of provider types For the properties identified in Question 3, please provide a breakdown by provider type, including:

    a) Number of Registered Providers / Housing Associations (registered with the Regulator of Social Housing)

    b) Number of registered charities only

    c) Number of Community Interest Companies (CICs)

    d) Number of Private Limited Companies

    e) Number owned by the council

    f) Number classified as other provider types (please specify the type)

    5. Providers of Exempt Accommodation Please provide a list of all organisations or individuals operating or registered as providers of Exempt Accommodation within the council’s area as of the date of this request.

    6. Weekly Housing Benefit Amounts Regarding the weekly Housing Benefit paid per resident in Exempt Accommodation, please provide for each financial year: a) Highest weekly amount paid b) Average weekly amount paid c) Lowest weekly amount paid

    7. Average length of stay Please provide the average length of stay for residents living in Exempt Accommodation.

    8. Assessment of new providers Please provide details of the council’s current process for assessing new providers of Exempt Supported Accommodation before Housing Benefit payments are approved. This may include any due diligence, quality assurance, safeguarding checks, inspections, referral pathways, or standards applied.

    If any part of this request exceeds the appropriate cost limit under Section 12 of the Freedom of Information Act, please advise how the scope may be refined so that the request can be processed. If any information is held but exempt from disclosure, please provide the remaining information and specify the exemption relied upon. I would prefer to receive the information electronically in spreadsheet or CSV format where possible.

    Published: 18 June 2026

  5. PSED S149 Duty Data for HMP, Council Budget, ROWIP and Council Tax

    Please provide all PSED s149 duty data which includes assessments, action plans and details of impact for the following:

    1. The HMP 2025

    2. The council budget 2024-2025

    3. The ROWIP (Rights of Way Improvement Plan) – Any documentation between its policy being assessed, drawn up and instigated. Technically this could be any time from 2016-2026. The PROW team should be able to assist when such policies were examined under the PSED. The duty requires examination prior, during and after a policy has been introduced.

    4. Council tax reduction schemes for carers whether paid or not – This should be from when the duty commenced in 2011-2026 but we will accept 2021-26 the time of living in this area.

    Published: 17 June 2026

  6. Code of Conduct complaints

    Please may I request the following:

    (1) The total number of Code of Conduct complaints received by your authority between 5th May 2024 - 5th May 2025:

    (1.1) Of the value for (1), how many were upheld?

    (1.2) Of the value for (1), what was the split between unitary and parish members (if applicable)

    (2) The total number of Code of Conduct complaints received by your authority between 5th May 22025 - 5th May 2026:

    (2.1) Of the value for (1), how many were upheld?

    (2.2) Of the value for (1), what was the split between unitary and parish members (if applicable)

    Published: 17 June 2026

  7. Electoral and Democratic Services systems

    Under the Freedom of Information Act, I would like to request information about three software systems used by your council.

    Committee Management System (CMS), Democratic Services

    Please provide the following information about the current CMS used by your council for committee management, meeting agenda and report pack publication, election results, and councillor profile management:

    * Name of the software supplier and product

    * Any optional add-on modules taken in addition to the core CMS product

    * Contract length and expiry date

    * Total contract value

    * Annual support and maintenance cost

    In addition to the above, please also provide the:

    * Total number of councillors elected to your council

    Electoral Management System (EMS), Electoral Services

    Please provide the following information about the current EMS used by your council for management of the Register of Electors, elections, and canvass:

    * Name of the software supplier and product

    * Any optional add-on modules taken in addition to the core EMS product

    * Contract length and expiry date

    * Total contract value

    * Annual support and maintenance cost

    In addition to the above, please also provide the:

    * Total electorate for your council area

    * Number of voters registered to vote by post

    Polling Station Management, Electoral Services

    Do you use a software product and devices (such as a tablet) for the electronic processing of voters in your polling stations?

    If yes, please provide the following information:

    * Name of the software supplier and product

    * Any optional add-on modules taken in addition to the core product

    * Contract length and expiry date

    * Total contract value

    * Annual support and maintenance cost

    Published: 17 June 2026

  8. Specification for trench reinstatements

    Please provide a fully detailed copy of the specification for the backfilling and reinstatement of trench works for the installation of utilities.

    Please also provide details relating to the checks and inspections ensuring that all utility companies comply with the county's requirements.

    Published: 17 June 2026

  9. Children in Supported Accommodation

    I am writing to make a request for information under the Freedom of Information Act 2000. I would be grateful if you could provide the following information:

    1. Please provide. data for the most recent 12-month period available on the number of children placed in supported accommodation in your area, broken down by entry route:

    a) via section 20 of the Children Act 1989

    b) move from other settings

    c) via homelessness or housing duty routes under the Housing Act 1996. d) other

    2) Please confirm whether your local authority's contract with its in-house or externally commissioned independent advocacy service includes provision for 16- and 17-year-old children at the point of assessment or after placement in supported accommodation via homelessness or housing duty routes.

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    CLARIFICATION 1 REQUESTED Specifically, please clarify: 1. Q1(b) – “Move from other settings” Could you please clarify what is meant by “move from other settings”? For example: o Is this intended to capture children that don’t fall into Q1(a), Q1(c) or Q1(d)? o Or is it intended to refer only to specific placement types (e.g. foster care, residential care, family arrangements, custody, etc.)? 2. Q1(d) – “Other” As currently framed, this appears to overlap with Q1(b). Could you confirm: o What types of entry route you expect to be recorded under “other”, o How this should be distinguished from “move from other settings”?

    CLARIFICATION 1 RESPONSE: Specifically, please clarify: 1. Q1(b) – “Move from other settings” Could you please clarify what is meant by “move from other settings”? For example: o Is this intended to capture children that don’t fall into Q1(a), Q1(c) or Q1(d)? o Or is it intended to refer only to specific placement types (e.g. foster care, residential care, family arrangements, custody, etc.)? This refers to when a child was previously looked after but in a different setting, i.e. residential, custody, kinship, foster care - all other known care settings. 2. Q1(d) – “Other” As currently framed, this appears to overlap with Q1(b). Could you confirm: o What types of entry route you expect to be recorded under “other”, We have left this open to local authorities to interpret as some may have different categories to others, but as an example, an emergency care order o How this should be distinguished from “move from other settings”? If for example there are no former settings and this is a child's first entry into care

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    CLARIFICATION 2 REQUESTED In relation to question 1: Do you want information on young people under the age of 18 who have approached the council for housing (either through homelessness/housing duties or duties under the Children’s Act) where the young person was the applicant/client and not part of a household where they are a dependent child? OR Do you want the number of households with children under 18 who have been placed in temporary accommodation?

    CLARIFICATION 2 RESPONSE: Just to confirm, the first option please.

    Published: 16 June 2026

  10. Approximate average cost for transport projects

    Under the Freedom of Information Act, please can you provide the approximate average cost to Herefordshire Council to deliver the following transport projects in the most recent year for which figures are available. For the purpose of this request, please understand approximate cost to mean the total of

    i) fees for prelims, traffic management, and signage and road markings),

    ii) works contingency,

    iii) restricted and night working,

    iv) fees for design, project management, construction supervision, and Quantity Surveyor,

    v) Traffic Regulation Orders,

    vi) Air Quality Assessment,

    vii) site investigations,

    viii) street lighting assessment, and

    ix) Statutory Undertakers Allowance.

    1. Installation of Bollard (per bollard)

    2. Installation of a Vehicle Activated Sign (VAS) 

    3. A Set of Two traffic Speed Cushions   

    4. Small Scale Resident Only Parking 

    5. Zebra Crossing Single Carriageway, no Splitter Island

    Published: 16 June 2026