Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

If you can't find the information you're looking for, you can make a new FOI request.

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3,247 disclosures

  1. I am writing to request information about the council's enforcement of the Renters' Rights Act 2025. For the period 1 May 2026 to 31 August 2026, please provide:

    1. The number of complaints or reports received about suspected breaches or offences under the Renters' Rights Act 2025.

    2. The number of notices of intent to impose a civil penalty issued under the Act.

    3. The number of final civil penalty notices issued under the Act, and the total value of those penalties.

    4. For questions 1 and 3, a breakdown by type of breach or offence, using the following categories where possible: * Rental bidding, or failing to state a proposed rent when advertising * Discrimination against applicants who receive benefits or have children * Requiring rent in advance or pre-tenancy payments * Fixed-term tenancy, written statement of terms or information sheet failures * Unlawful eviction or harassment * Misuse of possession grounds (e.g. re-letting or marketing during a restricted period) * Other (please specify)

    If the council records this information using different categories, please provide the breakdown using its own categories. If the information is not held as a specific Renters' Rights Act category, please provide the closest relevant figures and state what they include, rather than undertaking a manual review of individual case files.

    Published: 9 October 2026

  2. I am writing to request the standard weekly fee rates your authority pays to independent-sector care homes for older people in the 2026-27 financial year. Specifically, for each of the four categories below, please state the standard weekly rate effective in 2026-27:

    1. Residential care — standard (2025-26: £693.38)

    2. Residential care — dementia / EMI (2025-26: £693.38)

    3. Nursing care — standard (2025-26: £790.94)

    4. Nursing care — dementia / EMI (2025-26: £790.94) Please also answer the following, which take one line each:

    5. Are the two nursing rates quoted INCLUSIVE or EXCLUSIVE of the NHS-funded nursing care (FNC) contribution?

    6. Are the rates weekly or daily?

    7. From what date do they take effect?

    Where your authority pays a band or range rather than a single rate, please give the standard or most commonly paid rate and note the range. Where a category is not commissioned separately, please say so — that is a complete answer and I do not need an estimate.

    Published: 9 October 2026

  3. Under the Freedom of Information Act 2000, please provide figures for money still held by your council, or by a provider delivering the council's appointeeship or deputyship service, for deceased adult clients whose finances were managed before their death. Please route this request to the team responsible for DWP appointeeship and Court of Protection property and financial affairs deputyship, with Finance input where needed for client-account balances.

    1. As at 31 August 2026, how many deceased people had a positive combined balance across their accounts, and what was the total amount held for them (£)? Please provide the overall count and amount, and break both figures down by time since death:

    - Less than 6 months;

    -6 to less than 12 months;

    - 12 to less than 24 months;

    - 24 to less than 60 months;

    - 60 to less than 120 months;

    - 120 months or more;

    - Death date missing or insufficient to assign a band.

    For this table: - Include bank deposits, credited interest, and pooled/suspense accounts, regardless of case status, including closed cases. Exclude non-cash assets and debt receivables. Do not subtract charges that have not already been debited from client funds. - Count each person and their money once across all accounts, appointeeship and deputyship services, and bank/ledger records.

    If only account or case counts can be supplied, please identify the unit used. - Measure elapsed calendar months from the recorded date of death to the balance date. If figures as at 31 August 2026 cannot be extracted from held records, please use the most recent available snapshot and state its date. Please use the same snapshot date for both balances and time-since-death bands. Exclude cases where financial management began only after death, such as public health funeral cases.

    2. Please identify the service/provider and provide figures for your council's clients. If only a combined shared-service total can be supplied, please name the councils covered. Please include information held on your council's behalf by providers or another council. State any coverage limitations, including whether balances held through commissioned services are fully, partly, or not included. If section 12 applies, please explain the cost estimate and advise, under section 16, how the request could be narrowed while retaining counts and amounts by time since death.

    Published: 9 October 2026

  4. This request relates to planning and licensing fees charged, over and above any national planning fees etc.

    1) Please could you let me know if you charge additional fees for planning applications, these might include changes to submissions, direct submissions, invalid applications and may vary depending upon size of application etc. This list is not exhaustive. Please either present me with a direct link to the page on your website if this complete with none missing or ideally detail the various extra charges, if applicable, in the reply here.

    2) Please let me know if you have additional or selective licensing of single lets or HMOs within your area, and what these are. Please let me know fees for these additional or selective licences and whether these fees vary on size of property. Again if a complete fee structure is available on your website, with none missing please provide me with a direct link as opposed to a link to your home page.

    3) In both planning fees and licensing fees above, please confirm if

    a) you have confirmed planned introduction of increased or additional fees in either planning or licensing; or if either fees have recently increased the date of these increases. Recently being in 2026. and/or

    b) whether you have proposals to add additional fees to either, but not yet approved or they under consultation. Thanking you in advance for your kind assistance,

    Published: 8 October 2026

  5. please provide the total amount spent by the council specifically on the maintenance, repair, and safety inspection of playgrounds, including fencing and equipment, at council-owned or council-maintained playgrounds, for each of the last five financial years

    (2021/22,

    2022/23,

    2023/24,

    2024/25, and

    2025/26 to date),

    broken down by financial year.

    If this is not held as a separate, itemised budget line, please provide the best available figure or estimate from the relevant parks/leisure budget, and specify what it covers and how it was calculated. Please provide the information in spreadsheet format (e.g. CSV or Excel) where possible.

    Published: 8 October 2026

  6. Under the Freedom of Information Act 2000, I would like to please request the following information relating to nicotine product safety recalls. Please provide the following information for the 2025 calendar year (1 January to 31 December):

    1. The number of formal product safety recalls relating to nicotine-containing products issued, initiated, or recorded by your local authority.

    2. Where recorded, please provide a breakdown of the above information by the following:

    - Product type (e.g. nicotine pouches, vapes, cigarettes, etc)

    - Reason for recall (e.g. excessive nicotine content, incorrect labelling, chemical risk, etc)

    - Enforcement action (e.g. product withdrawal, product destruction, fine or penalties, etc)

    If the information is held in a different format or under a broader category, I would be grateful if you could provide the closest available data and explain how it is categorised.

    If any part of this request requires clarification or if any aspect cannot be provided, please let me know, and I will be happy to assist.

    Published: 8 October 2026

  7. Under the Freedom of Information Act 2000, I would like to request the following information regarding vapes collected and recycled/disposed of by, or on behalf of, the council:

    1. Number of vapes collected: The total number of vapes collected between 1 January 2025 and 31 December 2025.

    2. Number of vapes collected: The total number of vapes collected between 1 January 2026 and 31 August 2026.

    3. Cost of recycling vapes: The total cost incurred by the council for the recycling of vapes between 1 January 2025 and 31 December 2025.

    4. Cost of recycling vapes: The total cost incurred by the council for the recycling of vapes between 1 January 2026 and 31 August 2026.

    5. Vape recycling points: The total number of vape recycling/collection points operating across the council area as of 31 August 2026.

    Please provide data where possible and share data with clear headings (1, 2, 3 etc).

    Published: 6 October 2026

  8. Please provide the following for the periods 1 January–31 December 2023, 2024, 2025 and 1 January–31 August 2026:

    1. The number of complaints, enquiries or referrals received by your authority, including referrals received through the Citizens Advice Consumer Service, where AI-generated or synthetic content was recorded as being relevant to the complaint.

    2. Of these, where recorded, the number relating specifically to online advertising, social media advertising, online retailers or e-commerce websites.

    3. Where recorded, please provide a breakdown of complaints involving:

    * AI-generated images of shops, business premises or locations;

    * AI-generated product images;

    * AI-generated images or videos of customers, models or testimonials;

    * AI-generated or deepfake celebrity/public figure endorsements;

    * AI-generated text used to market or describe products/services;

    * other AI-generated or synthetic advertising content.

    4. Where recorded, the total monetary value of losses reported in connection with these complaints, enquiries or referrals, broken down by year.

    Published: 6 October 2026

  9. Under the Freedom of Information Act 2000, I request the following recorded information for the period 1 January 2015 to the date of this request.

    This request concerns health and safety regulation at petrol filling stations, retail fuel forecourts and petrol dispensing premises, with particular regard to:

    • the Control of Substances Hazardous to Health Regulations 2002 (COSHH);

    • the Health and Safety at Work etc. Act 1974 (HSWA); and

    • exposure to petrol and its hazardous constituents arising from fuel storage, dispensing and refuelling activities.

    For the purposes of this request, “interventions” means health and safety inspections, visits, audits, investigations or other regulatory interventions.

    Where information requested below is not held or is not separately recorded, please state this rather than estimating a figure.

    1. Enforcing authority

    Please confirm which enforcing authority is responsible, within the geographic area covered by your authority/service, for enforcement of COSHH and other general health and safety legislation in relation to the normal operation of retail petrol filling stations.

    Where this function is exercised by a particular department or service within your authority, please identify that department or service where known.

    If this responsibility rests with another public authority, please identify that authority where known.

    2. Health and safety interventions

    Please provide the number of health and safety interventions undertaken by your authority/service at petrol filling stations, retail fuel forecourts or petrol dispensing premises during the requested period.

    3. COSHH consideration

    Of the interventions identified in Question 2, please provide the number for which your authority's records show that COSHH compliance was considered.

    If COSHH would normally form part of a generic health and safety inspection but your authority does not separately record whether it was considered during individual interventions, please state this.

    4. Petrol-specific COSHH or hazardous-substance assessment

    Of the interventions identified in Question 2, please provide the number for which your authority's records show that an inspector requested, examined or reviewed a dutyholder's COSHH assessment or other hazardous-substance risk assessment relating specifically to petrol, motor-fuel dispensing or refuelling activities.

    5. Exposure to petrol and hazardous substances

    Of the interventions identified in Question 2, please provide the number for which your authority's records show specific consideration of exposure to one or more of the following:

    • petrol vapour;

    • petrol liquid, splash or residue;

    • benzene; or

    • other hazardous substances associated with petrol dispensing or refuelling.

    6. Routes of exposure

    Of the interventions identified in Question 2, please provide the number for which your authority's records show specific consideration of each of the following routes of exposure associated with petrol dispensing or refuelling:

    • inhalation;

    • skin/dermal contact; and

    • ingestion.

    7. Persons potentially exposed

    Of the interventions identified in Question 2, please provide the number for which your authority's records show consideration of exposure affecting each of the following groups:

    • employees of the forecourt operator;

    • contractors or other persons working at the premises;

    • persons refuelling vehicles as part of their work or employment; and

    • customers or other members of the public.

    8. Exposure controls and adequate control

    Of the interventions identified in Question 2, please provide the number for which your authority's records show specific consideration of:

    • measures used to prevent or control exposure to petrol or its hazardous constituents;

    • whether exposure was adequately controlled for the purposes of COSHH; and/or

    • requirements or control measures associated with carcinogenic or mutagenic substances, including benzene.

    9. Enforcement action

    During the requested period, please provide the number of Improvement Notices and Prohibition Notices issued by your authority at petrol filling stations, retail fuel forecourts or petrol dispensing premises which cited or related to:

    • COSHH;

    • hazardous-substance risk assessment;

    • petrol or benzene exposure;

    • petrol vapour exposure;

    • skin/dermal exposure to petrol;

    • exposure monitoring; or

    • health surveillance.

    10. Inspection guidance and procedures

    Please confirm whether your authority/service holds or has used during the requested period any inspection guidance, procedures, checklists, aide-memoires, training materials, enforcement guidance, HSE guidance or other operational documents specifically concerning COSHH compliance or health risks associated with petrol or motor-fuel dispensing at retail fuel forecourts.

    If such material is held, please identify its title, date and/or brief description where readily available.

    11. DSEAR / fire and explosion risk

    Of the interventions identified in Question 2, please provide the number for which your authority's records show that compliance with the Dangerous Substances and Explosive Atmospheres Regulations 2002 (DSEAR), or fire and explosion risks associated with petrol storage or dispensing, was considered.

    If DSEAR enforcement relating to petrol dispensing at retail filling stations is undertaken by a separate Petroleum Enforcement Authority (PEA) or other public body, please state this and identify the relevant authority where known.

    Where responsibility for any of the requested information rests with another public authority, please identify that authority where known.

    Published: 2 October 2026

  10. DPIA policy on high surveillance equipment such as CCTV and Body Worn Cameras.

    Published: 2 October 2026