Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

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3,041 disclosures

  1. Thank you for your response of 15 May 2026 in respect of FOI2026/00963, and in particular for the clear itemisation in your s.17 notice of which parts of the request fall within the s.12 cost limit and which do not. I am writing to confirm the scope on which I would like the council to proceed.

    I am content to accept the exclusion of Q3.3, Q3.4 and Q3.5 from this request, and I confirm that I do not require those parts to be answered. I should be grateful if the council would please proceed with all remaining questions, namely Q1.1 and Q1.2, Q2.1 to Q2.6, Q3.1, Q3.2, Q3.6, Q3.7 and Q3.8, Q4.1 to Q4.6, Q5.1 to Q5.3, and Q6.1 to Q6.4.

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    REQUEST

    I am writing to request information under the Freedom of Information Act 2000 in relation to your authority's children's placements, placement sufficiency, use of unregistered provision, and workforce supply into any in-house residential children's homes operated by the authority.

    This request concerns policy, resourcing, performance, decision-making and procurement within children's social care and does not seek personal data.

    This information is sought in the public interest to ensure transparency and accountability in the delivery of statutory duties to looked-after children, children in need of care and support, and care leavers — and to inform market engagement by commissioning, placement and workforce providers seeking to address identified sufficiency and staffing gaps.

    Where data is held against a financial year, please provide figures for the most recent three complete financial years (2023/24, 2024/25, 2025/26) and the current year (2026/27) to date. Where monthly snapshots are held, please provide the most recent 12-month period.

    Please provide responses electronically, ideally in Excel or CSV format (or as an embedded table) for any numerical data.

    1. Placement Numbers by Category

    1.1 For each of the following placement types, please provide the number of children/young people placed as at the most recent available snapshot date, and confirm the snapshot date used:

    • Ofsted-registered children's homes (under 18s)

    • Ofsted-registered supported accommodation (16–17 year olds, post-April 2023 regulation)

    • Unregistered provision — children under 18 placed in settings that are not Ofsted-registered (including any placement not registered with Ofsted as a children's home or as regulated supported accommodation at the time of placement, and including emergency/short-notice placements)

    • Unregulated supported accommodation — care leavers aged 18+ not subject to Ofsted registration

    • Independent Fostering Agency (IFA) placements

    • In-house foster placements

    • Residential schools / 52-week placements

    • Secure children's homes / secure welfare

    • Out-of-area placements (placed 20+ miles from home address, or

    outside the LA boundary — please state which definition applies)

    1.2 Please provide the equivalent figures for each of the following years, where held:

    • 2022/23

    • 2023/24

    • 2024/25

    • 2025/26 (year to date)

    2. Unregistered Placements – Detail

    For children under 18 placed in unregistered provision at any point during the last 12 months, please provide:

    2.1 The total number of such placements made.

    2.2 The average duration of those placements (in days).

    2.3 The longest single placement duration (in days).

    2.4 The number of Deprivation of Liberty Safeguards (DoLS) or High Court inherent jurisdiction authorisations associated with such placements.

    2.5 The average weekly cost paid to unregistered providers, and the highest single weekly cost.

    2.6 The number of Ofsted and/or DfE notifications made by the authority regarding use of unregistered provision.

    3. Sufficiency and Placement Searches

    Over the most recent 12-month period for which data is held:

    3.1 The total number of placement referrals or searches issued to external providers.

    3.2 The number of searches that resulted in no suitable Ofsted-registered offer being identified — including where no regulated provider accepted the placement on the authority's required terms (for example, due to complexity, cost or location).

    3.6 The number of emergency (same-day or next-day) placement requests, and the proportion that were matched to a regulated setting.

    3.7 Whether the authority is currently meeting the placement targets set out in its most recent Sufficiency Strategy. If not, please state the scale of the shortfall by placement type.

    3.8 Any internal or external reports or summaries the authority has produced in the last 12 months regarding placement sufficiency challenges. Titles or links will suffice where full disclosure is not possible.

    Where exact figures for any of the above are not held, please provide any available estimates, ranges or narrative explanation of current practice.

    4. Commissioning Arrangements

    4.1 Which frameworks, Dynamic Purchasing Systems (DPS) or consortium arrangements does the authority use for children's residential placements, supported accommodation (16+), and IFA placements? Please name each.

    4.2 Does the authority spot-purchase outside of these frameworks? If yes, in approximately what proportion of placements?

    4.3 What is the process for a new Ofsted-registered provider to be added to the authority's approved or preferred provider list, or to its referral distribution list?

    4.4 What is the typical timeframe for onboarding a new provider onto the authority's approved or preferred list, from initial enquiry to inclusion?

    4.5 Please provide contact details (named officer where possible, otherwise relevant team inbox) for the function(s) responsible for:

    (a) children's residential placements commissioning

    (b) supported accommodation commissioning

    (c) IFA commissioning

    4.6 Please provide the generic team inbox(es) used to receive placement referral responses and expressions of interest from providers.

    5. Fee Benchmarking

    For the most recent financial year, please provide:

    5.1 Highest, lowest and mean weekly fee paid for an Ofsted-registered residential children's home placement.

    5.2 Highest, lowest and mean weekly fee paid for Ofsted-registered 16+ supported accommodation.

    5.3 Highest, lowest and mean weekly fee paid for solo or bespoke placements, where used.

    6. In-House Residential Provision & Workforce Supply

    6.1 Does the authority operate any in-house Ofsted-registered children's homes? If yes, please state the number of homes and total registered bed capacity as at the most recent available date.

    6.2 Total annual spend on temporary / agency staff deployed into the authority's in-house children's homes in the most recent complete financial year.

    6.3 Names of the staffing agencies or employment businesses currently used to supply temporary workers into the authority's in-house children's homes, including any framework or neutral-vendor arrangements in place.

    6.4 Please provide contact details (named officer where possible, otherwise relevant team inbox) for the function(s) responsible for engaging agency/temporary staff into the authority's in-house children's homes.

    Published: 26 June 2026

  2. 1. HISTORIC STOCK TRANSFER & LEADERSHIP (2013–Present):

         Transfer Details: Full details of the transfer of council housing stock to Herefordshire Housing Limited (or any other entity) in 2013. Including the number of properties transferred, the valuation, and the terms of the agreement.
     
       Leadership History:

            Name and employment start date of the current Chief Executive/Head of Housing at Herefordshire Council.
        
       Name and employment start date of the current CEO of Herefordshire Housing Limited.
            List of all CEOs of Herefordshire Housing Limited since the 2013 transfer, including their start and end dates.
        
       Details of any senior housing officers who left their posts between 2013 and 2026, including the reason for departure (resignation, dismissal, redundancy).

    2. HOUSING TARGETS VS. ACHIEVEMENTS (Annual Data 2013–2026):

         Annual Targets: For each year from 2013 to 2026, what was the annual target for new affordable/social housing units required by the public in Herefordshire?
     
       Actual Delivery: For each year from 2013 to 2026, how many new council/social homes were actually built, signed off, and completed?
         Gap Analysis: Provide a year-by-year table showing the shortfall (Target minus Actual) for each year.
     
       Future Pipeline: What is the signed and approved pipeline for new builds for the next 5 years (2026–2031)? How many units are guaranteed to be completed each year?

    3. CURRENT STOCK, WAITING LIST & ACCOMMODATION (PERSON COUNT):

         Waiting List (People Count): How many individual people (not just households) are currently on the housing waiting list? Of these, how many are British citizens or local residents (defined as living in Herefordshire for 5+ years)? Note: Please provide the total number of individuals, accounting for family sizes.
     
       Vacant Properties: How many council-owned properties are currently vacant in Herefordshire? Why are they not being let to homeless households?
         Private Sector Leasing: How many private sector properties has the Council leased in the last 5 years to house homeless families?
     
       B&B & Hotel Usage:

            How many hotels and B&Bs are currently being used by the Council to accommodate homeless individuals?
        
       How many individual people are currently housed in these facilities?
            What is the total annual cost to the Council for this temporary accommodation over the last 5 years?

    4. FINANCIAL & CONFLICT OF INTEREST:

     
       Budget Allocation: For each year from 2013 to 2026, what percentage of the Housing Revenue Account was spent on building/renovating new stock vs. paying for temporary accommodation (B&Bs/Hotels)?
         Contracts: List all major contracts awarded for housing construction or management since 2013, including the names of the companies awarded and the contract values. Were any of these companies owned by or linked to current or former Council members/employees?

    5. COMPENSATION WARNING: I am currently pursuing a formal complaint with the Local Government and Social Care Ombudsman (LGO) regarding the Council's failure to house me.

     
       Warning: Any failure to provide this information within the statutory 20-working-day timeframe, any refusal to answer specific questions, or any attempt to delay or obfuscate the data, will be recorded as deliberate maladministration.
      *   Consequence: Such failures will be cited in my LGO complaint as evidence of a systemic cover-up. I will seek significant financial compensation for the distress, health deterioration, and loss of trust caused by this maladministration.

    Format: Please provide this data in a structured Excel spreadsheet or CSV format, with separate tabs for each section. If any data is exempt, please provide a detailed justification for each exemption under the FOI Act.

    Published: 26 June 2026

  3. I am writing to request information under the Freedom of Information Act 2000 relating to complaints, challenges and requests concerning library stock. Please provide information for the period 1 January 2023 to as close to the date of this request as records allow.

    1. Complaints, challenges and requests relating to library stock Please state: The total number of complaints, challenges, requests for reconsideration, requests for removal, or similar representations relating to library books or other library materials. Whether any resulted in: * withdrawal * restriction of access * relocation * relabelling * formal review * no action

    2. Books subject to complaints, challenges or review For each book or item that was the subject of a complaint, challenge, request for reconsideration, review, or removal request, please provide, where recorded: * Title * Author * Year of complaint or challenge * Brief description of the reason for complaint * Outcome

    3. Withdrawals linked to complaints or challenges Please provide details of any books withdrawn from library stock where the recorded reason for withdrawal included: * a complaint * a challenge * a request for removal * community concern * reputational concern * sensitivity concerns For each item, please provide: * Title * Author * Year of withdrawal * Recorded reason for withdrawal

    4. Source of complaint. Where recorded, please indicate whether a complaint, challenge, request for reconsideration, review or removal request originated from: * a member of the public * an elected councillor * a Member of Parliament * a political party or political organisation * a school, college or university * a charity, campaign group or advocacy organisation * a religious organisation * another public body * another organisation acting in an organisational capacity Where the complainant was an organisation, elected representative, public body, political organisation, or other body acting in an official capacity, please provide the name of that organisation or body where recorded. This request does not seek personal data relating to private individuals.

    5. Policies and procedures Please provide copies of any policies, guidance, procedures or review frameworks used by the library service in relation to: * complaints about library materials * challenges to library materials * requests for reconsideration of library materials * decisions to withdraw, restrict, relocate or relabel library materials If any part of this request exceeds the appropriate cost limit, I would be grateful if you could advise how it may be refined.

    Published: 26 June 2026

  4. I would like to request the following information under the Freedom of Information Act.

    I would like the data in the format of an excel spreadsheet.

    1) The number of penalty charge notices for parking violations (with the particular type of violation specified e.g. parking on a single yellow line) issued by the council for each of the following financial years (6 April - 5 April): 2021/22, 2022/23, 2023/24, 2045/25, 2025/26.

    2) How much penalty charge notices issued during the financial years (6 April - 5 April): 2021/22, 2022/23, 2023/24, 2045/25, 2025/26 generated in pounds for the council.

    3) The highest number of penalty charge notices issued to a single number plate in the most recent financial year (6 April - 5 April, 2025/26).

    Published: 26 June 2026

  5. Under section 1 of the Freedom of Information Act 2000 I request the following from your authority, covering the most recent 12 months for which data is held.

    If any part exceeds the cost limit, please provide the remainder and advise under s.16.

    A spreadsheet (CSV/Excel) is preferred where available.

    1. The number of Penalty Charge Notices issued.

    2. The number of informal challenges received, and the number accepted (PCN cancelled at informal stage).

    3. The number of formal representations received, and the number accepted.

    4. Where held: the breakdown of (2) and (3) by contravention code.

    5. The number of appeals to the tribunal (London Tribunals / Traffic Penalty Tribunal) against your PCNs, and the number allowed.

    Published: 26 June 2026

  6. This is a freedom of information request regarding applications to the Blue Badge scheme since 2018. I ask how many applications for blue badges have been made each year since 2018, broken down by the: Number of applications Number of new applications approved Number of new applications refused Number of renewal applications approved Number of renewal applications refused If you have any questions contact me for any clarification via this email.

    Published: 25 June 2026

  7. Under the Freedom of Information Act 2000, I would like to please request information relating to compliance with workplace smoking regulations within your local authority area.

    Where available, please provide a breakdown of the above information per calendar year (e.g. 2023, 2024, and 2025).

    I would appreciate it if this data could be provided in Excel format.

    If the information is already publicly available, please provide a link or reference to where it can be accessed.

    Please provide the following information for the period 1st January 2023 to 31st December 2025:

    1. The number of complaints received relating to breaches of smoke-free workplace legislation

    2. The number of inspections undertaken in response to such complaints

    3. The number of instances where a business was found not to display the required no-smoking signage

    4. The number of warnings, improvement notices, or equivalent enforcement actions issued

    5. The number and monetary value of Fixed Penalty Notices issued

    Published: 25 June 2026

  8. I am sending this request under the Freedom of Information Act.

    1)a) Please state the current number of full-time staff who have adjustments in place allowing them to work from home on a permanent basis.

    b) Please state the current number of full-time staff who have adjustments in place requiring attendance in person once a month or less.

    c) Please provide a subset of the numbers in a and b, where these staff are based in your London offices.

    2) Please state the current total number of staff who have not attended the office for the following periods:

    a) 6 months or more

    b) 12 months or more

    c) 24 months or more

    3) Please state the number of formal disciplinary actions issued to staff members found not to have met required attendance levels (or where this is the primary reason) in the following financial years.

    a) 23/23

    b) 24/25

    c) 25/26

    4) Please state the number of staff who have been dismissed for not meeting required attendance levels (or where this is the primary reason) in the following financial years.

    a) 23/24

    b) 24/25

    c) 25/26

    Please limit your search for information to that which is centrally held and can be extracted from your recording systems.

    If a question would require manual interrogation of individual files that would take the request as a whole over the cost limit, please disregard this question and provide a substantive response to the remainder of the request.

    CLARIFICATION

    On 1c, please disregard this question.

    For 3 and 4, please can you provide figures for both, with a breakdown if possible?

    CLARIFICATION:

    Thanks for coming back to me.

    This would be for physical attendance in the office, but if you could provide a breakdown of discipline for attendance by type for reference I would be grateful.

    Published: 25 June 2026

  9. I would like to know the extent of the 5 parties' contracts with your council. The

    parties claim to have contracts with your local authority to house social housing and have received rental payments from you since 2020. The party/parties are linked and are as

    follows:

    CONCEPT CAPITAL GROUP LTD - Companies House

    SOCIAL PARK HOUSING LIMITED - Companies House

    KNIGHT MOBILE HOMES LIMITED - Companies House

    CHEVAL INVESTMENT LTD - Companies House

    CHEVAL EQUITY LIMITED - Companies House

    I would like the following:

    Confirmation of the relationship including how many properties they provide to tenants of your local authority

    The start date and end date of those contracts

    Copies of the contracts you have with the above parties relating to property or housing tenants

    Details of any other relationships or contracts you have with either of the above parties

    Confirmation if you have sent payments to any of the parties since 2020

    Published: 25 June 2026

  10. An "interactive county map" has recently been created to cover the PDF form bus maps that were becoming outdated (information-wise) and can be found in a prime location. It appears this map has been created using Remix, a service offered by Via Transportation.

    1a) Please disclose the initial and ongoing costs of Remix to Herefordshire Council.

    1b) I am anticipating that Remix is perhaps part of a bundle of services from Via Transportation, particularly grouped with Citymapper which the council has recently started using. If this is the case, please disclose the initial and ongoing costs of this bundle to Herefordshire Council.

    2) Please disclose any records of consultation taking place before the apparent switch from the PDF map to Remix.

    Published: 25 June 2026