Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

If you can't find the information you're looking for, you can make a new FOI request.

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3,237 disclosures

  1. School admission distances 2023 to 2026 entry [SCC-FOI-055]

    For each school for which Herefordshire Council is the admissions authority, and for each of the 2023, 2024, 2025 and 2026 entry years, where a place was allocated on national offer day using distance from home to school as the deciding criterion:

    a. School name

    b. School URN (Unique Reference Number)

    c. Entry year

    d. Phase, and the year group admitted to (for example Reception, or Year 7)

    e. The last distance offered — the distance from home to school of the last

    child offered a place under the distance criterion — in metres

    f. The coordinates of the point at the school from which that distance was

    measured, as latitude and longitude (WGS84), or as an Ordnance Survey easting

    and northing

    g. The method used to measure the distance — for example straight line

    ("as the crow flies"), or shortest available safe walking route

    h. The Published Admission Number (PAN)

    i. The number of first preference applications received

    A spreadsheet or CSV export is completely acceptable, and preferable to a formatted document. I do not need a written narrative.

    2. If you do not hold a coordinate

    If you do not hold latitude and longitude for the measuring point, please instead tell me the convention used — for example the school gate, the main entrance, or the centroid of the school site — together with any address or description of the point you do hold. I am not asking you to create new information.

    3. Academies, voluntary aided and foundation schools

    Where a school within your area is its own admissions authority, please tell me:

    a. which schools these are, and

    b. what information of the kind above you hold for them, whether through the

    coordinated admissions scheme or otherwise.

    If you hold nothing for a school, saying so is a useful answer in itself.

    4. If this exceeds the cost limit

    If you believe this request would exceed the appropriate limit under section 12, I would be grateful if, under your section 16 duty to advise and assist, you would tell me which part causes the difficulty before refusing it. I am happy to narrow the request — for example to fewer years, to secondary schools only, or to community and voluntary controlled schools only — and would rather receive part of it than none.

    If any of this information is already published, section 21 applies and a link to where it sits is a complete answer. That would be genuinely helpful.

    5. Re-use

    I intend to republish this information, attributed to Herefordshire Council. Please confirm whether it is made available for re-use under the Open Government Licence, or tell me which licence terms apply.

    Published: 1 October 2026

  2. GDPR breaches within Herefordshire Council

    I am writing to request information under the Freedom of Information Act 2000 regarding data protection incidents and GDPR breaches within Herefordshire Council.Please provide the following information covering the last 12 months (from September 2025 to the date of this request):

    1) Total Number of Breaches: The total number of data protection incidents or potential GDPR breaches recorded internally by the council.

    2) ICO Referrals: The number of these recorded breaches that were serious enough to be formally reported to the Information Commissioner’s Office (ICO).


    3) Breach Categories: A high-level breakdown of the causes of these breaches if available (e.g., misdirected emails, lost paperwork, cyber incidents, unauthorised disclosures).

    Published: 1 October 2026

  3. Victoria Bridge Engineer Report

    Description of the information required: My request is to do with Victoria Bridge.

    Could you please provide me with when a full structural engineer report was last carried out on the bridge and what the findings are?

    Also if any maintenance is planned for the bridge.

    Published: 30 September 2026

  4. Housing Repairs for 2024/25 and 2025/26

    I am writing to request the following information under the Freedom of Information Act. This Freedom of Information request aims to understand how people with a terminal illness are supported to access timely home repairs.

    If some parts of the request cannot be answered within the cost limit, please answer as many questions as possible up to the cost limit.

    Please contact me if any further clarification is required. We would also welcome advice about how the FOI request could be refined to attain the remaining information.

    If possible, please provide answers in a spreadsheet. To avoid exceeding the cost limit, please provide aggregated data rather than individual case files.

    -------------------------------------------------------------------------------------------

    Council-owned housing

    1.      What is the local authority's target timescale for completing repair requests for council tenants for

    i) emergency repairs,
    ii) urgent repairs,
    iii) routine repairs?

    Please use your own definitions for emergency, urgent or routine repairs.

     

    2.      What was the average time taken (in working days) from a council tenant reporting a repair, to that repair being completed, during the following periods?

    Please provide a breakdown of the average time taken to complete

    i) emergency repairs,
    ii) urgent repairs, and
    iii) routine repairs, using your own definitions.

    a.      01 April 2024 - 31 March 2025
    b.      01 April 2025 - 31 March 2026

    3.      Of the total repairs reported by council tenants for these time periods, what proportion were completed in a timescale that exceeded the local authority's target timescale for this cohort?

    a.      01 April 2024 - 31 March 2025
    b.      01 April 2025 - 31 March 2026

    4.      Does your housing system enable you to identify when a council tenant has a terminal illness or life-limiting conditions?

    5.      How many repair requests were received by the local authority relating to council tenants with a terminal illness or life-limiting condition during the following periods, and what proportion of all repair requests received from council tenants was this?

    Please provide breakdowns according to whether these were

    i) emergency repairs,
    ii) urgent repairs,
    iii) routine repairs

    a.      01 April 2024 - 31 March 2025
    b.      01 April 2025 - 31 March 2026


    6.      Does having a terminal illness or a life-limiting condition affect repair priority or target timescales for council tenants?

    a.      If yes, what are the eligibility criteria to being deemed terminally ill or having a life-limiting condition? What evidence (if any) is required?
    b.      If yes, is this explicitly stated on your website?
    c.      If yes, what is the local authority's target timescale for completing repair requests for council tenants with a terminal illness or a life-limiting condition?

    7.       Where recorded, what was the average time taken (in working days) from a council tenant who is terminally ill or has a life-limiting condition reporting a repair, to that repair being completed, during the following periods? Please provide a breakdown of the average time taken to complete

    i) emergency repairs,
    ii) urgent repairs, and
    iii) routine repairs, using your own definitions.

    a.      01 April 2024 - 31 March 2025
    b.      01 April 2025 - 31 March 2026


    8.      Of the total repairs reported by council tenants with a terminal illness or a life-limiting condition for these time periods, what proportion were completed in a timescale that exceeded the local authority's target timescale for this cohort?

    a.      01 April 2024 - 31 March 2025
    b.      01 April 2025 - 31 March 2026


    9.      Does your housing/repairs system enable you to identify when a council tenant has died while an outstanding repair remains open?


    10. How many council tenants died following first contact about a repair and prior to the repair being completed during the following periods?

    a.      01 April 2024 - 31 March 2025
    b.      01 April 2025 - 31 March 2026


    Private rented housing

    11. Following a complaint from a private rented tenant to the local authority about their landlord not completing repairs, what is the local authority's target timescale for

    a) completing an inspection, and

    b) taking enforcement action after an inspection?


    12. What was the average time taken (in working days) from

    i) receipt of a complaint from a private rented tenant about incomplete repairs to the completion of inspection, and
    ii) from completion of an inspection to enforcement action or other formal intervention during the following periods?

    a.      01 April 2024 - 31 March 2025

    b.      01 April 2025 - 31 March 2026


    13. Of the total complaints from private rented tenants about landlords not completing repairs, what proportion of the local authority's

    i) inspections and
    ii) enforcements action exceeded the relevant target timescale during the following periods?

    a.      01 April 2024 - 31 March 2025

    b.      01 April 2025 - 31 March 2026


    14. Does your housing system enable you to identify when a private rented tenant has a terminal illness or life-limiting conditions?

    15. How many complaints about landlords not completing repairs were received by the local authority relating to private rented tenants with a terminal illness or life-limiting condition during the following periods, and what proportion of all complaints received from private rented tenants was this? Please provide breakdowns according to whether these were

    i) emergency repairs,
    ii) urgent repairs,
    iii) routine repairs

    a.      01 April 2024 - 31 March 2025

    b.      01 April 2025 - 31 March 2026

     
    16. Does the local authority have a process for prioritising an inspection, enforcement action or other intervention of a private landlord who's not completed a repair, where the private rented tenant has a terminal illness or life-limiting condition?


    a.      If yes, what are the eligibility criteria to being deemed terminally ill or having a life-limiting condition?  What evidence (if any) is required?


    b.      If yes, is this explicitly stated on your website?


    c.      If yes, what is the local authority's target timescale for completing an inspection, enforcement action or other intervention of a private landlord for private rented tenants with a terminal illness or a life-limiting condition?


    17. Where recorded, what was the average time taken (in working days) from i) receipt of a complaint from a private rented tenant with a terminal illness or life-limiting condition about incomplete repairs to the completion of inspection, and ii) from completion of an inspection to enforcement action or other formal intervention during the following periods?

    a.      01 April 2024 - 31 March 2025

    b.      01 April 2025 - 31 March 2026

     
    18. Where recorded, of the total complaints from private rented tenants with a terminal illness or life-limiting condition about landlords not completing repairs, what proportion of the local authority's

    i) inspections and
    ii) enforcements action exceeded the relevant target timescale during the following periods?

    a.       01 April 2024 - 31 March 2025

    b.      01 April 2025 - 31 March 2026

    19. Does your housing/repairs system enable you to identify when a private rented tenant has died while an outstanding repair complaint remains open?

    20. How many private rented tenants died following a complaint about a landlord not completing a repair and prior to the local authority completing an inspection, enforcement action or other intervention during the following periods?

    a.      01 April 2024 - 31 March 2025

    b.      01 April 2025 - 31 March 2026

     
    Owner occupier housing

    21. Does the local authority provide any support, grants, loans or other assistance when somebody with a terminal illness or life-limiting condition owns their home but cannot afford essential repairs? If so, please outline what provision(s) is in place, including the value of the support available.

    a.       Does having a terminal illness or life-limiting condition affect somebody's eligibility or prioritisation for any support, grant, loan or assistance?

    Published: 30 September 2026

  5. Business Rates from and between the 01/09/26-22/09/26

    I write to request a full and up to date list of businesses/companies/charities that have become liable for business rates from and between the 1st Sept 26-22nd Sept 26.

    I would like you to include

    Full business name

    Full address and postcode

    Property type

    Date of liability

    Please send this on an excel spreadsheet.

    I would like to request this information under the freedom of information act

    Published: 30 September 2026

  6. Enforcement Action related to the sale of illegal tobacco products

    I am writing to make a request for information under the Freedom of Information Act 2000. I would like to request the following information regarding enforcement action related to the sale of illegal tobacco products:

    For each of the past five financial years, please provide the number of Closure Orders obtained by the Council under the Anti-social Behaviour, Crime and Policing Act 2014 in relation to premises involved in the sale, storage, or distribution of illegal tobacco products.

    If no such Closure Orders were obtained during a particular year, please confirm this.

    For the avoidance of doubt, by “illegal tobacco products” I mean tobacco products that are illicit, counterfeit, smuggled, non-UK duty paid, or otherwise non-compliant with UK law.

    Published: 30 September 2026

  7. Heineken Little Marcle Road Employment Land, Ledbury

    I am writing to request information under the Environmental Information Regulations 2004 concerning the Heineken-owned employment land at Little Marcle Road, Ledbury, specifically the approximately 2.7 hectare (6.7 acre) brownfield site identified in the Ledbury Market Town Investment Plan.

    For clarity, this request concerns information held from 1 January 2018 to the date of your search, including records created before or after publication of the Investment Plan, and relating specifically to the 2.7 hectare site shown or described in that plan, rather than unrelated Heineken land elsewhere in Ledbury. Where records concern the wider Heineken employment land, please provide them where they also assess, inform or relate to the 2.7 hectare site.

    I am aware of the published Investment Proposal identifying a project cost of £6.8 million. I am seeking the underlying information and working documents rather than copies of the published Investment Plan.

    Please provide any information held by Herefordshire Council relating to:

    1. The £6.8 million project cost, including any cost plans, estimates, appraisals or breakdowns showing assumed expenditure on land acquisition, demolition, remediation, infrastructure, servicing, professional fees and development.

    2. Any valuation or assessment of the acquisition or market value of the 2.7 hectare site and/or the wider Heineken employment land.

    3. Any feasibility studies, outline or detailed business cases, development appraisals or viability assessments relating to the site.

    4. Any environmental, contamination, ground-condition, remediation, asbestos or demolition reports, surveys or cost estimates relating to the site.

    5. Any highways, access, drainage, utilities or infrastructure studies relating specifically to bringing the site forward for employment development.

    6. Correspondence, meeting notes or reports between Herefordshire Council and Heineken UK, or their agents/advisers, concerning the potential disposal, acquisition, development or remediation of the 2.7 hectare brownfield site.

    7. Any plans or assessments showing proposed development layouts, access arrangements, site boundaries or enabling works for the 2.7 hectare site.

    Please search all relevant electronic and paper records, including emails and email attachments, including records held in individual officers’ mailboxes, shared drives, document-management systems, project folders, collaboration platforms and other electronic repositories, together with archived, off-site or otherwise inactive records. Please also search records held by relevant departments, officers, consultants, agents and advisers acting for or on behalf of Herefordshire Council.

    Where documents contain commercially sensitive or otherwise exempt information, I would be grateful if you would provide the remainder of the document with only the relevant information redacted, rather than withholding the document in its entirety.

    Published: 30 September 2026

  8. GDPR Breaches Herefordshire Council

    I am writing to request information under the Freedom of Information Act 2000 regarding data protection incidents and GDPR breaches within Herefordshire Council.

    Please provide the following information covering the last 12 months (from September 2025 to the date of this request):

    Total Number of Breaches: The total number of data protection incidents or potential GDPR breaches recorded internally by the council.

    ICO Referrals: The number of these recorded breaches that were serious enough to be formally reported to the Information Commissioner’s Office (ICO).

    Breach Categories: A high-level breakdown of the causes of these breaches if available (e.g., misdirected emails, lost paperwork, cyber incidents, unauthorised disclosures).

    Outcome Actions: The number of incidents that resulted in changes to internal policy, staff disciplinary actions, or data protection retraining.

    To ensure this request does not breach Section 40 (Personal Information) of the Freedom of Information Act, I am only seeking high-level, anonymised statistics and figures. I do not require any names, identifying descriptions of individuals, or specific case details.If any part of this request exceeds the cost or time limits set out under


    Section 12 of the Act, please prioritize questions 1 and 2, and provide advice and assistance on how I can refine the remainder of the request.I look forward to hearing from you within the statutory 20 working days.Yours faithfully,

     

    Published: 30 September 2026

  9. Spray Foam Insulation Complaints

    For each of the financial years 2021/22, 2022/23, 2023/24, 2024/25 and 2025/26, please provide the following information relating to spray foam insulation, including its sale, installation or removal:

    1. The number of complaints, referrals or intelligence reports recorded by your Trading Standards service concerning spray foam insulation.

    2. The number of investigations opened by your Trading Standards service concerning spray foam insulation.

    3. For the five most recent complaints or cases concerning spray foam insulation, please provide a brief summary of each case, including, where recorded, how the consumer was approached, what they were told, any amount paid or lost, any consequences for the consumer, and any action taken by Trading Standards.

    For question 3, I am only requesting information already recorded by the authority. I am not asking the authority to create new information, carry out additional analysis or infer information that is not recorded. Please redact any information necessary to prevent individual consumers from being identified.

    -----------------------------------------------------------------------------------------------------------------------

    If the information requested in question 2 is not held in a readily retrievable form, please provide questions 1 and 3 only.

    If your authority records spray foam insulation under a different terminology or category, please provide the closest equivalent information held.

    -----------------------------------------------------------------------------------------------------------------------

    Published: 30 September 2026

  10. Herefordshire Flood Risk Mitigation: Environmental Impact of the Flood Investment

    Do you have any document about the environmental impact of the flood investment, predominantly about the nature based schemes and engineered schemes in the following document (https://councillors.herefordshire.gov.uk/documents/s50128861/Herefordshire%20Flood%20Risk%20Mitigation%20main%20report.pdf) page 2?

    Published: 29 September 2026