Trading Standards Activity Relating to Mattresses and Beds (2020–2026)
Case reference FOI2026/02113
Received 3 September 2026
Published 8 September 2026
Request
1. The number of complaints received by your Trading Standards service relating to the sale or supply of mattresses or beds suspected of being unsafe or non-compliant.
2. The number of investigations undertaken by your Trading Standards service relating to mattresses or beds suspected of being unsafe or non-compliant.
3. The number of mattresses or beds seized, removed from sale, or otherwise prevented from being supplied as a result of Trading Standards action.
4. Where already recorded and readily available, the reason for any seizure, removal from sale or other enforcement action, for example concerns relating to fire safety, product safety, labelling or counterfeit products.
*Note: For the purposes of this request, "unsafe or non-compliant" is intended to include mattresses or beds where Trading Standards has identified, suspected or investigated concerns relating to product safety, fire safety, construction or materials, labelling or safety information, applicable product regulations or standards, counterfeit products, or other regulatory non-compliance.
Historic examples of relevant Trading Standards concerns have included "mattress scams", mattresses that failed fire safety tests, and sellers using false brand trademarks. This is intended as a broad description rather than an exhaustive definition, and I would be grateful for information based on the categories or classifications already used by your service.
Response
1. The number of complaints received by your Trading Standards service relating to the sale or supply of mattresses or beds suspected of being unsafe or non-compliant.
2. The number of investigations undertaken by your Trading Standards service relating to mattresses or beds suspected of being unsafe or non-compliant.
3. The number of mattresses or beds seized, removed from sale, or otherwise prevented from being supplied as a result of Trading Standards action.
4. Where already recorded and readily available, the reason for any seizure, removal from sale or other enforcement action, for example concerns relating to fire safety, product safety, labelling or counterfeit products.
*Note: For the purposes of this request, "unsafe or non-compliant" is intended to include mattresses or beds where Trading Standards has identified, suspected or investigated concerns relating to product safety, fire safety, construction or materials, labelling or safety information, applicable product regulations or standards, counterfeit products, or other regulatory non-compliance.
Historic examples of relevant Trading Standards concerns have included "mattress scams", mattresses that failed fire safety tests, and sellers using false brand trademarks. This is intended as a broad description rather than an exhaustive definition, and I would be grateful for information based on the categories or classifications already used by your service.
Answer: Please see attached.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.