Telecare - analogue to digital switchover
Case reference FOI2023/01895
Published 21 December 2023
Request
I would appreciate if you could supply the following information under FOI:
1. The name of the lead officer responsible for the Telecare analogue to digital switchover, their email address, and phone number
2. The number of Telecare recipients
3. An approximate percentage of completion to switching over from analogue to digital Telecare boxes
4. The name of the supplier of the Telecare alarm receiving centre software that is utilised
Response
I would appreciate if you could supply the following information under FOI:
1. The name of the lead officer responsible for the Telecare analogue to digital switchover, their email address, and phone number
A. Lee Davis
lee.davis@herefordshire.gov.uk
01432 260352
If you are a company intending to use the name and contact details of council officer provided in this response for direct marketing, you must be registered with the Information Commissioner to process personal data for this purpose. You must also check that the individual (whom you wish to contact for direct marketing purposes) is not registered with one of the preference services to prevent direct marketing. If they are you must adhere to this preference. You must also ensure you comply with the Privacy Electronic Communications Regulations (PECR). For more information see www.ico.org.uk
For the avoidance of doubt, the provision of individual names and contact details under the Freedom of Information Act 2000 does not give consent to receive direct marketing via any media and expressly does not constitute a 'soft opt-in' under PECR.
2. The number of Telecare recipients
A. Circa 2,500.
3. An approximate percentage of completion to switching over from analogue to digital Telecare boxes
A. In excess of 80%.
4. The name of the supplier of the Telecare alarm receiving centre software that is utilised
A. Progress Lifeline.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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