Exempt Accommodation
Case reference FOI2026/01196
Received 20 May 2026
Published 18 June 2026
Request
Under the Freedom of Information Act 2000, I would like to request information held by the council relating to “Exempt Accommodation” (EA). Unless specified otherwise, please provide the following information for each financial year from 2018/19 to 2025/26 inclusive, or for the latest date for which data is available.
1. Total Housing Benefit expenditure For each financial year, please provide the total amount of Housing Benefit expenditure (sometimes referred to as “enhanced housing benefit”) paid in respect of all claims that meet the definition of Exempt Accommodation under Housing Benefit regulations.
2. Number of successful claims Please provide the number of successful Housing Benefit claims relating to residents living in Exempt Accommodation.
3. Number of exempt accommodation properties Please provide the total number of properties being used as Exempt Accommodation within the council’s area.
4. Breakdown of provider types For the properties identified in Question 3, please provide a breakdown by provider type, including:
a) Number of Registered Providers / Housing Associations (registered with the Regulator of Social Housing)
b) Number of registered charities only
c) Number of Community Interest Companies (CICs)
d) Number of Private Limited Companies
e) Number owned by the council
f) Number classified as other provider types (please specify the type)
5. Providers of Exempt Accommodation Please provide a list of all organisations or individuals operating or registered as providers of Exempt Accommodation within the council’s area as of the date of this request.
6. Weekly Housing Benefit Amounts Regarding the weekly Housing Benefit paid per resident in Exempt Accommodation, please provide for each financial year: a) Highest weekly amount paid b) Average weekly amount paid c) Lowest weekly amount paid
7. Average length of stay Please provide the average length of stay for residents living in Exempt Accommodation.
8. Assessment of new providers Please provide details of the council’s current process for assessing new providers of Exempt Supported Accommodation before Housing Benefit payments are approved. This may include any due diligence, quality assurance, safeguarding checks, inspections, referral pathways, or standards applied.
If any part of this request exceeds the appropriate cost limit under Section 12 of the Freedom of Information Act, please advise how the scope may be refined so that the request can be processed. If any information is held but exempt from disclosure, please provide the remaining information and specify the exemption relied upon. I would prefer to receive the information electronically in spreadsheet or CSV format where possible.
Response
Under the Freedom of Information Act 2000, I would like to request information held by the council relating to “Exempt Accommodation” (EA).
Unless specified otherwise, please provide the following information for each financial year from 2018/19 to 2025/26 inclusive, or for the latest date for which data is available.
1. Total Housing Benefit expenditure
For each financial year, please provide the total amount of Housing Benefit expenditure (sometimes referred to as “enhanced housing benefit”) paid in respect of all claims that meet the definition of Exempt Accommodation under Housing Benefit regulations.
A:
|
23/24 |
£2,853,629.48 |
|
24/25 |
£3,248,258.96 |
|
25/26 |
£3,516,710.37 |
2. Number of successful claims
A: This is not recorded.
Please provide the number of successful Housing Benefit claims relating to residents living in Exempt Accommodation.
3. Number of exempt accommodation properties
Please provide the total number of properties being used as Exempt Accommodation within the council’s area.
A:
|
23/24 |
204 |
|
24/25 |
197 |
|
25/26 |
201 |
4. Breakdown of provider types
For the properties identified in Question 3, please provide a breakdown by provider type, including:
a) Number of Registered Providers / Housing Associations (registered with the Regulator of Social Housing)
b) Number of registered charities only
c) Number of Community Interest Companies (CICs)
d) Number of Private Limited Companies
e) Number owned by the council
f) Number classified as other provider types (please specify the type)
A:
|
23/24 |
12 |
|
|
24/25 |
12 |
|
|
25/26 |
12 |
|
|
Number of registered charities only |
||
|
23/24 |
3 |
|
|
24/25 |
3 |
|
|
25/26 |
5 |
|
|
Number of Community Interest Companies (CICs) |
||
|
23/24 |
0 |
|
|
24/25 |
0 |
|
|
25/26 |
0 |
|
|
Number of Private Limited Companies |
||
|
23/24 |
0 |
|
|
24/25 |
0 |
|
|
25/26 |
0 |
|
|
Number owned by the council |
||
|
23/24 |
0 |
|
|
24/25 |
0 |
|
|
25/26 |
0 |
|
|
Number classified as other provider types |
||
|
23/24 |
0 |
|
|
24/25 |
0 |
|
|
25/26 |
0 |
5. Providers of Exempt Accommodation
Please provide a list of all organisations or individuals operating or registered as providers of Exempt Accommodation within the council’s area as of the date of this request.
A:
|
Landlord |
|
ADVANCE HOUSING & SUPPORT |
|
BESPOKE SUPPORTIVE TENANCIES LTD |
|
CCP |
|
CITIZEN HOMES |
|
CONNEXUS HOUSING LTD |
|
EMPOWER HOUSING ASSOCIATION LIMITED |
|
ETHOS |
|
GOLDEN LANE HOUSING LIMITED |
|
HEREFORDSHIRE MIND |
|
INCLUSION HOUSING |
|
PLATFORM HOUSING |
|
SANCTUARY HOUSING |
|
SHAW HEALTH CARE (HOMES) LTD |
|
STONEWATER HOUSING |
|
THE LIVING HOPE |
6. Weekly Housing Benefit Amounts
Regarding the weekly Housing Benefit paid per resident in Exempt Accommodation, please provide for each financial year:
a) Highest weekly amount paid
b) Average weekly amount paid
c) Lowest weekly amount paid
A:
|
Highest weekly amount paid |
|
|
23/24 |
£527.24 |
|
24/25 |
£532.64 |
|
25/26 |
£516.60 |
|
Average weekly amount paid |
|
|
23/24 |
£281.99 |
|
24/25 |
£278.81 |
|
25/26 |
£259.39 |
|
Lowest weekly amount paid |
|
|
23/24 |
£30.09 |
|
24/25 |
£27.73 |
|
25/26 |
£27.73 |
7. Average length of stay
Please provide the average length of stay for residents living in Exempt Accommodation.
A: This is not recorded
8. Assessment of new providers
Please provide details of the council’s current process for assessing new providers of Exempt Supported Accommodation before Housing Benefit payments are approved. This may include any due diligence, quality assurance, safeguarding checks, inspections, referral pathways, or standards applied.
A: We review all specified exempt accommodation charges on the start of a new scheme to ensure the charges are accurate and eligible for housing benefit. The reasonableness of rent and service charge increases are determined by managers within the Revenues and Benefits Section. Consideration is given to the total rent charged by the social landlord, the individual service charge amounts and any increases on previous years. Comparisons are made to other landlords of similar properties where appropriate.
Documents
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