Approved contractor list & contact details
Case reference FOI2025/01904
Received 30 September 2025
Published 13 November 2025
Request
Under the Freedom of Information Act 2000, I request the following recorded information held by the The Council or its appointed departments or framework administrators:
A current (or most recent) list of contractors approved, appointed, or under framework by Herefordshire Council for adaptation and accessibility works (e.g. level access showers, ramps, wet rooms, bathroom adaptations, general building works).
For each contractor on that list: Full company or trading name Postal address Telephone number(s) Email address(es) Website (if applicable) The types or categories of work for which each contractor is approved or appointed (e.g. wet room installations, disabled adaptations, ramps, structural alterations). The date from which each contractor was appointed or included in the framework, and any relevant expiry or review dates.
A copy of any framework agreement, award notice, or related documentation that governs these appointments, if not already publicly available.
Response
Under the Freedom of Information Act 2000, I request the following recorded information held by the The Council or its appointed departments or framework administrators:
A current (or most recent) list of contractors approved, appointed, or under framework by Herefordshire Council for adaptation and accessibility works (e.g. level access showers, ramps, wet rooms, bathroom adaptations, general building works).
For each contractor on that list:
Full company or trading name
Postal address
Telephone number(s)
Email address(es)
Website (if applicable)
The types or categories of work for which each contractor is approved or appointed (e.g. wet room installations, disabled adaptations, ramps, structural alterations).
The date from which each contractor was appointed or included in the framework, and any relevant expiry or review dates.
A copy of any framework agreement, award notice, or related documentation that governs these appointments, if not already publicly available.
A: Please see below contractor details:
Pollock Lifts
Start Date 04/08/2025
End Date 28/04/2026
Sloefield Drive, Carrickfergus, Co Antrim, BT38 8GX
028 9336 8167
Through floor lifts
External Mechanical Access Lifts (e.g. step lifts)
Prism UK Medical Ltd
Start Date 23/01/2023
End Date13/02/2026
Unit 4 Jubilee Way, Jubilee Business Park, Grange Moor, Wakefield, West Yorkshire, WF4
01924 840 100
Addresstenders@prismmedical.co.uk
Disabled Living Equipment (e.g. raised wc seats, bath lifts etc.)
Hoists
Stair lifts (Internal and External)
Hill-Rom Ltd
Start date 21/05/2025
End Date27/04/2026
Clinitron House, Ashby Park, Ashby de la Zouch, Leicestershire, LE65 1JG
01530 411000
tendersandcontracts@hill-rom.com.
Hoists
Handicare Accessibility Ltd
Start date 16/12/2019
End Date15/12/2025
82, N/A, First Avenue,Kingswinford, West Midlands, DY6 7FJ
01384 408700
Stair lifts (Internal and External).
Wealden Rehab Ltd
Start date Date26/12/2020
End Date17/01/2026
Wealden Rehab Ltd, 113,Hopewell Drive, CHATHAM, Kent, ME5 7NP
01634 813388
Bathroom Adaptations & Associated Building Works
Through floor lifts (Internal)
Disabled Living Equipment (e.g. raised wc seats, bath lifts etc.)
Disabled Living Equipment Requirements/Assessment
Adaptations Extensions, Conversions
Home Repair & Maintenance including handyperson service
Living Home Design Services
Bathroom Adaptations & Associated Building Works including Design
Hoists
Kitchen Adaptations & Associated Building Works including Design
Modular Ramps and Associated Building Works
Ramps for Access
Start Date 24/02/2021
End Date28/02/2026
Unit 20, Leafield Way, Leafield Ind Est, CORSHAM, SN13 9SWContact
01225 811 455
Modular Ramps and Associated Building Works
David Gray Plumbing
Start Date 01/04/2025
End Date14/04/2026
Pippin Close, HEREFORD, HR1 4JT
01432 870220
Bathroom Adaptations & Associated Building Works
Disabled Living Equipment (e.g. raised wc seats, bath lifts etc.)
Bathroom Adaptations & Associated Building Works including Design
Provision and Installation of Shower and/or Bathroom Cubical (Prefabricated Cubicles)
Carpentry Works
Plumbing and Legionella
Minor Building Works
ANT’S LABOUR-LEVEL ACCESS Bathrooms
21/04/2022
End Date29/04/2026
Georgianna, CORNBROOK BRIDGE, CLEEHILL, LUDLOW, SHROPSHIRE, SY83QQ
Bathroom Adaptations & Associated Building Works
Bathroom Adaptations & Associated Building Works including Design
MVF Mobility Solutions Ltd
Start Date 21/05/2025
End Date04/05/2026
67 ROSS ROAD, ROSS ROAD, HEREFORD, HEREFORDSHIRE, HR2 7RJ
info@mvfmobilitysolutions.com.
Bathroom Adaptations & Associated Building Works
Major Adaptations Extensions, Conversions
Electrical Repairs, Maintenance and Testing
Carpentry and Fencing Repairs
UPVc Windows and Door, Glass Repairs and Maintenance
Disabled Living Home Design Services
Bathroom Adaptations & Associated Building Works including Design
Provision and Installation of Shower and/or Bathroom Cubical (Pre-fabricated Cubicles)
Kitchen Adaptations & Associated Building Works including Design
Electrical Works Rewiring
Carpentry Works
Damp Proofing Works
Fencing Works
Gas, Heating and Boiler Specialist
Roof Repairs / Roof Replacement
UPVc Windows and Door Replacement
Minor Building Works
Modular Ramps and Associated Building Works
Ramps, Paths and Hardstanding including Handrails
Stair lifts (Internal and External)
TPG DisableAids
Start Date 07/02/2025
End Date02/02/2026
P G DisableAids, 10,Plough Lane, HEREFORD, HR4 0ED
Through floor lifts (Internal)Kind
External Mechanical Access Lifts (e.g. step lifts)
Disabled Living Equipment (e.g. raised wc seats, bath lifts etc.)
Disabled Living Equipment Requirements/Assessment
Assistive Technology Services
Hoists
Modular Ramps and Associated Building Works
Stair lifts (Internal and External)
G B Group (Corporate)
Start Date 28/04/2025
End Date04/05/2026
Unit 21,Beech Business Park, Tillington Road, Beech Lane, Rotherwas Industrial Estate, HEREFORD, HR2 6FG
01432 272188
Bathroom Adaptations & Associated Building Works
Major Adaptations Extensions, Conversions
Bathroom Adaptations & Associated Building Works including Design
Carpentry Works
UPVc Windows and Door Replacement
Minor Building Works
Modular Ramps and Associated Building Works
Ramps, Paths and Hardstanding including Handrails
Plumbing & Heating
Start Date28/03/2021
End Date13/04/2026
Bell House, Mordiford, HEREFORD, HR1 4LW
Bathroom Adaptations & Associated Building Works
Disabled Living Equipment (e.g. raised wc seats, bath lifts etc.)
Bathroom Adaptations & Associated Building Works including Design
Provision and Installation of Shower and/or Bathroom Cubical (Prefabricated Cubicles)
Hereford Mobility Centre
Start Date01/05/2025
End Date05/05/2026
Mobility House, Unit 2-3, Holme Lacy Industrial Estate, HEREFORD, HR2 6DR
01432 264333
Bathroom Adaptations & Associated Building Works
Through floor lifts (Internal)Kind
External Mechanical Access Lifts (e.g. step lifts)
Disabled Living Equipment (e.g. raised wc seats, bath lifts etc.)
Door openers and entry systems
Major Adaptations Extensions, Conversions
Bathroom Adaptations & Associated Building Works including Design
Hoists
Kitchen Adaptations & Associated Building Works
Kitchen Adaptations & Associated Building Works including Design
Carpentry Works
Fencing Works
UPVc Windows and Door Replacement
Minor Building Works
Modular Ramps and Associated Building Works
Ramps, Paths and Hardstanding including Handrails
Stair lifts (Internal and External)
Stiltz Limited
Start Date31/03/2023
End Date12/04/2026
Stiltz Ltd, Building E, Dandy Bank Road, The Pensnett Estate, KINGSWINFORD, West Midlands, DY6 7TD
Through floor lifts (Internal)Kind
Wessex Lift Co Ltd
Start Date29/08/2024
End Date02/09/2026
Wessex Lift Co Ltd, Budds Lane, Romsey, Hampshire, SO51 0HA
External Mechanical Access Lifts (e.g. step lifts)
Disabled Living Equipment Requirements/Assessment
Eclipse Access Solutions Ltd
Start Date18/06/2025
End Date 03/07/2026
Eclipse Access Solutions Ltd, Unit 10, C, Hyde Park Trading Estate,, City Rd, STOKE-ON-TRENT, Staffordshire, ST4 1DR
eclipse.access.solutions@gmail.com
Modular Ramps and Associated Building Works
Select Installation Services Ltd
Start Date23/06/2025
End Date04/07/2026
01902 906076
Lint House | Linthouse lane | Wolverhampton | WV11 3EA
Info@selectinstallationservices.co.uk
Adaptations Specialist Disabled facility grant works
Bathroom Adaptations & Associated Building Works
Door openers and entry systems
Major Adaptations Extensions, Conversions
Electrical Repairs, Maintenance and Testing
Gas, Heating and Boiler Specialists
Bathroom Adaptations & Associated Building Works including Design
Provision and Installation of Shower and/or Bathroom Cubical (Pre-fabricated Cubicles)
Kitchen Adaptations & Associated Building Works
Kitchen Adaptations & Associated Building Works including Design
Electrical Works Rewiring
Gas, Heating and Boiler Specialist
Minor Building Works
Ramps, Paths and Hardstanding including Handrails
Plumbing
Home Adaptations - Elderly & Disabled
Keen Building Ltd
Start Date07/03/2023
End Date13/03/2026
Address48,Shrewsbury Road, NEWPORT, TF10 8HX
Adaptations & Associated Building Works
Door openers and entry systems
Major Adaptations Extensions, Conversions
Bathroom Adaptations & Associated Building Works including Design
Kitchen Adaptations & Associated Building Works including Design
Fencing Works
Minor Building Works
Ramps, Paths and Hardstanding including Handrails
Terry Group Ltd
Start Date28/02/2025
End Date26/02/2026
Terry Group Of Companies, Unit 1-3, Longridge Trading Estate, KNUTSFORD, Cheshire, WA16 8PR
Through floor lifts (Internal)Kind
External Mechanical Access Lifts (e.g. step lifts)
Ahmarra Door Solutions Ltd
T29/10/2024
End Date04/11/2025
Ahmarra Door Solutions Ltd, Unit 2, Hermitage Park, Harts Farm Way, HAVANT, PO9 1FA
02392 389 076
Door openers and entry systems
B & B Services Ltd
Start Date 19/06/2025
End Date11/04/2026
7, Croft Close, Newent, Gloucestershire, GL18 1RQ
Bathroom Adaptations & Associated Building Works
Bathroom Adaptations & Associated Building Works including Design
Electrical Works Rewiring
A: Please note, the framework agreement has been withheld under Section 43 (1) and / or (2) of the Freedom of Information Act 2000 because disclosure would, or would be likely, to prejudice the commercial interests of the individual companies.
In reaching this decision I have taken into account relevant guidance provided by the Information Commissioner's Office including whether the information in question is commercial or industrial.
Herefordshire Council is satisfied that the information to which the exemption has been applied contains information which could constitute a business secret as well as commercial interests.
Disclosure of the withheld information would adversely affect the Council’s TrustMark Scheme Operator. The withheld information contains detailed rate cards/prices, pricing methodologies, margin structures, proprietary delivery models and performance-sensitive metrics. This information is unique to that company, proprietary in nature and provides a detailed overview of the way that the company approaches such contracts. The company has stated that disclosure would enable competitors to undercut their pricing and replicate their methodology, materially weakening their position in ongoing and future procurements. This would likely prejudice their commercial interests and, ultimately, value for money for the authority.
The council accepts the legitimate economic interests of the company would be likely to be prejudiced by disclosure of the information.
The council is also able to consider its own economic interests in addition to those of independence CIC. The council feels that confidentiality is required to protect its position as purchaser. Disclosing this information would be likely to affect the ability of the council to negotiate best value and to effectively procure services in the future.
In coming to this decision, I have weighed up the public interest for disclosure against the public interest in not disclosing the information and the commercial interests of Independence CIC
as follows:
The public interest in disclosure:
Transparency in relation to Herefordshire Council contracts.
The public interest in not disclosing the information and the commercial interests of Independence CIC
While there is a public interest in transparency, it is sufficiently met by releasing non-personal contractor identities, generic contacts, categories of work, and the framework term. The public interest is not served by publishing granular pricing/methods that would cause real competitive harm and reduce competitive tension in future competitions.
Disclosure would enable competitors to undercut pricing and replicate methodology, materially weakening Independence CIC’s position in ongoing and future procurements. This would likely prejudice their commercial interests and, ultimately, value for money for Herefordshire Council.
Taking the above into consideration, I have found the public interest in disclosing the information in this case is outweighed by the public interest in not disclosing the information. Please therefore take this letter as a refusal notice under S17 of the Act.
Documents
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