Details of various websites and systems
Case reference FOI2022/00071
Published 28 January 2022
Request
Could you please advise the following information?
Q1. Who currently supplies your Local Offer and Family Information Services Websites and who is responsible internally for this?
Q2. Who currently supplies your Adult Social Care Directory website and who is responsible for this?
Q3. What platform or system do you use for Education services, including admissions?
Q4. What system or platform do you currently use to facilitate the EHC assessment, planning and review process and who is the main contact for this area?
Q4A. Do you currently offer "portal" functionality for families and or other professionals? Including the ability to view or submit information online
Q5. What Case Management system do you use in Adults Services?
Q6. What Case Management system do you use in Children's Services?
Response
Q1. Local Offer: provided as content on the following websites - Council website \ Talk Community. Les Knight is the person identified as responsible for this content.
Family Information Services: provided as content on the following websites - Council website \ Talk Community \ Synergy. Emily Garner is the person identified as responsible for this content.
The website providers are:
Council Website - JADU
Talk Community - PCG
Synergy - Servelec
Q2. Please see the link below to the Adult Social Care Directory:
https://www.talkcommunitydirectory.org/equipment-adaptations-and-technology/
This is content on the Talk Community website, provided by PCG
Responsible for this is Emily Lowe - Talk Community Lead.
Q3. The application is Synergy and this is supplied by Servelec.
Q4. The application is Synergy and this is supplied by Servelec. The main contact for this area is Cathy Cann or Jenni Hicks.
Q4A. There is no portal function available.
Q5. The application is Mosaic supplied by Servelec.
Q6. The application is Mosaic supplied by Servelec.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.