Electoral and Democratic Services systems
Case reference FOI2026/01221
Received 26 May 2026
Published 17 June 2026
Request
Under the Freedom of Information Act, I would like to request information about three software systems used by your council.
Committee Management System (CMS), Democratic Services
Please provide the following information about the current CMS used by your council for committee management, meeting agenda and report pack publication, election results, and councillor profile management:
* Name of the software supplier and product
* Any optional add-on modules taken in addition to the core CMS product
* Contract length and expiry date
* Total contract value
* Annual support and maintenance cost
In addition to the above, please also provide the:
* Total number of councillors elected to your council
Electoral Management System (EMS), Electoral Services
Please provide the following information about the current EMS used by your council for management of the Register of Electors, elections, and canvass:
* Name of the software supplier and product
* Any optional add-on modules taken in addition to the core EMS product
* Contract length and expiry date
* Total contract value
* Annual support and maintenance cost
In addition to the above, please also provide the:
* Total electorate for your council area
* Number of voters registered to vote by post
Polling Station Management, Electoral Services
Do you use a software product and devices (such as a tablet) for the electronic processing of voters in your polling stations?
If yes, please provide the following information:
* Name of the software supplier and product
* Any optional add-on modules taken in addition to the core product
* Contract length and expiry date
* Total contract value
* Annual support and maintenance cost
Response
Under the Freedom of Information Act, I would like to request information about three software systems used by your council.
Committee Management System (CMS), Democratic Services
Please provide the following information about the current CMS used by your council for committee management, meeting agenda and report pack publication, election results, and councillor profile management:
* Name of the software supplier and product
* Any optional add-on modules taken in addition to the core CMS product
* Contract length and expiry date
* Total contract value
* Annual support and maintenance cost
Answer: This information is publically available on our council website and can be viewed via the following link:
Please see Contract ID 32.
Please be advised the register is updated quarterly, with the next update scheduled for July 2026.
As such we consider this information to be exempt under Section 21 of the Freedom of Information Act 2000 because it is reasonably accessible to you via other means. Please take this letter as a refusal notice under S17 of the Act.
In addition to the above, please also provide the:
* Total number of councillors elected to your council
Answer: This information is publically available on our council website and can be viewed via the following link:
https://councillors.herefordshire.gov.uk/mgMemberIndex.aspx
As such we consider this information to be exempt under Section 21 of the Freedom of Information Act 2000 because it is reasonably accessible to you via other means. Please take this letter as a refusal notice under S17 of the Act.
Electoral Management System (EMS), Electoral Services
Please provide the following information about the current EMS used by your council for management of the Register of Electors, elections, and canvass:
* Name of the software supplier and product
* Any optional add-on modules taken in addition to the core EMS product
* Contract length and expiry date
* Total contract value
* Annual support and maintenance cost
Answer: This information is publically available on our council website and can be viewed via the following link:
Please see Contract ID 104810.
As such we consider this information to be exempt under Section 21 of the Freedom of Information Act 2000 because it is reasonably accessible to you via other means. Please take this letter as a refusal notice under S17 of the Act.
In addition to the above, please also provide the:
* Total electorate for your council area
Answer: 148,454
* Number of voters registered to vote by post
Answer: 16,785
Polling Station Management, Electoral Services
Do you use a software product and devices (such as a tablet) for the electronic processing of voters in your polling stations?
Answer: No
If yes, please provide the following information:
* Name of the software supplier and product
* Any optional add-on modules taken in addition to the core product
* Contract length and expiry date
* Total contract value
* Annual support and maintenance cost
Answer: N/A
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.