Debt collection team
Case reference FOI2022/00701
Published 31 May 2022
Request
1) Do you have an in-house corporate debt collection team? If not who do you outsource this to?
2) Do you have a Head of Revenue and Benefits, if so please could I have their name and email address
Response
1) Do you have an in-house corporate debt collection team? If not who do you outsource this to?
We do not have a corporate debt collection team. Our teams are divided into Council Tax and Business Rates Recovery and then a separate team for sundry debts and overpayments of housing benefits.
2) Do you have a Head of Revenue and Benefits, if so please could I have their name and email address
Andrew Lovegrove - Chief Finance Officer
Council Tax - counciltax@herefordshire.gov.uk Tel: 01432 260360
Business Rates - businessrates@herefordshire.gov.uk Tel: 01432 260360
Sundry debts & overpayment of housing benefit - invoices@herefordshire.gov.uk Tel: 01432 260315
If you are a company intending to use the names and contact details of council officers provided in this response for direct marketing, you must be registered with the Information Commissioner to process personal data for this purpose. You must also check that the individual (whom you wish to contact for direct marketing purposes) is not registered with one of the preference services to prevent direct marketing. If they are you must adhere to this preference. You must also ensure you comply with the Privacy Electronic Communications Regulations (PECR). For more information see www.ico.org.uk
For the avoidance of doubt, the provision of individual names and contact details under the Freedom of Information Act 2000 does not give consent to receive direct marketing via any media and expressly does not constitute a 'soft opt-in' under PECR.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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