Municipal Waste and Software Applications
Case reference FOI2022/00565
Published 13 June 2022
Request
Under the Freedom of Information Act 2000, I kindly request the following information in the context of domestic waste bin/sack collection services, as opposed to trade/commercial collections or waste disposal.
Q1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?
Q2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.
Q3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
Q4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?
Q5. What main software do you use for operational management of:
A. Grounds/parks maintenance
B. Street cleansing
C. Pest control
D. Cemeteries
E. Playgrounds and play equipment
F. Geographic Information System (GIS)
G Customer Relationship Management (CRM)
Response
Q1. Are you currently in a partnership with other councils for waste IT system operations or procurement? If in a partnership please name the partner councils?
A1. The Herefordshire council is not in partnership with another council for waste IT system operations or in a procurement for one.
Q2. Do you currently operate waste services (collections) directly, or through a waste contractor such as Biffa, Suez or Veolia. If through a contractor, please name them.
A2. Our waste collection service is operated through FCC Environment (UK) Ltd
Q3. Which of the IT systems below do you use for the management of day-to-day municipal bin collections:
a. Yotta
b. Bartec Collective
c. Whitespace/Powersuite
d. Selected Interventions / Echo
e. Core (Suez)
f. Webaspx
g. Other: [please name]
A3. g. Civica APP. MapInfo
Q4. When is your current contract for the IT system OR outsourced waste contract for waste collections management due to expire?
A4. Our waste collection contract with FCC Environment (UK) Ltd is due to expire 31.10.2023
Q5. What main software do you use for operational management of:
A. Grounds/parks maintenance - Confirm
B. Street cleansing - Confirm
C. Pest control - Civica
D. Cemeteries - Clear Skies
E. Playgrounds and play equipment - Civica
F. Geographic Information System (GIS) - MapInfo Pro
G Customer Relationship Management (CRM) - Microsoft Dynamics
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.