FOI release

Unrepaired potholes carried over from 2024, 2025 and2026

Case reference EIR2026/00502

Received 26 February 2026

Published 17 March 2026

Request

I'm after some of the following facts if you can help or direct me to who has this information?

1.2023 -how many unrepaired pot holes were carried over ie not repaired to 2024 as still needing repair and the same information 2024 over to 2025 and 2025 carried over to 2026.

2.How many pot holes were reported as defects by the public for each year 2024 and 2025 and

3.How many potholes were identified by yourselves requiring repair for years 2024 and 2025.

4. For each year 2024 and 2025 How many potholes were repaired 2024/5

5.How many motorists made car damage by from roads/pothole claims 2024 AND 2025

6.Value ££ cost paid out to claims 2024 AND 2025 for pot holes including road damage to cars

7.Value ££ of claims you refused to pay out for pothole claims 2024 AND 2025 This information request to cover roads only and not pavements . Please provide information requests by year and not combined. I know this may take a little time but I'm sure this is the basic information for internal records you would be keeping as metrics

Response

I'm after some of the following facts if you can help or direct me to who has this information?
1.2023 -how many unrepaired pot holes were carried over ie not repaired to 2024 as still needing repair and the same information 2024 over to 2025 and 2025 carried over to 2026.

 

A: This information is not held. The Service Area do not carry over year on year, if something is missed one month, it will get added for the next cycle the following month.


2.How many pot holes were reported as defects by the public for each year 2024 and 2025 and

 

A:

2024

9766

2025

6339

 


3.How many potholes were identified by yourselves requiring repair for years 2024 and 2025.

 

A:

 

2024

27407

2025

24856

 


4. For each year 2024 and 2025 How many potholes were repaired 2024/5

 

A:

2024

27226

2025

24051


5.How many motorists made car damage by from roads/pothole claims 2024 AND 2025

 

A: 2024 – 377

2025 - 366


6.Value ££ cost paid out to claims 2024 AND 2025 for pot holes including road damage to cars

 

A: 2024 - £15025.40

2025 - £5372.37


7.Value ££ of claims you refused to pay out for pothole claims 2024 AND 2025

A: 2024 - £118,806.59

2025 - £101,724.51

 

Documents

There are no documents for this release.

This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

You can browse our other responses or make a new FOI request.