Waiting times for care packages
Case reference FOI2023/00429
Published 5 April 2023
Request
For the current financial year and for 21/22 please could you provide:
A. The median time (in days) taken to assess a referral made to adult social services for an assessment of needs. Please include new referrals as well as re-assessment of existing clients.
B. The single longest wait (in days) taken to assess an individual after a referral to adult social services. Please include new referrals as well as reassessments. This should include any support package, whether delivered directly by social services or commissioned by them in any other way.
C. The median time (in days) taken between the completion of assessment and the start of a service identified within their care and support. Please include new referrals as well as re-assessment of existing clients.
D. The single longest wait (in days) between the completion of assessment and the start of a service identified within their care and support. This should include any support package, whether delivered directly by social services or commissioned by them in any other way.
For example:
21/22
Median time to assess = 7 days, Single longest wait = 45 days, median time for package to begin 12 days, single longest wait = 30 days
22/23
Median time to assess = 8 days, Single longest wait = 67 days, median time for package to begin 13 days, single longest wait = 44 days
E. The number of people who have died awaiting the start of an initial package of social care in 2022/23.
Please provide this data in a spreadsheet format such as excel or a .csv file.
Response
Please see the attached spreadsheet.
With regards to question E we sent an email on 22 March requesting further clarification on whether you were referring to the number of people who have died while awaiting assessment. We note we have not received a response, therefore we have been unable to respond to this question.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.