Hereford HUB details
Case reference FOI2026/02076
Received 28 August 2026
Published 21 September 2026
Request
Please forward me information on the Hereford HUB.
How much is the predicted maintenance cost per year in regard to all the plants etc Now there is no 15 minute parking,
How do I collect my online tickets from the station machine
How do I pick up family members from the station now that the waiting time has disappeared without having to pay a parking charge..
Why was the parking area not expanded as the car park is too small
Response
How much is the predicted maintenance cost per year in regard to all the plants etc
Answer: We have a full maintenance plan for the whole public realm area including the soft landscaping. A budget has been agreed for maintenance of the site but it is not clear what proportion will be used for plants as the revenue spend covers everything.
Now there is no 15 minute parking, How do I collect my online tickets from the station machine
Answer: There is 15 minute parking in the main car park as agreed with APCOA and Transport for Wales. Designated spaces for pick up and drop off will be signposted in the main car park within the coming weeks.
How do I pick up family members from the station now that the waiting time has disappeared without having to pay a parking charge..
Answer: As above.
Why was the parking area not expanded as the car park is too small
Answer: This is not a request for recorded information, therefore falls outside of the FOI act. The car park is owned by Network Rail and managed by Transport for Wales and Herefordshire Council have no authority in this area.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.