FOI release

Complaints and Fines regarding plumbing tradesmen and faulty plumbing fittings and/or installations

Case reference FOI2022/01392

Published 21 October 2022

Request

Q1. Number of complaints made against retailers about faulty or inadequate plumbing fittings and/or installations (e.g taps, boilers, water pipes, toilets, showers) in 2020 and 2021

Q2. Number of complaints made against plumbing tradesmen about faulty plumbing fittings and/or installations in 2020 and 2021

Q3. Number of complaints made about plumbing tradesmen in 2020 and 2021

Q4. Number of plumbing tradesmen taken to court under consumer protection legislation in 2020 and 2021

Q5. Number of plumbing tradesmen taken to court under consumer protection legislation about plumbing and/or fittings in 2020 and 2021

Q6. Number fines issued to plumbing tradesmen under consumer protection legislation faulty plumbing fittings and/or installations in 2020 and 2021

Q7. Total value of fines issued to plumbing tradesmen under consumer protection legislation for faulty or inadequate plumbing fittings and/or installations in 2020 and 2021

Q8. Number of retailers taken to court under consumer protection legislation for plumbing fittings and/or installations (e.g taps, boilers, water pipes, toilets, showers) in 2020 and 2021

Q9. Number of fines issued to retailers under consumer protection legislation for faulty plumbing fittings and/or installations in 2020 and 2021

Q10. Total value of fines issued to retailers under consumer protection legislation faulty plumbing fittings and/or installations in 2020 and 2021

Response

Q1. Number of complaints made against retailers about faulty or inadequate plumbing fittings and/or installations (e.g taps, boilers, water pipes, toilets, showers) in 2020 and 2021

22

Q2. Number of complaints made against plumbing tradesmen about faulty plumbing fittings and/or installations in 2020 and 2021

69

Q3. Number of complaints made about plumbing tradesmen in 2020 and 2021

88

Q4. Number of plumbing tradesmen taken to court under consumer protection legislation in 2020 and 2021

0

Q5. Number of plumbing tradesmen taken to court under consumer protection legislation about plumbing and/or fittings in 2020 and 2021

0

Q6. Number fines issued to plumbing tradesmen under consumer protection legislation faulty plumbing fittings and/or installations in 2020 and 2021

0

Q7. Total value of fines issued to plumbing tradesmen under consumer protection legislation for faulty or inadequate plumbing fittings and/or installations in 2020 and 2021

0

Q8. Number of retailers taken to court under consumer protection legislation for plumbing fittings and/or installations (e.g taps, boilers, water pipes, toilets, showers) in 2020 and 2021

0

Q9. Number of fines issued to retailers under consumer protection legislation for faulty plumbing fittings and/or installations in 2020 and 2021

0

Q10. Total value of fines issued to retailers under consumer protection legislation faulty plumbing fittings and/or installations in 2020 and 2021

0

Documents

There are no documents for this release.

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