Council tax refunds for lack of service
Case reference FOI2022/00017
Published 11 January 2022
Request
1. Bins - When general waste bins, recycling bins and free garden waste bins are not collected from the homes of council tax paying residents, and the Council is to blame for these missed collections, does the Council give any compensation to council tax paying residents by way of a partial refund of council tax? 2. If the answer to the above question is 'Yes' how much is this? 3. AmenityTips - If the Council's amenity tips were closed for any time during the Covid pandemic, did the Council give any compensation to council tax paying residents by way of a partial refund of council tax? 4. If the answer to the above question is 'Yes', how much was this? 5. Unadopted Roads - The Council neither provides the infrastructure of unadopted roads including: road surfaces; pavements; kerbs; grass verges; trees; street lighting; signage and neither does the Council provide maintenance of these items. Does the Council give any compensation to council tax paying residents who live on unadopted roads by way of a partial refund of council tax? 6. If the answer to the above question is 'Yes', how much is this?
Response
1. Bins - When general waste bins, recycling bins and free garden waste bins are not collected from the homes of council tax paying residents, and the Council is to blame for these missed collections, does the Council give any compensation to council tax paying residents by way of a partial refund of council tax?
A. No
2. If the answer to the above question is 'Yes' how much is this?
A. N/A
3. AmenityTips - If the Council's amenity tips were closed for any time during the Covid pandemic, did the Council give any compensation to council tax paying residents by way of a partial refund of council tax?
A. No
4. If the answer to the above question is 'Yes', how much was this?
A. N/A
5. Unadopted Roads - The Council neither provides the infrastructure of unadopted roads including: road surfaces; pavements; kerbs; grass verges; trees; street lighting; signage and neither does the Council provide maintenance of these items. Does the Council give any compensation to council tax paying residents who live on unadopted roads by way of a partial refund of council tax?
A. No
6. If the answer to the above question is 'Yes', how much is this?
A. N/A
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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