How much money, if any has been recovered using bailiffs in 2021, 2022 ,2023
Case reference FOI2023/00850
Published 7 June 2023
Request
I would like to know how much money, if any has been recovered using bailiffs (debt collection agencies) in 2021, 2022 and 2023, broken down to the amount by year, for the following debts:
Council Tax arrears
Parking penalty charges
Housing Benefit over payments
I would also like to see the policy documents regarding the use of bailiffs and the details of any complaints lodged against the use of bailiffs by the council.
Response
I would like to know how much money, if any has been recovered using bailiffs (debt collection agencies) in 2021, 2022 and 2023, broken down to the amount by year, for the following debts:
Council Tax arrears
2020/2021 - £1,117,815.32
2021/2022 - £505,066.82
2022/2023 - £62,190.60
Parking penalty charges
2020/2021 - £64,229.18
2021/2022 - £56,933.65
2022/2023 - £61,116.46
Housing Benefit over payments
2020/2021 - 0
2021/2022 - £135.40
2022/2023 - £8,249.98
Please note the above data is held by financial years and not calendar years.
I would also like to see the policy documents regarding the use of bailiffs and the details of any complaints lodged against the use of bailiffs by the council.
Regarding the issue of complaints over the last 3 years there were 5 complaints of which 4 were related to Enforcement agents and one was for policy. A copy of Herefordshire Council's Debt Recovery Policy is attached.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.