Agency healthcare staff usage and expenditure
Case reference FOI2024/00782
Received 29 April 2024
Published 31 May 2024
Request
1. Does the council have a preferred agency/agencies for the supply of temporary staff within
A) Adult Social Care settings
B) Children's Social Care settings
2. What is the council's process in reviewing/appointing preferred agencies
3. Excluding care at home and domiciliary care, what was the council's total spend on agency staff in:
3a) 2022-2023 within Adult Social Care settings
3b) 2022-2023 within Children's Social Care settings
3c) 2023-2024 within Adult Social Care settings
3d) 2023-2024 within Children's Social Care settings
4. What was the total spent on agency Nurses (excluding care at home/domiciliary care) in
4a) 2022-2023
4b) 2023-2024
5. A list of the care settings where agency staff was provided via funding from Herefordshire Council over the past 12 months
Response
1. Does the council have a preferred agency/agencies for the supply of temporary staff within
A) Adult Social Care settings
A: We don’t have any in-house residential/nursing/respite/supported living care services. All our provision is via the independent sector or Hoople.
B) Children's Social Care settings
A: Yes Herefordshire Council use Matrix CRM as a Managed Service Provider
2. What is the council's process in reviewing/appointing preferred agencies
A: Adults: We don’t have any in-house residential/nursing/respite/supported living care services. All our provision is via the independent sector or Hoople.
Children’s: This is completed via contract renewal/procurement process in line with contract end dates
3. Excluding care at home and domiciliary care, what was the council's total spend on agency staff in:
3a) 2022-2023 within Adult Social Care settings
A: Nil, we don’t have any in-house residential/nursing/respite/supported living care services. All our provision is via the independent sector or Hoople.
If agency staff are employed by providers to deliver a service we commission, then we wouldn’t have access to that information – we pay an hourly or weekly rate, depending on the service.
3b) 2022-2023 within Children's Social Care settings
A: £ 13,630,157
3c) 2023-2024 within Adult Social Care settings
A: As per question 3a
3d) 2023-2024 within Children's Social Care settings
A: £12,097,283
4. What was the total spent on agency Nurses (excluding care at home/domiciliary care) in
4a) 2022-2023
A: Nil – the council doesn’t employ agency nurses
4b) 2023-2024
A: Nil – the council doesn’t employ agency nurses
5. A list of the care settings where agency staff was provided via funding from Herefordshire Council over the past 12 months
A: There are no care settings where agency staff have been provided via funding from Herefordshire Council.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.