FOI release

Website Platform for Local Offer (Special Educational Needs Disabilities) support

Case reference FOI2023/00964

Published 28 June 2023

Request

1. Does your Local Authority host a website platform for:

• Local Offer (Special Educational Needs Disabilities (SEND) support) YES/ NO

• Family Information Service (for families to access information in the local area) YES/ NO

• Community Information Directory (local communities to access local events, clubs etc.) YES/NO

2. If no to question 1. are there plans to develop the web platform? YES/ NO

Please give details on which platform, timescale, how this will be commissioned and budget.

3. If yes to question 1. please provide the website address for each of the following, indicating if platforms are combined:

• Local Offer

• Family Information Service

• Community Information Directory

4. How is the website platform provided? State either in house, external provider or other?

• Local Offer (support SEND)

• Family Information Service

• Community Information Directory

5. For the website platforms which are provided by an external provider what is the name of the provider and what is the contract end date?

6. For the website platforms which are provided in- house are there plans to commission this externally?

7. If you stated 'other', please expand on the details?

8. What is the expenditure (£) for the following platforms in 2020 / 2021 / 2022 /2023? Broken down into; hosting, maintenance, development.

• Local Offer (support SEND)

• Family Information Service

• Community Information Directory

9. Which department in the Local Authority holds the budget for the following platforms:

• Local Offer (support SEND)

• Family Information Service

• Community Information Directory

10. Please give a contact name, email address and telephone number for the responsible Officer for:

• Local Offer

• Family Information Service

• Community Information Directory

Response

1. Does your Local Authority host a website platform for:

• Local Offer (Special Educational Needs Disabilities (SEND) support) YES/ NO

Yes

• Family Information Service (for families to access information in the local area) YES/ NO

Yes

• Community Information Directory (local communities to access local events, clubs etc.) YES/NO

Yes

2. If no to question 1. are there plans to develop the web platform? YES/ NO

Please give details on which platform, timescale, how this will be commissioned and budget.

Not applicable

3. If yes to question 1. please provide the website address for each of the following, indicating if platforms are combined:

They all sit on the same website.

• Local Offer

Local Offer: Special Educational Needs and Disabilities (SEND) - Talk Community Directory

• Family Information Service

Children and families - Talk Community Directory

• Community Information Directory

Home - Talk Community Directory

4. How is the website platform provided? State either in house, external provider or other?

• Local Offer (support SEND)

• Family Information Service

• Community Information Directory

External provider

5. For the website platforms which are provided by an external provider what is the name of the provider and what is the contract end date?

Provider: PCG UK Ltd

Contract end date: 31st March 24

6. For the website platforms which are provided in- house are there plans to commission this externally?

Not applicable

7. If you stated 'other', please expand on the details?

Not applicable

8. What is the expenditure (£) for the following platforms in 2020 / 2021 / 2022 /2023? Broken down into; hosting, maintenance, development.

• Local Offer (support SEND)

• Family Information Service

• Community Information Directory

All covered in the one platform. The current contract includes 3.5 development days, which can be used to undertake required improvement work.

The contract Commenced 1st June 2020. The cost per annum is £34,800.

9. Which department in the Local Authority holds the budget for the following platforms:

• Local Offer (support SEND)

• Family Information Service

• Community Information Directory

Talk Community

10. Please give a contact name, email address and telephone number for the responsible Officer for:

• Local Offer

• Family Information Service

• Community Information Directory

Kelly Watts, Talk Community Digital & Engagement Lead

Kelly.Watts@herefordshire.gov.uk

If you are a company intending to use the names and contact details of council officers provided in this response for direct marketing, you must be registered with the Information Commissioner to process personal data for this purpose. You must also check that the individual (whom you wish to contact for direct marketing purposes) is not registered with one of the preference services to prevent direct marketing. If they are you must adhere to this preference. You must also ensure you comply with the Privacy Electronic Communications Regulations (PECR). For more information see www.ico.org.uk.

For the avoidance of doubt, the provision of individual names and contact details under the Freedom of Information Act 2000 does not give consent to receive direct marketing via any media and expressly does not constitute a 'soft opt-in' under PECR.

Documents

There are no documents for this release.

This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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