Street light maintenance 2025/6
Case reference FOI2026/01793
Received 28 July 2026
Published 17 August 2026
Request
Under the Freedom of Information Act 2000, I would like to request information regarding street lighting maintenance, reports, and replacement timelines within your local authority area.
Specifically, please provide answers and data for the following questions for the financial year 2025/6.
1) How many total individual reports or notifications of non-functioning, damaged, or faulty street lights (or bulbs/lanterns requiring replacement) were received by the council?
2) How many of these reports resulted in a complete bulb/lantern replacement versus a full column (post) replacement?
3) What was the average time taken (in calendar days or working days) from the initial report being logged to a field technician attending/replacing a faulty bulb or lantern unit?
4) What was the longest recorded single delay (in days) to repair/replace a reported street light bulb during this period?
Response
Under the Freedom of Information Act 2000, I would like to request information regarding street lighting maintenance, reports, and replacement timelines within your local authority area.
Specifically, please provide answers and data for the following questions for the financial year 2025/6.
1) How many total individual reports or notifications of non-functioning, damaged, or faulty street lights (or bulbs/lanterns requiring replacement) were received by the council?
Answer: 554.
2) How many of these reports resulted in a complete bulb/lantern replacement versus a full column (post) replacement?
Answer: Within the dates we have changed 118 lanterns throughout the county, however these are not all attributed to faults; some were replaced off the back of annual inspections.
3) What was the average time taken (in calendar days or working days) from the initial report being logged to a field technician attending/replacing a faulty bulb or lantern unit?
Answer: 3 days.
4) What was the longest recorded single delay (in days) to repair/replace a reported street light bulb during this period?
Answer: 5 days.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.