FOI release

Housing Software

Case reference FOI2023/01425

Published 13 September 2023

Request

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the council's procured Housing software.

1a. Who is the incumbent supplier for the provision of the council's Housing Register software?

1b. Start date and duration of the contract?

1c. Has a decision been made as to whether the existing contract will be renewed/extended?

1d. What has been the average annual spend to date for the council's current Housing Register software?

1e. Who is the senior officer (outside of procurement) responsible for this contract?

1f. Please provide any specification/documentation relating to the last procurement exercise for this contract

2a. Who is the incumbent supplier for the councils Homelessness Case Management software?

2b. Start date and duration of the contract?

2c. Has a decision been made as to whether the existing contract will be renewed/extended?

2d. What has been the average annual spend to date for the council's current Homelessness Case Management software?

2e. Who is the senior officer (outside of procurement) responsible for this contract?

2f. Please provide any specification/documentation relating to the last procurement exercise for this contract

Response

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the council's procured Housing software.

1a. Who is the incumbent supplier for the provision of the council's Housing Register software?

A: Civica

1b. Start date and duration of the contract?

A: 1st October 2018 / 5 years

1c. Has a decision been made as to whether the existing contract will be renewed/extended?

A: Yes

1d. What has been the average annual spend to date for the council's current Housing Register software?

A: £40 - £45k

1e. Who is the senior officer (outside of procurement) responsible for this contract?

A: Hayley Crane, Head of Housing

1f. Please provide any specification/documentation relating to the last procurement exercise for this contract

A: See attached Implementation and Product Scope docs

2a. Who is the incumbent supplier for the councils Homelessness Case Management software?

A: Civica

2b. Start date and duration of the contract?

A: 1st October 2018 / 5 years

2c. Has a decision been made as to whether the existing contract will be renewed/extended?

A: Yes

2d. What has been the average annual spend to date for the council's current Homelessness Case Management software?

A: £40 - £45k as above, as software incorporates HCM

2e. Who is the senior officer (outside of procurement) responsible for this contract?

A: Hayley Crane, Head of Housing

2f. Please provide any specification/documentation relating to the last procurement exercise for this contract

A: Attached Implementation and Product Scope docs

Documents

This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

You can browse our other responses or make a new FOI request.