FOI release

software systems and contracts

This request was refused in full, so we didn't provide the information the requester asked for. This may include information where we can neither confirm nor deny that we hold it.

Case reference FOI2026/02745

Received 9 November 2026

Published 13 November 2026

Request

Please provide the following recorded information about the software systems your council has under contract on the date of this request. This covers line-of-business systems in every department. Please leave out standard office software, such as email, word processing and operating systems.

Part 1: list of systems A copy of your application register, IT asset register, software licence register or any similar list of systems you hold. If you hold more than one, the most complete one is sufficient. If no such list exists, please provide for each system, from information you hold: - system name and supplier - the departments or services that use it - the modules licensed, if the system is licensed in modules

Part 2: contract dates For each system in Part 1: - contract start date - contract end date - any extension options and whether they have been taken up - the planned start date of the procurement for the next contract, if this has been recorded in a forward procurement plan, pipeline notice or similar document

Part 3: costs For each system in Part 1: - the total contract value, as recorded in your contract register or published under the Local Government Transparency Code - the pricing schedule, order form or invoice breakdown showing the base licence cost and the cost of each add-on module If the information in Part 2 or Part 3 is held in your contracts register, a copy of the relevant entries is sufficient.

If the cost limit applies Please answer Part 1 first, then Part 2, then Part 3. If answering in full would exceed the cost limit, please provide as much as can be supplied within the limit, in that order, and tell me how the request could be narrowed. If information is withheld If you withhold any information, please provide the rest. For pricing, please provide the total figures if you withhold the module breakdown. I would prefer the information as a spreadsheet, with one row for each system or module.

Response

Please provide the following recorded information about the software systems your council has under contract on the date of this request.

This covers line-of-business systems in every department. Please leave out standard office software, such as email, word processing and operating systems.

Part 1: list of systems

A copy of your application register, IT asset register, software licence register or any similar list of systems you hold. If you hold more than one, the most complete one is sufficient.

If no such list exists, please provide for each system, from information you hold:

- system name and supplier
- the departments or services that use it
- the modules licensed, if the system is licensed in modules

Part 2: contract dates

For each system in Part 1:

- contract start date
- contract end date
- any extension options and whether they have been taken up
- the planned start date of the procurement for the next contract, if this has been recorded in a forward procurement plan, pipeline notice or similar document

Part 3: costs

For each system in Part 1:

- the total contract value, as recorded in your contract register or published under the Local Government Transparency Code
- the pricing schedule, order form or invoice breakdown showing the base licence cost and the cost of each add-on module

If the information in Part 2 or Part 3 is held in your contracts register, a copy of the relevant entries is sufficient.

If the cost limit applies

Please answer Part 1 first, then Part 2, then Part 3. If answering in full would exceed the cost limit, please provide as much as can be supplied within the limit, in that order, and tell me how the request could be narrowed.

If information is withheld

If you withhold any information, please provide the rest. For pricing, please provide the total figures if you withhold the module breakdown.

I would prefer the information as a spreadsheet, with one row for each system or module.

 

This information is publically available on the Herefordshire Council website and can be viewed via the following link:

https://herefordshire.disclosurelog.co.uk/disclosures/363ab6d9-8eeb-4a46-a964-420e3fb7f786?preserveHistory

As such we consider this information to be exempt under Section 21 of the Freedom of Information Act 2000 because it is reasonably accessible to you via other means. Please take this letter as a refusal notice under S17 of the Act.

Documents

There are no documents for this release.

This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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