Information relating to staff well being in the public sector
Case reference FOI2024/01659
Received 2 October 2024
Published 22 October 2024
Request
1. The job title of the person/s with lead responsibility for staff wellbeing.
2. An exhaustive list of the type of services offered to support staff wellbeing, (including employee benefits) .
3. The names of the supplier/s used for these services.
4. The month & year staff wellbeing services contract/s end (including extensions).
5. How many persons you employ.
6. Employee attrition / retention rates.
7. Staff take up (number) by each service offered to support staff wellbeing.
8. How much is budgeted annually for staff wellbeing (including employee benefits).
Response
1. The job title of the person/s with lead responsibility for staff wellbeing.
Answer: Head of Learning and Organisational Development
2. An exhaustive list of the type of services offered to support staff wellbeing, (including employee benefits)
Answer: Employee Assistance Programme, Mental Health First Aiders, Bullying and Harassment Advisors, Benefits Platform, Wellbeing Apps, Know Your Numbers Health Checks, Health and Wellbeing Training and Awareness Webinars
3. The names of the supplier/s used for these services.
Answer: Super wellness, Relaxa, Haptivate, Seedl, Vivup, Headspace
4. The month & year staff wellbeing services contract/s end (including extensions).
Answer: March 2025
5. How many persons you employ.
Answer: 1400
6. Employee attrition / retention rates.
Answer: Average turnover in past 12 months 13.78%
7. Staff take up (number) by each service offered to support staff wellbeing.
Answer:
Employee Assistance Programme – there are a number of channels for employees to use to access the support.
Portal access = 367
Calls direct to 24/7 help line = 49
Mental Health First Aiders and Bullying and Harassment Advisors – we are unable to provide further information, as due to the nature of support offered, data is not recorded.
Benefits Platform – 800 active users, with 8500 sessions over 12 months.
Wellbeing Apps – 27.8% enrolled.
Know Your Numbers Health Checks – 1 session offered – 95% uptake of appointments.
Health and Wellbeing Training and Awareness Webinars – we cannot provide as the sessions are recorded and can be accessed at any time by colleagues.
8. How much is budgeted annually for staff wellbeing (including employee benefits).
Answer: £12,000 annually.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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