Software suppliers for Education, Children’s, and Adults
Case reference FOI2024/01259
Received 24 July 2024
Published 9 August 2024
Request
I would be grateful if you could please provide the following information:
1. The software suppliers your Local Authority uses for:
• Education management, including but not limited to Admissions, Early Years, Home to School Transport, Free School Meals, Children in Employment, Children in Entertainment, Children’s Missing Education, SEND, NEET, Youth Offending, Children’s Centre Management
• Children’s social care case management
• Children’s social care finance
• Adults social care case management
• Adults social care finance
2. The amount paid to these suppliers annually for licensing, support and maintenance and cloud hosting (if applicable)
3. The contract term, renewal dates and optional extension periods – if your contract is an annual rolling renewal then please state this.
4. The notice period you are required to give for each.
5. The contract manager responsible for market engagement when the contracts end.
Response
I would be grateful if you could please provide the following information:
1. The software suppliers your Local Authority uses for:
• Education management, including but not limited to Admissions, Early Years, Home to School Transport, Free School Meals, Children in Employment, Children in Entertainment, Children’s Missing Education, SEND, NEET, Youth Offending, Children’s Centre Management
A) Access UK, Synergy
• Children’s social care case management
A) Access UK, Mosaic / Core+
• Children’s social care finance
A) Business World
• Adults social care case management
A) Access UK, Mosaic
• Adults social care finance
A) Business World
2. The amount paid to these suppliers annually for licensing, support and maintenance and cloud hosting (if applicable)
A) 2a) Access UK, Synergy, Mosaic/Core + are all incorporated in one contract = Contract cost is circa £305,890 per annum.
2b) Business World = Contract is circa £139,000 per annum.
3. The contract term, renewal dates and optional extension periods – if your contract is an annual rolling renewal then please state this.
A) 3a) Access UK, Synergy, Mosaic/Core + are all incorporated in one contract = Contract expiry is 30th September 2026; contract term is 5 years + 2 years (2 year extension is being utilised, hence the contract expiry of 30th September 2026); contract review has already started.
3b) Business World = Contract expiry 31st March 2023; contract term is 20 years; contract review period starts on 01st March 2028.
4. The notice period you are required to give for each.
A) N/A. Both contracts will expire at the expiry dates as stated in the response to question 3.
5. The contract manager responsible for market engagement when the contracts end.
A) Any enquiries regarding these contracts can be sent to the contracts team at ICTcontracts@hoopleltd.co.uk
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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