FOI release

Communications - mobile phone contracts/Telephony/connectivity/SIP trunking

Case reference FOI2024/00711

Published 3 May 2024

Request

I would like to request information under the Freedom of Information Act

Mobile phones

Who is your current mobile phone provider?

How many mobile connections?

When is the contract up for renewal?

How long do you contract for (24 or 36 months)

The email address of the primary contact for this contract?

SIP Trunking

Have you implemented SIP?

If yes, when does the contract expire?

Who is your SIP provider?

The email address of the primary contact for this contract?

Team Licences

Which Microsoft 365 Licence do you have e.g. E3, E5.

Have you voice enable your Teams Licences?

If not, is that something you are considering?

Telephony

What is your current telephony system?

How many users of the telephony system?

When is the contract up for renewal?

The email address of the primary contact for this contract?

Connectivity

What form of WAN do you use e.g. mpls, SDWAN etc.

When does the contract end?

How many sites?

Response

I would like to request information under the Freedom of Information Act

Mobile phones

Who is your current mobile phone provider? - Virgin Media - O2

How many mobile connections? - 1,609

When is the contract up for renewal? - 22 August 2026

How long do you contract for (24 or 36 months)? - 36 months

The email address of the primary contact for this contract? - Any enquiries regarding this contract can be sent to the contracts team at:

ICTContracts@hoopleltd.co.uk

SIP Trunking

Have you implemented SIP? - Yes

If yes, when does the contract expire? - 3 May 2025

Who is your SIP provider? - Wavenet

The email address of the primary contact for this contract? - Any enquiries regarding this contract can be sent to the contracts team at:

ICTContracts@hoopleltd.co.uk

Team Licences

Which Microsoft 365 Licence do you have e.g. E3, E5 - E5

Have you voice enable your Teams Licences? - No

If not, is that something you are considering? - Yes

Telephony

What is your current telephony system? - Cisco

How many users of the telephony system? - Approximately 2,500

When is the contract up for renewal? - 12 March 2025

The email address of the primary contact for this contract? - Any enquiries regarding this contract can be sent to the contracts team at:

ICTContracts@hoopleltd.co.uk

Connectivity

What form of WAN do you use e.g. mpls, SDWAN etc. - EAD, PtP, FTTC, GEA FTTC, WMBC (ADSL), EoFTTC, EFM.

When does the contract end? - 11 January 2025

How many sites? - Approximately 50 sites

Documents

There are no documents for this release.

This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

You can browse our other responses or make a new FOI request.