FOI release

Council's IT services

This request was refused in full, so we didn't provide the information the requester asked for. This may include information where we can neither confirm nor deny that we hold it.

Case reference FOI2025/00077

Received 3 January 2025

Published 15 January 2025

Request

I am writing to submit a Freedom of Information request concerning your Council's IT services.

Could you please provide the following information:

1. Does your Council outsource its IT function? If so, please provide:

a- The cost of the outsourced contract.

b- The name of the service provider.

c- The length of the contract.

2. If the IT service is provided in-house, please provide:

a- The annual cost of providing IT services to the Council. Please do not include any services you provide to Schools or other organisations.

b- An IT structure chart, including salary information.

c- The number of council staff your IT service supports.

d- Details of any IT functions that are outsourced.

Response

I am writing to submit a Freedom of Information request concerning your Council's IT services. Could you please provide the following information:

1. Does your Council outsource its IT function? If so, please provide:

a- The cost of the outsourced contract.

b- The name of the service provider.

c- The length of the contract.

Answer: This information is publically available on the Herefordshire Council website and can be viewed via the following link:

Search – Herefordshire Council

Please see Contract ID 115 (line 17) of the contracts register.

As such we consider this information to be exempt under Section 21 of the Freedom of Information Act 2000 because it is reasonably accessible to you via other means. Please take this letter as a refusal notice under S17 of the Act.

2. If the IT service is provided in-house, please provide:

a- The annual cost of providing IT services to the Council. Please do not include any services you provide to Schools or other organisations.

b- An IT structure chart, including salary information.

c- The number of council staff your IT service supports.

d- Details of any IT functions that are outsourced.

Answer: N/A

Documents

There are no documents for this release.

This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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