Enforcement Agency Services
Case reference FOI2023/01690
Published 27 October 2023
Request
Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:
• Parking Fines (PCNs)
• Council Tax
• Business Rates (NDR)
Q4. Are your Revenue and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.
• Parking (RTD)
• Revenues and Benefits
Q5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)?
Response
Q1. Your current suppliers used to collect the following debts (please give names of all suppliers for each debt type):
• Parking Fines (PCNs)
A: Jacobs Enforcement Agency
• Council Tax
A: Bristow and Sutor
• Business Rates (NDR)
A: Bristow and Sutor
Q2. Number of cases issued to enforcement agents for each debt type, for the immediate past two financial years and year to date, e.g. 2021/22; 2022/23; 2023 Year to date:
• Parking Fines (PCNs)
A:
21-22, cases to JEA 1542
22-23- cases to JEA 1949
23- Present cases 1295
• Council Tax
A:
2021/22 - 3086
2022/23 - 2221
2023 to date - 1676
• Business Rates (NDR)
A:
2021/22 - 69
2022/23 - 74
2023 to date - 40
Q3. Enforcement/Debt Collection contract start and contract end date, and any contract extension dates for each of the following debt types:
• Parking Fines (PCNs)
A: 01/02/2020 - 31/01/2025
• Council Tax
A: Commencement date 1st February 2020 to 31st January 2023 but extended between 1st February 2023 to 31st January 2025
• Business Rates (NDR)
A: Commencement date 1st February 2020 to 31st January 2023 but extended between 1st February 2023 to 31st January 2025
Q4. Are your Revenue and Benefits or Parking Services outsourced, and if they are, please state who is the supplier responsible for each or both service e.g. Capita, APCOA, Agilysis, Serco, Liberata etc.
• Parking (RTD)
A: No
• Revenues and Benefits
A: No
Q5. The name and/or job title of the Senior Office (outside of procurement) responsible for the above contract(s)?
A: Parking - James Hughes, Parking Services Manager
Revenue and Benefits - Mr Andrew Lovegrove, Chief Finance Officer
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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