Complaints about school conditions
Case reference FOI2025/00470
Received 7 March 2025
Published 3 April 2025
Request
I hope this email finds you well. In accordance with the Freedom of Information Act, I was hoping you could help me with the following questions.
1. In the financial years 2022-3, 2023-4, and 2024-5, how many complaints has your local authority received, regarding:
a) flooding in schools;
b) fires in schools;
c) RAAC in schools;
d) asbestos in schools;
e) collapsing school buildings; pest issues in schools?
2. In the financial years 2022-3, 2023-4, and 2024-5, how many complaints has your local authority resolved, regarding:
a) flooding in schools;
b) fires in schools;
c) RAAC in schools;
d) asbestos in schools;
e) collapsing school buildings; pest issues in schools?
3. In the financial years 2022-3, 2023-4, and 2024-5, how many complaints has your local authority received, regarding:
a) flooding in nurseries;
b) fires in nurseries;
c) RAAC in nurseries;
d) asbestos in nurseries;
e) collapsing nursery buildings; pest issues in nurseries?
4. In the financial years 2022-3, 2023-4, and 2024-5, how many complaints has your local authority resolved, regarding:
a) flooding in nurseries;
b) fires in nurseries;
c) RAAC in nurseries;
d) asbestos in nurseries;
e) collapsing nursery buildings; pest issues in nurseries?
Response
I hope this email finds you well. In accordance with the Freedom of Information Act, I was hoping you could help me with the following questions. 1. In the financial years 2022-3, 2023-4, and 2024-5, how many complaints has your local authority received, regarding: a) flooding in schools; b) fires in schools; c) RAAC in schools; d) asbestos in schools; e) collapsing school buildings; pest issues in schools?
Answer: A) Flooding:
2022 - 1
2023 - 0
2024 - 2
2025 – 1
b) fires in schools; c) RAAC in schools; d) asbestos in schools; e) collapsing school buildings; pest issues in schools 0 complaints across all years.
2. In the financial years 2022-3, 2023-4, and 2024-5, how many complaints has your local authority resolved, regarding: a) flooding in schools; b) fires in schools; c) RAAC in schools; d) asbestos in schools; e) collapsing school buildings; pest issues in schools?
Answer: A) Flooding
2022 - 1
2023 - 0
2024 - 0
2025 - 0
b) fires in schools; c) RAAC in schools; d) asbestos in schools; e) collapsing school buildings; pest issues in schools not applicable.
3. In the financial years 2022-3, 2023-4, and 2024-5, how many complaints has your local authority received, regarding: a) flooding in nurseries; b) fires in nurseries; c) RAAC in nurseries; d) asbestos in nurseries; e) collapsing nursery buildings; pest issues in nurseries?
Answer: This information will be same as the above (Question 1). Nurseries that Herefordshire Council is responsible for are all attached to primary schools, so the school would complain on the nurseries behalf.
4. In the financial years 2022-3, 2023-4, and 2024-5, how many complaints has your local authority resolved, regarding: a) flooding in nurseries; b) fires in nurseries; c) RAAC in nurseries; d) asbestos in nurseries; e) collapsing nursery buildings; pest issues in nurseries?
Answer: This information will be the same as above (Question 2) as the nurseries we are responsible for are attached to primary schools
Documents
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