FOI release

Council tax liability orders / Software

Case reference FOI2026/00859

Received 8 April 2026

Published 30 April 2026

Request

Request under the Freedom of Information Act 2000 Please provide the following recorded information regarding council tax liability orders:


1. Do Herefordshire Council use any computer software systems to generate or process liability orders?


2. If yes, please state:
a) The name of the software provider
b) The name and version of the software currently in use


3. Is this same software system used by other local authorities (to your knowledge)?


4. Is the system used by the Council directly linked or integrated with any court systems (including HMCTS) for the transmission or receipt of liability order data?


5. Following the granting of a liability order, does the Council have the ability to amend or alter the amount recorded as payable? * If so, please provide any recorded policy or procedure governing this.


6. When the Council provides a copy of a liability order to a taxpayer, is this:
a) A copy of the order held by the court, or
b) A document generated by the Council’s internal system?


7. Does the Council consider the liability order document it provides to taxpayers to be a court-issued document?

If any information is withheld, please specify the exemption relied upon. I look forward to your response within 20 working days.

Response

Request under the Freedom of Information Act 2000

Please provide the following recorded information regarding council tax liability orders:


1. Do Herefordshire Council use any computer software systems to generate or process liability orders?


A: No – liability orders are issued by the Court

2. If yes, please state:
a) The name of the software provider
b) The name and version of the software currently in use


A: N/A

3. Is this same software system used by other local authorities (to your knowledge)?


A: N/A

4. Is the system used by the Council directly linked or integrated with any court systems (including HMCTS) for the transmission or receipt of liability order data?


A: N/A

5. Following the granting of a liability order, does the Council have the ability to amend or alter the amount recorded as payable?

* If so, please provide any recorded policy or procedure governing this.


A: No

6. When the Council provides a copy of a liability order to a taxpayer, is this:
a) A copy of the order held by the court, or
b) A document generated by the Council’s internal system?


A: There is no copy liability order – it is pronounced in Court and endorsed on a list.

7. Does the Council consider the liability order document it provides to taxpayers to be a court-issued document?

A: No

Documents

There are no documents for this release.

This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.

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