Mould complaints in council-run residential care
Case reference FOI2023/00210
Published 18 April 2023
Request
This is a request for information under the Freedom of Information Act 2001.
1. Between 14 June 2017 and 14 November 2022, how many complaints has the council received from council-run residential adult care homes relating to mould and/or damp? By adults, I mean people aged over-18 but who are not classified as "older people".
2. Between 14 June 2017 and 14 November 2022, how many complaints has the council received from council-run residential children's care homes relating to mould and/or damp?
3. Between 14 June 2017 and 14 November 2022, how many complaints has the council received from council-run residential care homes for older people relating to mould and/or damp?
4. What action was taken in response to each of the complaints? I would like to receive the information electronically, preferably in the Excel Spreadsheet attached if at all possible.
Response
This is a request for information under the Freedom of Information Act 2001.
1. Between 14 June 2017 and 14 November 2022, how many complaints has the council received from council-run residential adult care homes relating to mould and/or damp? By adults, I mean people aged over-18 but who are not classified as "older people".
2. Between 14 June 2017 and 14 November 2022, how many complaints has the council received from council-run residential children's care homes relating to mould and/or damp?
3. Between 14 June 2017 and 14 November 2022, how many complaints has the council received from council-run residential care homes for older people relating to mould and/or damp?
4. What action was taken in response to each of the complaints? I would like to receive the information electronically, preferably in the Excel Spreadsheet attached if at all possible.
Please see the attached spreadsheet.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.