Mobile phones contract - mobile voice and data
Case reference FOI2024/00720
Published 10 May 2024
Request
I want to make a Freedom of Information request, could you please send me the following information with regards to the organisation's Mobile Phones contract.
If there is more than one provider, please split all the information including the annual average spend, number of connections, duration, contract dates and internal contact details.
1. Network Provider(s) - Please provide me with the network provider name e.g., EE, Telefonica, Vodafone, Three
2. Annual Average Spend for each Network Provider - If this is a new contract, can you please provide the estimated annual spend.
3. Number of Connections - Number of connections for each network provider. (Number of voices only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.
4. Duration of the contract - please state if the contract also includes contract extensions for each provider.
5. Contract Start Date - please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement (if there are multiple start dates, could you please provide me with the earliest date for each provider).
6. Contract Expiry Date - please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date. I require the contract dates of the signed agreement. If the contract is rolling, please state.
7. Contract Review Date - Please can you provide me with a date when the organisation plans to review this contract.
8. The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided, please send me their actual job title.
9. If the mobile phone contract is provided by a managed contract, please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.
Please can you provide me with the latest information - If the organisations are currently out to tender, please can you also state the approx. date of the award along with the information above.
Also, if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation's plans going forward with regards to mobiles and the contract status?
If this contract was awarded within the past three months, can you please provide me with a shortlist of suppliers that bid on the contract?
Response
I want to make a Freedom of Information request, could you please send me the following information with regards to the organisation's Mobile Phones contract.
If there is more than one provider, please split all the information including the annual average spend, number of connections, duration, contract dates and internal contact details.
1. Network Provider(s) - Please provide me with the network provider name e.g., EE, Telefonica, Vodafone, Three
A) The Service Area have confirmed we have 1 network provider; Virgin Media - O2.
2. Annual Average Spend for each Network Provider - If this is a new contract, can you please provide the estimated annual spend.
A) £20,963
3. Number of Connections - Number of connections for each network provider. (Number of voices only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.
A) Voice and Data Devices - 1,462
Number of connections included within Data bundle - 1,609
The Service Area have advised there are a few different ways and packages associated with mobile phone contracts. The contract the Council have is for voice and data and data only, however all data is incorporated into an overarching data bundle which everybody uses.
The figures provided are accurate and in accordance with the contract the Council has with Virgin Media - O2, i.e. you can either have a voice and data package or a data only package (which is the data bundle).
4. Duration of the contract - please state if the contract also includes contract extensions for each provider.
A) 3 years
5. Contract Start Date - please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement (if there are multiple start dates, could you please provide me with the earliest date for each provider).
A) 23 August 2023
6. Contract Expiry Date - please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date. I require the contract dates of the signed agreement. If the contract is rolling, please state.
A) 22 August 2026
7. Contract Review Date - Please can you provide me with a date when the organisation plans to review this contract.
A) 22 August 2025
8. The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided, please send me their actual job title.
A) Any enquiries regarding this contract can be sent to the contracts team at ICTContracts@hoopleltd.co.uk
9. If the mobile phone contract is provided by a managed contract, please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.
A) N/A
Please can you provide me with the latest information - If the organisations are currently out to tender, please can you also state the approx. date of the award along with the information above.
A) N/A
Also, if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation's plans going forward with regards to mobiles and the contract status?
A) N/A
If this contract was awarded within the past three months, can you please provide me with a shortlist of suppliers that bid on the contract?
A) N/A
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.