Trading Standards Investigations into Estate Agency businesses
Case reference FOI2025/02248
Received 13 November 2025
Published 8 December 2025
Request
Would you please supply the following information under the Freedom of Information Act.
1. The number of estate agency company details who had been expelled by either property redress scheme, that were passed to you by NTSELAT for checks to be carried out to ensure they were not continuing to trade after expulsion, in the past 6 years.
2. The number of trading standards investigations carried out in relation to estate agency businesses (over and above point 1 above) in the past 6 years.
With the data please expand using the following criteria for the above: What was the exact nature of those investigations and any outcome on a case-by-case basis and who were the alleged offending agents involved in those cases please use the following format taking note of the example below. Example 1 Date: xx/xxxx Company: ABC Agents Expelled agent investigation: Yes/No (Please indicate which is relevant) Offence/s: Breach of section xx of xxxx Act /Reg xxxx Nature of Offence: Misleading action/Omission/Money Laundering/Failure to Register for Redress Scheme: Action Taken: Warning Issued/Court Proceedings Taken (Outcome)/ Referred to Police/SFO/CMA/ Or Relevant comment The information can be provided in either Microsoft Word or Excel format.
Response
1. The number of estate agency company details who had been expelled by either property redress scheme, that were passed to you by NTSELAT for checks to be carried out to ensure they were not continuing to trade after expulsion, in the past 6 years.
A: 0
2. The number of trading standards investigations carried out in relation to estate agency businesses (over and above point 1 above) in the past 6 years.
A: 0
Documents
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