Technology Enabled Care Services
Case reference FOI2026/00197
Received 27 January 2026
Published 20 February 2026
Request
Demand for Technology Enabled Care (TEC, Assistive Technology) across the UK:
Under the Freedom of Information Act 2000/2002, I would like to request the following information relating to the usage of each of these types of service in your Local Authority.
a) How is funding and contracting for TEC structured in your Local Authority – which body leads on contracting and what proportion of funding is supplied by the local Integrated Care Board vs from your own budgets?
b) What is the total budget allocated for TEC services for the current financial year, and what is the planned budget for the next financial year - if this is not known, can you provide a percentage estimate of whether it will be higher, lower, or unchanged compared with the current budget?
c) What was the total expenditure (£) on TEC in your Local Authority for each of the last three financial years?
d) What proportion of expenditure was on outsourced (i.e. independent sector) service providers for each of the last three financial years?
e) Which independent providers did you use for TEC services in the last financial year, and what value of total spending was with each provider? For example, Tunstall, Millbrook Healthcare/Livity Life, Access.
f) Is your local TEC service shared with other local authorities? If so, please provide a list of these authorities.
g) When was the service last tendered, and to when is the current contract expected to run until?
Response
Demand for Technology Enabled Care (TEC, Assistive Technology) across the UK:
Under the Freedom of Information Act 2000/2002, I would like to request the following information relating to the usage of each of these types of service in your Local Authority.
a) How is funding and contracting for TEC structured in your Local Authority – which body leads on contracting and what proportion of funding is supplied by the local Integrated Care Board vs from your own budgets?
Answer: The Service Area have advised the Technology Enabled Care Service (TECS) is a joint service with NHS Herefordshire and Worcestershire Integrated Care Board (ICB), with Herefordshire Council acting as the lead commissioner. The funding split is 56% ICB and 44% council.
b) What is the total budget allocated for TEC services for the current financial year, and what is the planned budget for the next financial year - if this is not known, can you provide a percentage estimate of whether it will be higher, lower, or unchanged compared with the current budget?
Answer: The Service Area have advised the TECS budget for 2025 / 2026 is £565,000 per year. We are unable to confirm the budget for the next financial year at this time, but it is not envisaged to be higher.
c) What was the total expenditure (£) on TEC in your Local Authority for each of the last three financial years?
Answer: Please see the table below:
|
2022/23 |
£366,856.38 |
|
2023/24 |
£545,388.53 |
|
2024/25 |
£560,709.82 |
d) What proportion of expenditure was on outsourced (i.e. independent sector) service providers for each of the last three financial years?
Answer: 100%
e) Which independent providers did you use for TEC services in the last financial year, and what value of total spending was with each provider? For example, Tunstall, Millbrook Healthcare/Livity Life, Access.
Answer: NRS Healthcare (equipment) = £501,657.02
Progress Lifeline (ARC monitoring) = £59,052.80
f) Is your local TEC service shared with other local authorities? If so, please provide a list of these authorities.
Answer: No.
g) When was the service last tendered, and to when is the current contract expected to run until?
Answer: The Service Area have advised the service last changed on 1st August 2025 and the current contract is due to end on 31st March 2027.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.