CCTV maintenance and support contract
Case reference FOI2023/01495
Published 20 September 2023
Request
The information I require is to do with the organisation's CCTV maintenance and support contract.
Please can you send me the information stated below:
1. Supplier of the contract for CCTV maintenance and support.
2. How much the Organisation spend annually with the supplier? (if multiple suppliers please list the annual spend for each)
3. What is the expiry date of this contract?
4. What is the duration of the contract?
5. What is the review date of this contract? If possible the likely outcome of this review?
6. The primary brand of the CCTV equipment. I don't require the model just the brand. If there is various brands could you please list?
7. What is the total number of cameras in use/under this contract?
8. The description of the services provided under this contract. Please state if this contract includes more than just CCTV services.
9. Contact details of the employee responsible for the contract between the supplier and the organisation. Can you please provide me with their full contact details
If there is no CCTV maintenance contract in place
1. What is the brand of CCTV cameras in use? if there is variety could you please send me a list? I do not need the serial number or model just the brand.
2. How much is the average annual spend on the in-house maintenance?
3. How many cameras are in use?
4. Is there a plan to review this at any point, if so what would the date be?
5. Who is in charge of overseeing the in-house maintenance?
If there is no maintenance contract or in-house maintenance in place, is there a ad-hoc agreement?
If yes,
1. Who is the supplier? Is this varies could you please list?
2. What is the brand of CCTV cameras in use? if there is variety could you please send me a list? I do not need the serial number or model just the brand.
3. How many cameras are in use?
4. How much is the average annual spend on the ad-hoc agreement?
5. What is the date it is to be reviewed?
Response
The information I require is to do with the organisation's CCTV maintenance and support contract.
Please can you send me the information stated below:
1. Supplier of the contract for CCTV maintenance and support.
Public CCTV
OpenView Security Solutions Ltd
Council Building CCTV
Sentinel Security
2. How much the Organisation spend annually with the supplier? (if multiple suppliers please list the annual spend for each)
Public CCTV
£29,183.12
Council Building CCTV
£1,508.01 plus reactive works if and when required
3. What is the expiry date of this contract?
Public CCTV
31/03/2026
Council Building CCTV
30/09/2024
4. What is the duration of the contract?
Public CCTV
3 years with 2 extension if required
Council Building CCTV
2 years
5. What is the review date of this contract? If possible the likely outcome of this review?
Public CCTV
Reviewed quarterly
Council Building CCTV
April 2024
6. The primary brand of the CCTV equipment. I don't require the model just the brand. If there is various brands could you please list?
Public CCTV
HIK
Council Building CCTV
Dahua
FVS
BS
7. What is the total number of cameras in use/under this contract?
Public CCTV
179
Council Building CCTV
157
8. The description of the services provided under this contract. Please state if this contract includes more than just CCTV services.
Public CCTV
CCTV maintenance and preventative visits
Council Building CCTV
Supply and maintenance of CCTV equipment with additional services including alarms and door control locks.
9. Contact details of the employee responsible for the contract between the supplier and the organisation. Can you please provide me with their full contact details
Public CCTV
Debbie Turner Economy and Environment Directorate
CCTV Compliance Manager Shirehall
Tel 01432 261713 St Peters Square
Mobile 07792 880008 Hereford
Email debbie.turner@herefordshire.gov.uk HR1 2HX
Council Building CCTV
For any enquiries regarding this contract you can contact a member of the contracts team at ictcontracts@hoopleltd.co.uk
If you are a company intending to use the names and contact details of council officers provided in this response for direct marketing, you must be registered with the Information Commissioner to process personal data for this purpose. You must also check that the individual (whom you wish to contact for direct marketing purposes) is not registered with one of the preference services to prevent direct marketing. If they are you must adhere to this preference. You must also ensure you comply with the Privacy Electronic Communications Regulations (PECR). For more information see www.ico.org.uk
For the avoidance of doubt, the provision of individual names and contact details under the Freedom of Information Act 2000 does not give consent to receive direct marketing via any media and expressly does not constitute a 'soft opt-in' under PECR.
If there is no CCTV maintenance contract in place - N/A
1. What is the brand of CCTV cameras in use? if there is variety could you please send me a list? I do not need the serial number or model just the brand.
2. How much is the average annual spend on the in-house maintenance?
3. How many cameras are in use?
4. Is there a plan to review this at any point, if so what would the date be?
5. Who is in charge of overseeing the in-house maintenance?
If there is no maintenance contract or in-house maintenance in place, is there a ad-hoc agreement?
If yes,
1. Who is the supplier? Is this varies could you please list?
2. What is the brand of CCTV cameras in use? if there is variety could you please send me a list? I do not need the serial number or model just the brand.
3. How many cameras are in use?
4. How much is the average annual spend on the ad-hoc agreement?
5. What is the date it is to be reviewed?
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.