I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the Highways Term Maintenance Contract below: Herefordshire Council - New Public Realm Services Contract Market Engagement Event
1. What criteria do you use to measure social value on your highways maintenance contract?
2. Do you have any partnerships or collaborations with specific social enterprises or local organisations related to highways?
3. Provide a breakdown of the number and type/category of highways defects responded to for each of the last three years
4. What are the categories and the required response times to highways defects and what is the average time taken for your highways contractor to respond to these defects over the past 3 years?
5. What is the current scope of the highways term maintenance contract, and are there any planned changes for the future re-procurement?
6. Who owns the winter fleet and how is this fleet currently fuelled? EV, HVO, other. When was the current fleet purchased and when is it due for replacement?
7. Please can you confirm which local subcontractors support your term maintenance contract?
8. What are the current performance levels of the highways term maintenance contractor? Please provide KPI performance for the last 3 years.
9. Provide a breakdown of highways spend for each of the last 3 years, split between each area of scope provided by the contract.
10. Do you have a baseline carbon footprint across scopes 1, 2, & 3? If so, please provide it.
11. Do you have a costed plan and a timeline to decarbonise your highways service? If so, please provide it.
12. How do you monitor and measure customer (Public) satisfaction?
13. Please share your Future Highways Research Group (FHRG) value for money report?