Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

If you can't find the information you're looking for, you can make a new FOI request.

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3,232 disclosures

  1. Facilities Management contract information

    You may have received the same request in the past and this information sent has now expired and I require an update as soon as possible for the following. I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management specifically around the services below:

    1. Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.

    2. Lift service and maintenance – Service contract for lift service and maintenance.

    3. Food – Service contract that is focused around catering services.

    4. General waste services contracts – The organisation’s primary general waste service contract.

    5. Laundry services - where clothes and linen can be washed and ironed. Questions:

    1. Contract profile questionnaire for each type of contract:

    2. Supplier/Provider of the services

    3. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

    4. A description of the services provided under this contract please includes information if other services are included under the same contract.

    5. The number of sites the contract covers

    6. [ONLY FOR LIFT CONTRACT] The Brand name of the type of lifts used by the organisation

    7. The start date of the contract

    8. The end date of the contract

    9. The duration of the contract, please include information on any extensions period.

    10. Who within the organisation is responsible for each of these contracts? Name, job title, contact number and email address.

    Published: 16 August 2024

  2. Information on blocked gullies (road drains)

    Can I please request, in the form of a spreadsheet such as Excel or CSV file, information on blocked gullies (road drains) in your local area. I would like the following information for the calendar years 2013 to 2024 (up to 1 August):

    1. The annual number of blocked road drains reported to the council

    2. The annual number of blocked road drains unblocked by the council (or third party contractor) The information should relate only to drains maintained/managed by the council and be based on all reports - from the public and from council.

    Published: 15 August 2024

  3. Data Protection Officer Healthwatch Herefordshire

    I am making a Freedom of Information request for copies of the registration documents sent to ICO and all other data relating to Herefordshire Council being registered as the Data Protection Officer for Herefordshire Healthwatch.

    Published: 15 August 2024

  4. Tree removals and removal requests for insurance or building damage reasons

    I would like to understand more about how this issue affects your local authority and the trees you are responsible for (i.e, you are responsible for maintaining, or are on your land, owned by you, etc).

     

    In particular, I would like to know, over the past 10 years:

     

    - The locations of trees removed by your authority due to property or infrastructure damage, ideally accompanied by their species and the date of removal where possible (locations via GIS data, What3Words, OS coordinates, or addresses as you find easiest)

    - How many of/which of these trees were removed due to claims or requests from insurance companies

    - How much the council paid to remove each tree (if this can be attributed per removal, or how much the council spent on tree removal each financial year if not)

     

    - How much the council paid out in insurance claims for tree damage to properties (individual claim values preferred, but an aggregate value may be acceptable if the council considers the individual values to be exempt from disclosure)

     

    - The number of trees where removal has been requested, but was either refused, an alternative solution found, or the situation is still ongoing; any breakdown that can be provided (similar to above, e.g, species and location) would be appreciated

     

    Published: 12 August 2024

  5. Annual compliance for ITHC, PCI DSS and general data security

    I am requesting the following information:

     

    1.1)        When did you conduct your last IT Health Check?

    1.2)        When is your next IT Health Check due?

     

    1.3)        Do you conduct other cybersecurity penetration testing?

    1.4)        Are you in a contract for your IT Health Check / other testing? If so, when will this be up for renewal?

     

    1.5) Who is the contact person at the Council for the annual IT Health Check?

    2.1) When is the next date to renew compliance validation for PCI DSS?

    2.2) Will the Council be requiring consultancy to ensure they adhere to the new PCI DSS 4.0?

    2.3) Who is the contact person at the Council looking after PCI DSS compliance?

    3.1) Do the Council adhere to other data security standards, such as Cyber Essentials Basic, Cyber Essentials Plus, ISO27001?

     

     

    3.2) If no, do the Council plan on achieving any of these accreditations?

     

    4.1) Does the Council currently utilise an in-house or outsourced Security Operations Centre for solutions such as EDR, MDR, or XDR?

     

    4.2) Do the Council have Windows Defender for EDR. If so, is this managed in-house or externally?

    5) What are the contact details for the Data Protection Officer?

    Published: 12 August 2024

  6. Number of taxi driver licences since 01/08/2022

    Since the 1st of august 2022:

     

    1) The number of new and renewed taxi (Hackney Carriage) driver licenses you have granted.

     

    2) The number of new and renewed Private Hire Vehicle (PHV) driver licenses you have granted.

     

    3) The number of taxi licences granted to drivers with criminal convictions.

     

    4) The number of PHV licenses granted to drivers with criminal convictions.

     

    5) In the cases of those with convictions in relation to Question 3 and Question 4:

     

    i. The nature and date of conviction.

     

    ii. Whether said driver’s conviction was known at the time of the licence being approved.

     

    iii. In each case, the current licence status of the driver.

     

    6) The criteria/policy that is applied when deciding on an application from a driver with a current/spent conviction.

     

    7) How many times have you checked the national database on driver revocations/refusals?

     

    8) How many have had licenses removed due to that?

    Published: 12 August 2024

  7. Homelessness placements with private landlords

    Please advise:

    1. How many homeless households you placed in accommodation outside your LA area in the financial year 2023/24.

    Please provide a breakdown of which local authority areas they were placed.

    Please also advise how many were with private landlords, in hostels or in hotels.

    2. How many homeless households you placed in accommodation outside your LA area in the financial year 2023/24, where incentive payments were paid upfront to private landlords to accept them.

    Please advise the total spending (if any) in this respect.

    3. How many homeless households you placed in accommodation inside your LA area in the financial year 2023/24.

    Please also advise how many were with private landlords, in hostels or in hotels.

    4. How many complaints against private landlords within your LA area you received in the financial year 2023/24 for failing to maintain required minimum standards.

    How many inspections you carried out as a result.

    And how many improvement notices you issued - whether as a result of these complaints or proactively.

    5. How many complaints against private landlords within your LA area you received in the financial year 2023/24 for failing to maintain required minimum standards.

    How many inspections you carried out as a result.

    And how many improvement notices you issued - whether as a result of these complaints or proactively - were for properties that the Council had placed tenants in.

    Published: 9 August 2024

  8. Section 106 affordable housing

    Please advise:

    1. How many "affordable homes" that have been built in your area, under Section 106 agreements with property developers, are currently empty because a registered provider has not agreed to buy them?

    2. How many homes that were due to be built in your area, under Section 106 agreements with property developers, have seen planned construction cancelled as a registered provider has not agreed to buy them? Please provide figures for both "affordable housing" and "market housing."

    Published: 9 August 2024

  9. Software suppliers for Education, Children’s, and Adults

    I would be grateful if you could please provide the following information:

     

    1.      The software suppliers your Local Authority uses for:

     

    •       Education management, including but not limited to Admissions, Early Years, Home to School Transport, Free School Meals, Children in Employment, Children in Entertainment, Children’s Missing Education, SEND, NEET, Youth Offending, Children’s Centre Management

     

    •       Children’s social care case management

     

    •       Children’s social care finance

     

    •       Adults social care case management

     

    •       Adults social care finance

     

    2.      The amount paid to these suppliers annually for licensing, support and maintenance and cloud hosting (if applicable)

     

    3.      The contract term, renewal dates and optional extension periods – if your contract is an annual rolling renewal then please state this.

     

    4.      The notice period you are required to give for each.

     

    5.      The contract manager responsible for market engagement when the contracts end.

     

     

    Published: 9 August 2024

  10. Biodiversity net gain

    Please may I make a Freedom of Information request relating to biodiversity net gain. An email response is preferred. My request is to answer the following questions:

    1. Are you bringing forward your own habitat bank for the purposes of offering offsite biodiversity units?

    2. If so, at what stage of development is it?

    3. Have you decided methodology for pricing units yet?

    4. If the answer to Q3 is yes, what is it and is it expected to cover the long-term cost of habitat delivery?

    5. Please supply a full, redacted or template version of any s106 agreement for such an LPA habitat bank, if it is exists.

    6. Please supply copies of all completed section 106 agreements for other habitat banks in your LPA area.

    7. What is the total value of biodiversity offsetting contributions paid to the authority over the previous two years?

    8. Of the total value given in Q7, how much has been deployed into habitat creation, enhancement and management and how much remains unspent?

    Published: 9 August 2024