I am writing to request information under the Freedom of Information Act 2000. The purpose of this request is to gather data on complaints received by your council regarding public toilets.
Specifically, I am seeking information on the following:
-The total number of complaints received by the council about public toilets for each of the past five years (from 2020 to 2024).
-A breakdown of these complaints by category, indicating the nature of the complaint (e.g., cleanliness, maintenance issues, safety concerns, accessibility, etc.).
-Identification of the public toilet facilities (E.g. name and location) that have received the highest number of complaints within this period.
-Any actions or measures taken by the council in response to these complaints.
-How often each public toilet is cleaned.