Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

If you can't find the information you're looking for, you can make a new FOI request.

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1,821 disclosures

  1. 1. In respect of non-domestic properties only, how many tenant-reported breaches of the MEES Regulations did the LA receive in the following periods:

    a. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022

    b. 01.04.2022 to 31.03.2023

    c. Since 01.04.2023

    2. In respect of non-domestic properties only, how many compliance notices in total have the LA issued during the following periods:

    a. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022

    b. 01.04.2022 to 31.03.2023

    c. Since 01.04.2023

    3. In respect of non-domestic properties only, how many penalty notices in total have the LA issued during the following periods:

    a. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022

    b. 01.04.2022 to 31.03.2023

    c. Since 01.04.2023

    4. In respect of non-domestic properties only, what is the total monetary value of the MEES-related penalty notices issued during the following periods:

    a. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022

    b. 01.04.2022 to 31.03.2023

    c. Since 01.04.2023

    5. In respect of non-domestic properties only, how many publication penalties have been issued by the LA during the following periods:

    a. 01.04.2018 (when the MEES Regulations came into effect) to 31.03.2022

    b. 01.04.2022 to 31.03.2023

    c. Since 01.04.2023

    6. In respect of non-domestic properties only, how does the LA identify properties that are not compliant with the MEES Regulation?

    7. Does the LA have one or more individuals with specific responsibility for the compliance of non-domestic properties with the MEES Regulations? If so, which team, function or department are they part of?

    Published: 19 June 2023

  2. These questions specifically pertain to your local welfare assistance/provision (LWA) scheme.

    By LWA scheme, we mean a discretionary service which:

    • provides grants to your residents when facing a crisis (these grants may take the form of cash, vouchers or the item itself, e.g. a cooker);

    • has a claims process via which a member of the public can apply for support, that is, they are not targeted at specific cohorts.

    Please do not include information about the Household Support Fund (HSF) unless you used HSF funds for your local welfare assistance scheme.

    All questions are specifically referring to support provided via the LWA scheme which is set out on https://www.herefordshire.gov.uk/family-support/support-emergency-welfare-support/3 and we require information from the period 1st April 2022 - 31st March 2023.

    1. What was the total spend on your scheme in 2022/23?

    2. How many applications did you receive to this scheme in 2022/23?

    3. How many applications were successful in 2022/23?

    4. How much was spent on the provision of furniture, white goods and furnishings (including flooring and window coverings) in 2022/23? This includes cash, vouchers and the provision of the item itself.

    (a) What percentage was:

    • Cash

    • Vouchers

    • Provision of the item itself

    5. Please tick (or otherwise indicate) which furniture/appliance types you provide and tell us whether these are new or preloved (e.g. Y/N, New/Preloved):

    • Cooker

    • Fridge

    • Freezer

    • Fridge Freezer

    • Washing Machine

    • Sofa

    • Bed

    • Wardrobe

    • Chest of Drawers

    • Table and Chairs

    • Flooring (Carpets or Lino)

    • Window coverings (curtains or blinds)

    6. Do you replace broken appliances or furniture items?

    7. Can social housing tenants apply to the fund for support provided they meet the general application criteria?

    8. What proportion of any furniture, appliances and furnishing spend went to social housing tenants?

    9. What percentage of your 2022/23 spend was funded by your core spending power (as opposed to additional Govt. funding provided via Section 31 grants, such as the Household Support Fund)

    a) If your scheme was not 100% core funded, how is the remaining budget funded?

    10. What is your budget for 2023/24?

    11. What percentage of your 2023/24 budget is funded by your core spending power?

    If this budget is not 100% core funded, how is the remaining budget funded?

    Published: 16 June 2023

  3. Re: ROEBUCK INN, BRIMFIELD, LUDLOW, SY8 4NE

    We wish to enquire as to whether or not this property has a Premises Licence and if so, whether this is subject to any conditions.

    Published: 16 June 2023

  4. Under the Freedom of Information Act, I would like to request the following information. These questions relate to new homes built by the council.

    1) In the 2022/23 financial year (1 April 2022 to 31 March 2023) how many new homes of any tenure did the council complete?

    1) a) Please can you provide a breakdown of those new build completions, by tenure (for example, how many were social rent, shared ownership, market sale, temporary accommodation, etc).

    2) If the council has a council-owned housing company, in the 2022/23 financial year (1 April 2022 to 31 March 2023) how many new homes of any tenure did the company complete?

    2) a) Please can you provide a breakdown of those completions, by tenure (for example, how many were social rent, shared ownership, market sale, temporary accommodation, etc).

    3) How many homes does the council expect to build in the next five years (i.e. from April 2023-March 2028)

    4) If the council has a council-owned housing company, how many homes does it expect to build in the next five years (April 2023-March 2028)

    Published: 15 June 2023

  5. For the avoidance of doubt 'the Authority' means the local authority to whom this request is addressed.

    Where the information requested is for numbers of claims, orders, notices and etc. this should include claims and etc. against both named defendants and persons unknown/all occupants.

    Where a single claim or etc. is against multiple defendants it should be counted as one.

    Please provide:

    1. The number of directions to leave under section 77 of the Criminal Justice and Public Order Act 1994 given by the Authority to persons residing on land belonging to the Authority

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    2. The number of directions to leave under section 77 of the Criminal Justice and Public Order Act 1994 given by the Authority to persons residing on land not belonging to the Authority

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    3. The number of complaints made by the Authority to any magistrates' court seeking orders under section 78 of the Criminal Justice and Public Order Act 1994 regarding persons residing on land belonging to the Authority

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    4. The number of complaints made by the Authority to any magistrates' court seeking orders under section 78 of the Criminal Justice and Public Order Act 1994 regarding persons residing on land not belonging to the Authority a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    5. The number of orders under section 78 of the Criminal Justice and Public Order Act 1994 made by any magistrates' court on complaint of the Authority regarding persons residing on land belonging to the Authority

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    6. The number of orders under section 78 of the Criminal Justice and Public Order Act 1994 made by any magistrates' court on complaint of the Authority regarding persons residing on land not belonging to the Authority

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    7. The number of claims for possession brought by the Authority against occupants of unauthorised encampments on land owned by the Authority issued by the County Court or High Court

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    8. The number of interim orders for possession granted by County Court or High Court in favour of the Authority against occupants of unauthorised encampments on land owned by the Authority

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    9. The number of final orders for possession granted by County Court or High Court in favour of the Authority against occupants of unauthorised encampments on land owned by the Authority

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    10. The number of occasions on which the Authority used (or purported to use) common law rights to recover possession of land from occupants of unauthorised encampments

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    11. Copies of any policy or guidance adopted by the Authority regarding the management of unauthorised encampments in use

    a) between 1 January 2018 and 31 December 2018,

    b) between 1 January 2019 and 31 December 2019,

    c) between 1 January 2020 and 31 December 2020,

    d) between 1 January 2021 and 31 December 2021,

    e) between 1 January 2022 and 31 December 2022,

    f) between 1 January 2023 and 31 May 2023.

    Published: 15 June 2023

  6. I would like to know which Herefordshire ward councillors, if any, were in arrears with their Council Tax payments at the time of their election on 5 May 2023, and how much each were in arrears.

    Published: 14 June 2023

  7. Please may you provide me with:

    1. What are the council's plans and timelines for the deployment of chargers under LEVI funding?

    2. If there is no reply to the above what is your timeline to have something ready?

    3. Regarding the NEVIS data that has been provided to local authorities and councils.

    Can you provide the amount for;

    • Slow 7KW or less

    • 22KW

    • rapid chargers

    Are forecasted for your area from NEVIS for your council?

    4. Do you already have PFI's for your street furniture if so who they are with?

    5. Who is in charge of leading the electric vehicle charging projects under LEVI, their department and contact information?

    6. Does the authority allow drilling in lamp columns to accommodate the installation of electric vehicle charging points?

    7. What execution issues have been faced in implementing your current EV strategy, if any?

    8. Have you granted planning permission for large-scale development of housing estates if so who? Or are you looking at any with the possibility of granting, again if so who?

    Published: 14 June 2023

  8. 1. Could you please provide a breakdown of the number of looked after children who were placed in an unregistered children's home (not registered at the time of placement) by financial year: 2020/21 2021/22 2022/23

    2. Could you please provide a breakdown of the ages of children living in an unregistered children's homes (not registered with Ofsted at the time of placement) in the 2022/23 financial year: Under 5 Under 10 Under 16 Aged 16 and 17

    3. How much did your local authority spend on unregistered children's homes for looked after children in 2022/23?

    Published: 14 June 2023

  9. Please provide the following information:-

    Telephony
    1a. ISDN Lines?- Supplier, quantity (lines), contractual position.

    1b. PSTN Lines - Supplier, quantity (lines), contractual position.

    1c. SIP Channels - Supplier, quantity (channels), contractual position.

    1d. PBX (phone system) Make & Model (eg Avaya, Cisco, Mitel), contractual position.

    1e. Who maintains your PBX (phone system) 1f. Do you have inbound non-geo phone numbers (eg 0845, 0330). Supplier, quantity (phone numbers), contractual position.

    1f. Do you use Unified Communications or Collaboration tools , if so which ones? Supplier, quantity (users), contractual position.


    Contact Centre
    2a. Please confirm the manufacturer of your contact centre system(s) that are currently in place?

    2c. When is your contract renewal date?

    2d. Who maintains your contact centre system(s)? 2g. How many contact centre agents do you have?

    2i. Do you use a CRM in the contact centre? What platform is used?

    2j. Do you use a knowledge base/knowledge management platform? What platform is used?


    Microsoft Telephony
    3a. Are you considering or on interested in Microsoft Telephony (eg Calling Plans, Direct Routing, Operator connect).

    3b. Do you use Microsoft Telephony (eg Calling Plans, Direct Routing, Operator connect). Quantity (users), contract expiry.

    3c. What Microsoft Office Licencing do you have eg E3, E5. Supplier, quantity (phone numbers), contractual position.

    Connectivity and Network Services
    4a. Who provides your WAN and internet connectivity and the annual spend on each.

    4b. Have you , or do you plan to deploy SD Wan services.

    4c. Please confirm who provides your LAN, WIFI. Manufacturer, supplier, and maintainer.

    Published: 14 June 2023

  10. Q1) Please provide your 2023 to 2024 weekly base fee rates for the following care types along with a copy of your fee uplift letter sent to care providers at the time the uplift was applied:

    1. Nursing (Excl. FNC)

    2. Nursing with Dementia (Excl. FNC)

    3. Residential (without nursing)

    4. Residential (without nursing) with Dementia

    Note: If you do not operate a base fee, please provide the fee schedule you use (i.e. a banding or range of fees). If no fee schedule is used, please provide the average fee proposed during this period for each care type. Where you have not yet reported a 2023-2024 fee uplift, please outline your timeline and process for doing so.

    Q2) Please provide your average weekly fee rate (being the average weekly fee paid during the period 1st April 2022 to March 31st 2023 ) for the following care types:

    1. Nursing (Excl. FNC)

    2. Nursing with Dementia (Excl. FNC)

    3. Residential (without nursing)

    4. Residential (without nursing) with Dementia

    Note: if you are unable to split Dementia from care without Dementia, please provide a blended Residential and a blended Nursing rate. This calculation should be the same as the MSIF report submitted in May 2023.

    Q3) Please provide your provisional average weekly fee rate (calculated consistently with the rate in the question above) for the period 2023-2024 for the following care types:

    1. Nursing (Excl. FNC)

    2. Nursing with Dementia (Excl. FNC)

    3. Residential (without nursing)

    4. Residential (without nursing) with Dementia

    Note: if you are unable to split Dementia from care without Dementia, please provide a blended Residential and a blended Nursing rate. This calculation should be the same as the MSIF report submitted in May 2023.

    Q4) Please confirm if your authority requires or provisions for care providers to pay care staff a rate higher than the National Living Wage and outline the support on offer to do so.

    Q6) Based on your local authority calculation of the Fair Cost of Care submitted in March 2023 to the DHSC, please confirm the rates your authority deems applicable for the period 2023 to 2024 for:

    1. Nursing (Excl. FNC)

    2. Nursing Enhanced (Excl. FNC)

    3. Residential (without nursing)

    4. Residential Enhanced with Dementia

    Q7) Please share a copy of the Market Sustainability Improvement Fund Initial Metric Reporting Template (May 2023) submitted to the DHSC as stated in the following guidance: https://www.gov.uk/government/publications/market-sustainability-and-improvement-fund-2023-to-2024#full-publication-update-history

    Q8) For the period 1st April 2022 to 31st March 2023, please provide the number of individual residents, where their contracts for the provision of Older Person Services for both residential care and nursing care were either terminated by the care provider, handed back by the care provider, or were renegotiated due to the threat or notice of termination/handing back was made by the care provider. You should provide the number of residents this applies to and the number of care providers.

    Published: 12 June 2023