Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

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2,714 disclosures

  1. Special Educational Needs HNPCA Grant 2025-26

    Please provide me with copies of the completed assurance data return template files that your council sent to the Department for Education under the conditions of the 2025-26 HNPCA grant. If possible, please provide a copy of the completed Excel template file (.xlsx) rather than a pdf file. Please also redact any commercial sensitive data.

    Published: 28 November 2025

  2. 2025 Noise Complaint Data

    Please could you supply your answer in the form of a simple Excel document where the first column gives the question number and the subsequent column(s) provides the answer(s) to the corresponding question and as indicated.

    1) Your name _________________________________________________

    2) Your email _________________________________________________

    3) For which local authority or shared service are you submitting data? * _________________________________________________

    4) Which region is your local authority in? ( ) South East ( ) South West ( ) Greater London ( ) East of England ( ) West Midlands ( ) East Midlands ( ) Yorkshire and the Humber ( ) North East ( ) North West ( ) Wales

    5) What is the total number of noise complaints your LA received during the period 1st October 2024 to 30th September 2025? * _________________________________________________

    6) Within the total number of noise complaints received can you clarify how many were/are: * 1. Resolved without further contact other than issue of standard notification, e.g. issue of standard letters, diary sheets or initial verbal advice. 2. Resolved through informal action e.g. telephone call letter(s), site meeting(s) etc. 3. Require formal action e.g. Abatement notice, Community Protection Warning, Closure Order, Planning intervention, Control of Pollution Act 1974 notice etc. 4. Ongoing complaints awaiting resolution. 5. Resolved following prosecution. 6. Duplicate/invalid complaints. Please answer to the best of your ability. If you do not record this information as individual codes on your database, please answer as ‘Information not recorded’.

    7) Please indicate the total number for each of the actions listed below during the period 1st October 2024 to 30th September 2025 * : Environmental Protection Act 1990 Abatement notice (for any noise related nuisance) Environmental Protection Act 1990 Prosecution for failure to comply with requirements of Section 80 abatement notice Environmental Protection Act 1990 Works in default e.g. seizure of equipment Anti-social Behaviour, Crime and Policing Act 2014 Community Protection Notice – Noise Control of Pollution Act 1974 Section 60/61 Notice – Construction Noise Control of Pollution Act 1974 Section 62 Notice - Loudspeakers in streets Clean Neighbourhoods & Environment Act 2005 Section 77 - Silencing of Intruder Alarms Licensing Act 2003 Formal review process associated with the Licence Condition Town & Country Planning Act 1990 – Advice provided, conditions sought, enforcement visit Noise Act 1996 – Any use

    8) Do you use the Noise App or any other kind of app-based technology as part of your service for service users to submit evidence? * Yes / No If so, how many different users were recorded in the period 1st October 2024 – 30th September 2025?

    9) Does your LA record a breakdown of noise complaints by noise source? * ( ) Yes ( ) No If yes, please provide by way of screenshots or other means your breakdown of noise complaints by noise source.

    10) If you were to receive a complaint about noise from an air source heat pump installed at a domestic premises, into which of the codes/categories existing within your database would the complaint fall? *

    11) How many noise complaints relating to the following potential sources of noise nuisance has your local authority received between 1st October 2024 and 30th September 2025? * • Wind turbine(s) • House alleged or proven to have been rented out as a short term let or a holiday let e.g. Air BNB • Air Source Heat Pump (ASHP) • Domestic battery storage • Short Term Operating Reserve (STOR) generators

    12) If applicable, how many noise complaints relating to air source heat pumps (ASHP) installed at domestic properties that were received between 1st October 2024 and 30th September 2025 has of today been found to be justified following investigation?

    13) What was/were the main cause or causes of the interference in justified complaints relating to air source heat pumps between 1st October 2024 and 30th September 2025?

    14) Does your current database provide the functionality to create new codes to reflect the introduction of newer sources of complaint like the above in Q11? * Yes / No

    15) If an officer was to be investigating a complaint about an Air Source Heat Pump, what guidance apart from the IoA/CIEH (2022) guidance would your officers refer to? * Please either specify “No other guidance” or identify other guidance.

    16) What is the total Full Time Equivalent (FTE) capacity allocated to working on noise and nuisance complaints at your Local Authority? * Full-Time Equivalent (FTE) = Total hours worked by Part-Time and Full-Time Employees ÷ Number of available Full-Time hours in year

    17) Please provide the hourly rates for the 2024/2025 financial year for all of the different grades of Officers who may be involved in a prosecution under any of the legislation listed in question 7. *

    18) Please can you supply an anonymised or template copy of the authorisation granted to officers who routinely deal with nuisances so that we can identify the breadth of scope of the legislation you utilise.

    19) What means do you use to try to prevent noise nuisance complaints or situations from escalating? Please tick all that apply or specify where not already listed: a) Involvement in Licensing Act 2003 process(es) to identify and design out problems b) Involvement in planning permission process(es) to identify and design out problems (Town & Country Planning Act) c) Use of either in-house or third-party mediation service(s) d) Other – please specify

    20) Do you operate a noise investigation service that operates out of normal office hours/overnight? * () Yes () No If yes, please share a hyperlink that describes the hours of operation and what the service entails.

    21) This year, we are hoping to gather case studies of successful interventions to give the final report more impact and to explain the great work being done by Environmental Health teams. Would you be happy for us to contact you with further questions about your prosecutions or project work in relation to noise? ( ) Yes ( ) No

    22) Is there anything else you would like to add to your submission? Thank you for your time.

    Published: 28 November 2025

  3. Social care services and policies and procedures

    Under the Freedom of Information Act 2000, I would like to request copies of the following: To deliver social care services in your region:

    * How many subcontractors do you have?

    * How long have each of these subcontractors been working with you?

    * What policies and procedures do you require each of your social care providers to hold?

    * How often do you require social care providers that work with you to update their policies and procedures?

    * UPDATE: q3 and 4 includes all social care providers including sub contractors

    Published: 28 November 2025

  4. Highway Obstructions

    1) Please supply the number of reported obstructions on unsealed highways and Rights of Way in the past three years broken down into

    A) wilful

    B) natural

    2) the number of Notices and prosecutions in this period under s137, s143, s154(1) or (3), etc

    3) the number that have been successful in getting the obstruction removed.

    4) the number where landowners have claimed ‘it is not a highway’. The following may assist with the reason for this request, but is not an FoI request:- It is known that a very large and increasing number of highways are wilfully obstructed in Powys, Herefordshire and Shropshire. Many are ‘copycat’. Farmers do talk to each other, one gets away with it, others try it on. Prosecution costs can be reclaimed from the obstructor. Just one prosecution can deter many others and be cost saving. Yet there are hundreds of obstructions left unattended in these three counties.

    CLARIFICATION: Enforcement Actions against obstructions only.

    Published: 28 November 2025

  5. Current site licenses for caravans within Herefordshire

    Please provide all parks/sites/ properties with current site licenses for caravans and or park home or touring caravans in the County.

    Also any that are older parks/land that have had caravans or mobile homes stationed on them previously.

    Published: 28 November 2025

  6. Hereford point estate

    Would you be possible to let me know if Bloor Homes discussed /offered Hereford council toadopt the open spaces in Hereford point estate,BEFORE they appoint the existing management company Trinity estate /Vantage Point, 23Mark Rd, Hemel Hempstead HP2 7DN

    Published: 28 November 2025

  7. Active Travel Strategies in Herefordshire

    As part of this research, I am gathering information about how active travel interventions are evaluated and measured in local areas. I have looked at the material available on your website and have not been able to find the information below. I would be very grateful if you could complete the following questions.

    1. Name of local authority

    2. Do you have an Active Travel Strategy? y/n If yes, please can you provide a copy of this (or link to the document)

    3. Has your Local Authority set targets to increase active travel? Yes /no If yes, what are the targets and timescales for Mode of travel Target Date Cycling Walking

    4 What is your local authority’s performance on Active Travel England’s Cycling and Walking Investment Strategy 2 targets?

    Measure 2018/19 performance 2023/24 2024/25

    Percentage of short journeys in towns and cities that are walked or cycled Walking activity, measured as the total number of walking stage per person per year

    Cycling activity, measured as the estimated total number of cycling stages made each year

    Percentage of children aged 5 to 10 who usually walk to school (Walking includes jogging, non-motorised scooters, prams, pushchairs, and toy bicycles.)

    5. Were any of these funding sources used to provide initiatives to increase active travel (including infrastructure and promotion) in 2023/24?

    a) Funding from Active Travel England y/n

    b) Mainstream Council budgets y/n

    c) Public Health grant (or budget) funding y/n

    d) Other /external sources (please specify)……………………………..

    Published: 28 November 2025

  8. Homelessness services and public private partnerships

    1. Please provide the following data relating to housing and homelessness:

    • The total number of households supported through homelessness services in most recent financial year

    o Year on year total and percentage change

    • Total expenditure on homelessness and associated services in most recent financial year

    o Year on year total and percentage change

    o As a percentage of total budget, expenditure on homelessness and associated services in most recent financial year

    • Total number of nights spent in temporary accommodation in most recent financial year

    o Year on year total and percentage change

    2. Furthermore, where recorded, please provide data on outcomes or success rates for the following types of intervention:

    • Temporary accommodation

    • Rapid rehousing

    • Supported housing schemes

    3. Please provide the details on the funding sources for these services (central government grants, local council tax, business rates, housing revenue account, rental income, capital receipts, private investment, charity/voluntary sector contributions, etc.), with approximate amounts or percentages.

    4. Please set out, as a percentage, the proportion of homelessness related spending in the most recent financial year associated with homelessness prevention.

    5. Please provide a list of active public private partnerships, joint ventures or similar arrangements through which the authority delivers housing or homelessness services. For each partnership please provide:

    i. Name of the private partner(s) (e.g. company or charity).

    ii. Date of commencement and duration of the contract or agreement.

    iii. Purpose and scope (e.g., management of temporary accommodation, development of affordable homes, regeneration project).

    iv. Funding structure – the proportion of budget provided by the authority versus the private partner

    Published: 27 November 2025

  9. Electric bikes

    Electric bikes Please provide the following information.

    1. Cost verses benefit appraisal

    2. Actual cost of buying the bikes and setting up the charging system (electric element)

    3. Cost of maintaining and managing the bikes

    4. Cost of creating and maintaining the parking areas for these bikes.

    5. Income generated by the bikes.

    6. What is the population of Herefordshire?

    7. How many people are registered to use the bikes.

    8. How many people actually use the bikes.

    Published: 27 November 2025

  10. Child safeguarding policies following the Child Safeguarding Review Panel in September 2022

    In September 2022 the Child Safeguarding Review Panel issued guidance asking that “all safeguarding partners review their current policies on bruising in non-mobile infants to check for consistency with the evidence base and national guidelines.”

    Can you respond to the following freedom of information request:

    1. Was their a review of your safeguarding policies after this guidance was published, when was it, and what did it conclude?

    2. Provide any papers that give information on the outcome of this review.

    3. Does your policy require a s47 investigation or strategy discussion in all cases?

    4. What changes were put in place to provide consistency with the evidence base and national guidelines.

    5. Were there changes to your definition of when a child is not independently mobile and how is that now defined – in particular are children who can roll defined as not independently mobile and are children classified as not independently mobile on the basis of age?

    Published: 26 November 2025