Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

If you can't find the information you're looking for, you can make a new FOI request.

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2,893 disclosures

  1. Complaints re neighbours' high hedges

    Under the Freedom of Information Act, I would like to request the following information:

    -Total number of complaints received regarding neighbours’ high hedges in the 2025 calendar year (Part 8 of the Anti-social Behaviour Act 2003)

    -Number of complaints received regarding neighbours’ high hedges that were rejected in the 2025 calendar year

    -Total amount charged to investigate high hedge complaints in the 2025 calendar year

    -Total number and total monetary value of fines issued in the 2025 calendar year due to a failure to act on a remedial notice issued to trim hedges

    -Total number of complaints received regarding neighbours’ high hedges in the 2024 calendar year

    -Number of complaints received regarding neighbours’ high hedges that were rejected in the 2024 calendar year

    -Total amount charged to investigate high hedge complaints in the 2024 calendar year

    -Total number and total monetary value of fines issued in the 2024 calendar year due to a failure to act on a remedial notice issued to trim hedges

    -Total number of complaints received regarding neighbours’ high hedges in the 2023 calendar year

    -Number of complaints received regarding neighbours’ high hedges that were rejected in the 2023 calendar year

    -Total amount charged to investigate high hedge complaints in the 2023 calendar year

    -Total number and total monetary value of fines issued in the 2023 calendar year due to a failure to act on a remedial notice issued to trim hedges

    Published: 2 April 2026

  2. Dry & Aluminium recycling

    I am writing to request information under the Freedom of Information Act 2000. I am seeking access to the following information:

    Do you currently operate a segregated or commingled kerbside collection service for dry recyclable materials?

    Do you have a policy or directive that specifies that all your kerbside-collected dry recycling materials should be recycled in the UK?

    a. Please specify if there are different policies for different materials.

    3. For aluminium specifically, Who sorts and recycles your aluminium for you?

    If outsourced, please specify the company or organsation? Is your aluminium recycled in the UK?

    How much annual income do you derive from the sale of recycled aluminium?

    Does this income subsidise, or make a substantial contribution to, the cost of your whole recycling programme?

    What would be the impact to your overall recycling programme if you lost your entire aluminium recycling income?

    Would you have to increase your Council Tax to compensate for such a loss?

    Are you a member of any local authority waste management partnership?

    If so, which one?

    Does it operate its own Materials Recovery Facility?

    Does it have a policy or directive to ensure that aluminium is recycled in the UK?

    I would prefer to receive this information electronically. As required by the Freedom of Information Act, I look forward to your response within 20 working days.

    Published: 2 April 2026

  3. Policy for informing corporate parents, staff of the death of a care leaver

    1. Please publish or provide links to the Herefordshire council Policy for informing corporate parents, parents, next of kin, staff of the death of a care leaver under 25 or a vulnerable adult?

    2. Is the policy fulfiled by the multi agency service hub? or an assigned staff member?

    3. Is a risk assessment made regarding those especially close to the deceased? Mental anguish and adverse reactions.

    4. Is there a duty for council staff to inform parents, corporate parents, staff of the death of a care leaver under 25 or a vulnerable adult? 5. If such a policy exists when was it first used?

    Published: 2 April 2026

  4. Pavement Parking

    Please supply the answers to the following questions in accordance with your duty under the FOI Act.

    1/ Does your council allow vehicles to park on pavements in some streets, using either specific marked bays or other signage – with drivers either expected to park all four wheels on the pavement, or straddling the kerb? (yes/no)

    2/ Does your council have plans to remove any of these permitted bays / areas or get rid of them altogether? (yes/no – please provide details if available)

    3/ How many TROs do you have that permit pavement parking?

    4/ Does your council have a complete ban on pavement parking? (yes/no)

    5/ If yes to Q4, are there any exceptions? (please detail)

    6/ Does your council have plans to ban pavement parking?

    7/ If yes to Q6, what is the timetable? Please supply your responses in spreadsheet (excel) format, if possible. If you encounter problems with this request, please contact me to offer advice or assistance, in line with your duty.

    Published: 1 April 2026

  5. School absence penalty notices2024 - 2025

    I am writing to request information under the Freedom of Information Act 2000. Please provide the following information relating to penalty notices issued for unauthorised school absences within your local authority area:

    * The total number of penalty notices issued for unauthorised school absences during the Autumn 2024 term and Spring 2025 term.

    * The total monetary value (£) of those penalty notices issued during each of the above terms.

    * If available, the total amount (£) collected from those penalty notices during the same periods. If the information is held in a term-by-term breakdown, please provide it by term.

    If not, a monthly breakdown for the period September 2024 to April 2025 would be acceptable. Please provide the information in spreadsheet or table format if possible. If any part of this request exceeds the cost limit, please let me know how it could be refined to fall within the limit.

    Published: 1 April 2026

  6. Agency spend from 1st March 2025 – 31st November 2025

    I am writing to request information under the Freedom of Information Act 2000. Please provide the following information:

    1. What was the total Agency spend from 1st March 2025 – 31st November 2025. Please break this down between qualified social workers and other staffing categories. clarification received:

    Please provide the total agency spent across the council as a whole, rather than broken down into broken down between qualified social workers and other staffing categories as initially requested.

    2. Do you have a managed service implemented at the trust to assist with your temporary staffing processes?

    3. If yes, please advise who this contract is with, which staffing categories it is for, which framework it was procured under and when the contract expires.

    4. Do you use a direct engagement platform?

    5. If yes, please advise who this contact is with, which staffing categories it is for, which framework it was procured under and when the contract expires.

    6. Do you have a master vendor arrangement in place with any temporary staffing suppliers?

    7. If yes, please advise who this contract is with, which staffing categories it is for, which framework it was procured under and when the contract expires.

    8. Do you have any RPO (Recruitment Process Outsourcing) agreements with any suppliers in relation to the supply of substantive staff?

    9. If yes, please advise who this contract is with, which staffing categories it is for, when the contract expires, which framework it was procured under and which departments it is for (if it is department specific).

    Published: 31 March 2026

  7. Current list of assigned Council Tax band of every domestic property in Herefordshire Council area

    I would like to request the Council's current list of all domestic properties within the Herefordshire Council area, including the full address, the assigned Council Tax band, the Council's local property reference, and the Unique Property Reference Number (UPRN) for each property on the list.

    My preference is to receive the above information electronically in a re-usable file format such as Excel or CSV.

    Published: 24 March 2026

  8. Planning Guarantee Compliance (Reg 9A) - Major Applications

    Under the Freedom if Information Act 2000, please provide the following data in Excel format regarding applications eligible for a refund under Regulation 9A of the Town and Country Planning (Fees for Applications, Deemed Applications, Requests and Site Visits) (England) Regulations 2012 (as amended). Please provide a list of all Major planning applications submitted from 1st January 2025 to date where: 1. The planning application fee paid was £10,000 or greater.

    2. The application exceeded the 26 week period for a decision.

    3. No extension of time or planning performance agreement was agreed in writing.

    4. No refund of fees has been made to date. Requested Columns:

    1. Application reference

    2. Applicant name

    3. Site address

    4. Application valid/received date

    5. Fee paid (£)

    6. Decision due date

    7. Actual decision date

    8. No. of days to decision

    9. The decision

    10. Extension of time agreed in writing (Yes or No)

    11. Refund Made (Yes or No)

    12. Withdrawn (Yes or No) If this request is likely to exceed the cost limit set out in Section 12 of the Act, please provide advice and assistance as to how I may refine the request to remain within the limit (e.g., by narrowing the date range).

    Published: 24 March 2026

  9. The Child Development Centre HR2 7RL - How was it acquired

    Play Area next to The Child Development Centre, HR2 7RL (to the rear of Boycott Road, Hereford). The Play Area was previously owned ad managed as a Play Area by Herefordshire Council until 2002 when it was part of a Large Scale Voluntary Transfer (LSVT) to Herefordshire Housing (Housing Association).

    1. At the time of the LSVT in November 2002, did Herefordshire Council advertise its intention to dispose of the public open space, allowing for public objections (Local Government Act 1972, section 123 ("A))? (Please provide evidence of the fact that this was advertised and any evidence of public comments) It is understood that Herefordshire Council (Then Hereford Corporation) acquired this land in around the 1940's.

    2. Did the local authority acquire the land either, under the Public Health Act 1875, or the Open Spaces Act 1906? these were acts under which local authorities could acquire land for the provision of recreation land or public open spaces. If the local authority does not know the details of how the land was acquired (question

    2) please could you let me know how/ where this information could be obtained from.

    Published: 23 March 2026

  10. Commissioned Home Care Worker Pay Assurance

    Please provide recorded information held by the council, created or relied upon within the last three financial years, which demonstrates how the council assures itself, in practice, that commissioned domiciliary care providers pay care workers for all working time. For the purposes of this request, “all working time” includes (but is not limited to):

    • Payment for direct contact time with service users

    • Payment for travel time between care visits

    • Payment for gaps of less than 60 minutes between care visits

    • Payment for mileage, including whether contracts specify a mileage rate or reimbursement requirement The request seeks recorded information held by the council.

    This may include, but is not limited to:

    • Contractual clauses or schedules relating to pay, working time, or reimbursement of expenses

    • Monitoring, auditing, or compliance reports

    • Payroll sampling, spot checks, or verification exercises (redacted as necessary)

    • Records of breaches, enforcement actions, or improvement plans

    • Provider declarations or self-certifications relied upon as evidence

    • Records showing that compliance is assured through reliance on HMRC enforcement or other external bodies

    • Any other documentation used by the council to verify compliance in practice This request does not seek policy statements or general explanations.

    It seeks recorded information held by the council. Clarification If the council does not hold recorded information for any of the above elements, please explicitly confirm this and state whether:

    a) The council does not monitor these matters in practice;

    b) Monitoring occurs but no records are retained;

    c) The council relies solely on provider declarations or contractual self-certification; or

    d) The council relies on HMRC or another external enforcement body and holds no direct verification records.

    Published: 23 March 2026