Freedom of information (FOI) releases from Herefordshire Council

This is a disclosure log of Herefordshire Council's responses to freedom of information (FOI) or environmental information regulations (EIR) requests that might be of wider public interest.

If you can't find the information you're looking for, you can make a new FOI request.

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2,837 disclosures

  1. Herefordshire Council SWEP

    My Freedom of Information request is as follows. Could you please send me the following information regarding Herefordshire Council’s use of the Severe Weather Emergency Protocol (SWEP) during summer 2025.

    • How many times Herefordshire Council’s Severe Weather Emergency Protocol (SWEP) was activated between the dates 31 May 2025 and 1 September 2025, inclusive.

    • For each activation, the exact date range the SWEP was active between, inclusive (e.g. if the SWEP was activated on 10 June 2025 and ended on 14 June 2025, the date range would be 10/06/2025-14/06/2025).

    • For each activation, the reason why the SWEP was activated.

    • For each activation, a list of actions the council took to support people while the SWEP was active, including any actions that were taken to support people in social rented housing owned by the council.

    • A copy of your latest Severe Weather Emergency Protocol policy document, or a link to where a copy can be found on your website.

    Published: 20 February 2026

  2. Technology Enabled Care Services

    Demand for Technology Enabled Care (TEC, Assistive Technology) across the UK:

    Under the Freedom of Information Act 2000/2002, I would like to request the following information relating to the usage of each of these types of service in your Local Authority.

    a) How is funding and contracting for TEC structured in your Local Authority – which body leads on contracting and what proportion of funding is supplied by the local Integrated Care Board vs from your own budgets?

    b) What is the total budget allocated for TEC services for the current financial year, and what is the planned budget for the next financial year - if this is not known, can you provide a percentage estimate of whether it will be higher, lower, or unchanged compared with the current budget?

    c) What was the total expenditure (£) on TEC in your Local Authority for each of the last three financial years?

    d) What proportion of expenditure was on outsourced (i.e. independent sector) service providers for each of the last three financial years?

    e) Which independent providers did you use for TEC services in the last financial year, and what value of total spending was with each provider? For example, Tunstall, Millbrook Healthcare/Livity Life, Access.

    f) Is your local TEC service shared with other local authorities? If so, please provide a list of these authorities.

    g) When was the service last tendered, and to when is the current contract expected to run until?

    Published: 20 February 2026

  3. Number of noise complaints in each of the past five calendar years

    I am emailing with a request under the FOI Act, 2000. Please could you provide me with the following information broken down by calendar year.

    Please could you provide the information in an excel spreadsheet, with the rows corresponding to the years, and the columns matching the questions:

    1) In each of the past five calendar years, how many noise complaints has your authority received?

    2) In each of the past five calendar years, how many of those noise complaints required formal action to be taken?

    3) In each of the past five calendar years, how many of those noise complaints concerned amplified music?

    4) In each of the past five calendar years, how many of those noise complaints concerned animal noises (barking dogs etc)?

    5) In each of the past five calendar years, how many of those noise complaints concerned DIY/construction (drilling/sawing/hammering etc)?

    6) In each of the past five calendar years, how many of those noise complaints concerned general household noise (banging of doors/arguments/shouting)?

    7) In each of the past five calendar years, how many of those noise complaints concerned gatherings/parties?

    8) In each of the past five calendar years, how many of those noise complaints have led to noise abatement notices issued by the council?

    9) In each of the past five calendar years, how many of those noise complaints have led to prosecutions by the council?

    10) In each of the past five calendar years, how many of those prosecutions were successfully prosecuted by the council?

    Published: 20 February 2026

  4. Community Equipment Services, Clinical Wheelchair Services & Home Improvement Agency Services

    Demand for Community Equipment Services (CES), Clinical Wheelchair Services (WCS), Home Improvement Agency (HIA), across the UK:

    Under the Freedom of Information Act 2000/2002, I would like to request the following information relating to the usage of each of these types of service in your Local Authority.

    1) Community Equipment Services (CES)

    a) How is funding and contracting for CES structured in your Local Authority – which body leads on contracting and what proportion of funding is supplied by the local Integrated Care Board vs from your own budgets?

    b) What is the total budget allocated for CES services for the current financial year, and what is the planned budget for the next financial year - if this is not known, can you provide a percentage estimate of whether it will be higher, lower, or unchanged compared with the current budget?

    c) What was the total expenditure (£) on CES services in your Local Authority for each of the last three financial years?

    d) What proportion of expenditure was on outsourced (i.e. independent sector) service providers for each of the last three financial years?

    e) Which independent providers did you use for CES services in the last financial year, and what value of total spending was with each provider? For example, NRS Healthcare, Millbrook Healthcare, Ross Care, Medequip.

    f) Is your local CES service shared with other local authorities? If so, please provide a list of these authorities.

    g) When was the service last tendered, and to when is the current contract expected to run until?

    2) Clinical Wheelchair Services (WCS)

    a) How is funding and contracting for WCS structured in your Local Authority – which body leads on contracting and what proportion of funding is supplied by the local Integrated Care Board vs from your own budgets?

    b) What is the total budget allocated for WCS services for the current financial year, and what is the planned budget for the next financial year - if this is not known, can you provide a percentage estimate of whether it will be higher, lower, or unchanged compared with the current budget?

    c) What was the total expenditure (£) on WCS services in your Local Authority for each of the last three financial years?

    d) What proportion of expenditure was on outsourced (i.e. independent sector) service providers for each of the last three financial years?

    e) Which independent providers did you use for WCS services in the last financial year, and what value of total spending was with each provider? For example, NRS Healthcare, Millbrook Healthcare, Ross Care, AJM Healthcare, Blatchford, Opcare.

    f) Is your local WCS service shared with other local authorities? If so, please provide a list of these authorities.

    3) Home Improvement Agency/Home Adaptation Services (HIA)

    a) How is funding and contracting for HIA structured in your Local Authority – which body leads on contracting and what proportion of funding is supplied by central government vs from your own budgets?

    b) What is the total budget allocated for HIA services for the current financial year, and what is the planned budget for the next financial year - if this is not known, can you provide a percentage estimate of whether it will be higher, lower, or unchanged compared with the current budget?

    c) What was the total expenditure (£) on HIA services in your Local Authority for each of the last three financial years?

    d) What proportion of expenditure was on outsourced (i.e. independent sector) service providers for each of the last three financial years?

    e) Which independent providers did you use for HIA services in the last financial year, and what value of total spending was with each provider? For example, Medequip, Millbrook Healthcare.

    f) Is your local HIA service shared with other local authorities? If so, please provide a list of these authorities.

    g) When was the service last tendered, and to when is the current contract expected to run until?

    Published: 20 February 2026

  5. Care services for adults (18–64) with mental health or learning disabilities for 2024/25 and 2025/26

    I am writing to request information under the Freedom of Information Act 2000 relating to the provision of adult social care services for working-age adults (18–64) with mental health or learning disabilities, commissioned or funded by Herefordshire Council.

    Please provide the information below for the financial years 2024/25 and 2025/26.

    Residential Services

    1) The average fee uplift % agreed with providers of residential services for 24/25.

    2) The individual fee uplifts % agreed with each residential provider (anonymised) and the number of residential placements Herefordshire Council has with that provider for 24/25, e.g. Provider A 5% and 25 placements, Provider B 4% and 4 placements.

    3) The average fee uplift % agreed with providers of residential services for 25/26 (as at 31 December 2025).

    4) The individual fee uplifts % agreed with each residential provider (anonymised) and the number of residential placements Herefordshire Council has with that provider for 25/26, e.g. Provider A 5% and 25 placements, Provider B 4% and 4 placements.

    5) The number of residential providers and placements who are still to agree fee uplifts for 25/26.

    6) The average weekly fee rate and average total hours of support by provider (anonymised) as at 31 December 2025, e.g. Provider A £1,576 and 65 hours total support, Provider B £2,187, and 72 hours total support.

    Supported Living Services

    1) The average fee uplift % agreed with providers of supported living services for 24/25.

    2) The individual fee uplifts % agreed with each supported living provider (anonymised) and the number of supported living placements Herefordshire Council has with that provider for 24/25, e.g. Provider A 5% and 25 placements, Provider B 4% and 4 placements.

    3) The average fee uplift % agreed with providers of supported living services for 25/26.

    4) The individual fee uplifts % agreed with each supported living provider (anonymised) and the number of supported living placements Herefordshire Council has with that

    provider for 25/26, e.g. Provider A 5% and 25 placements, Provider B 4% and 4 placements.

    5) The average and maximum hourly fee rate paid for each supported living provider (anonymised) in 2025-26.

    Published: 19 February 2026

  6. Home to School Transport (mainstream and SEN) operation during October 2025

    Under the Freedom of Information Act 2000, please can you provide the information below for commissioned Home to School Transport (mainstream and SEN) that was in operation during October 2025.

    I am not requesting any personal data (no pupil names, addresses, schools, pick-up points, full postcodes, or times).

    Route/run-level dataset (October 2025)

    For each route/run reference operated at any point in October 2025, please provide the following fields in CSV/Excel:

    1. Route/Run ID

    2. Current supplier/operator name (as of October 2025)

    3. Vehicle type required (e.g., Taxi/Saloon, WAV, Minibus, Coach, PSV)

    4. Number of pickups/pupils

    5. If a PA (Passenger Assistant) is required

    6. Daily mileage (or “planned” mileage if that is what is held)

    7. Daily price (charge per day for that run)

    Published: 19 February 2026

  7. Closure orders from 2015 - 2025

    I am writing to request information under the Freedom of Information Act. In order to assist you with this request,

    I am outlining my query as specifically as possible. I would be interested in any information held by your council regarding my request. If you need further clarification, please contact me by email.

    1, How many closure orders has your council secured, broken down by the following financial years? 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 2, Of those how many were:

    A, residential addresses

    B, How many were non-residential addresses

    Should it become apparent that answering this FOI in full would exceed the cost limit please provide the answer to question 1 only. CLARIFICATION: Closure orders come under part four, chapter 3, Section 80 of the anti-social behavior, crime and policing act 2014.

    Published: 19 February 2026

  8. Children's Social Care Services

    Q1. The total number of child relinquishment requests per year for each of the last ten years. For the avoidance of doubt, this refers to instances where birth or adoptive parents contacted the local authority requesting that Children’s Social Care Services assume care responsibility for a child.

    Q2. For the calendar years 2023 and 2024, and for 2025 if available:

    • The number of referrals received by Children’s Social Care Services where domestic abuse was recorded as a factor; and If 2025 figures are incomplete, please provide whatever data is currently available and specify the date range that the data covers.

    Q3. For each of the last five years, please provide either:

    • The annual staff (or ideally just social worker, if these figure exist) sickness or absence rate already held by the authority (for example, percentage of working time lost), or

    • If no such percentage is routinely recorded, the total number of working days lost to sickness/absence and the total number of contracted working days for Children’s Social Care Services staff in each year. Please provide whichever of the above is held in recorded form.

    Q4. The average caseload, and the average number of children (if different) held by qualified social care workers in:

    • Frontline child protection assessment teams; and

    • Safeguarding teams for each of the last five years. Please provide the information in written form via email. If you have any queries, please don’t hesitate to contact me, I would be very happy to clarify any aspect of this request.

    Published: 19 February 2026

  9. Copy of the C1972 file that resulted in the BOAT CP32 being included in the Definitive Map

    Under FoI Act I would like to have a copy of the C1972 file please, that resulted in the Byway Open to All Traffic CP32 being included in the Definitive Map.

    Can I also urgently request a copy of the Definitive Map, CERTIFIED, for the Byway Open to All Traffic No. CP32.

    Published: 19 February 2026

  10. Missed Bin Collections (2025)

    Under the Freedom of Information Act 2000, please provide the following information.

    Request

    For the calendar year 1 January 2025 to 31 December 2025, please confirm:

    1. The total number of scheduled household bin collections that were missed by the Council (i.e. not collected on the scheduled day).

    If the Council does not yet hold a full-year figure for 2025, please instead provide:

    · the total number of missed collections recorded to date in 2025, and

    · the period that figure covers (e.g. January–June 2025).

    · annualise or prorate the available figure to provide a full-year estimate for 2025

    Clarifications to minimise effort

    · This request is for a single total figure only.

    · I am not requesting ward-level, route-level, street-level, or contractor-level data.

    · I am not requesting explanations, causes, complaints, or remedial actions.

    · The figure may be provided as recorded, without validation, reconciliation, or review.

    · Where the Council records missed collections by exception reports, performance dashboards, or contractor KPIs, the headline figure from those sources is sufficient.

    Definition

    For the purposes of this request, a “missed collection” means:

    · a scheduled household bin collection that did not take place on the scheduled day, including where the collection was later completed on a different day.

    Please provide the response in any simple format.

    Published: 19 February 2026