Car Parking Permitting Systems
Case reference FOI2024/01720
Received 14 October 2024
Published 7 November 2024
Request
Do you have a Car Parking Permitting System – Y/N
If Yes:
Who is the provider
When were they appointed
When does the agreement come up for renewal
How many Permits do you issue
Each Year
Across the life of the Agreement
Is this provided as a Software as a Service (SaaS) Y/N
If No, how is the Service procured e.g., Annual Licence, Fee per Permit and/or other
If No:-
How do you manage your car parking permits?
Do you have a Car Parking Enforcement System – Y/N
A: Yes
If Yes:
Who is the provider
A: Chipside
When were they appointed
A: Software was purchased roughly around 2009
When does the agreement come up for renewal
A: A rolling service and maintenance contract renewed annually
How many PCNs do you issue
Each Year
A: 2022/23: 21996
2023/24 : 24252
Across the life of the Agreement
A: 149399
Is this provided as a Software as a Service (SaaS) Y/N
If No, how is the Service procured e.g., Annual Licence, Fee per Permit and/or other
A: Software was purchased in 2009 and we currently have a service and maintenance contract in place.
If no:-
how do you manage car park enforcement?
A: N/A
Do you have a Car Parking Mobile App – Y/N
If Yes:
Who is the provider
A: Ring Go
When were they appointed
A: Tender Process
When does the agreement come up for renewal
A: Currently being renewed
How many Parking Transactions do you process each year through the Parking App
A: 2022/2023 : 509,095
2023/2024: 633,365
How much revenue did you generate through the Parking App. During the last financial year (2023/2024).
A: £180691.80
If no:
Are you intending to engage with a mobile app in the near future. Y/N
Are you planning to be part of the National Parking Platform Y/N
Response
Do you have a Car Parking Permitting System – Y/N
A: Car park Permits are issued by our car parking mobile app
If Yes:
Who is the provider
A: Ring Go
When were they appointed
A: 2022/2023
When does the agreement come up for renewal
How many Permits do you issue
Each Year
A: 2022/23 : 145
2023/24 : 226
Across the life of the Agreement
A: 371
Is this provided as a Software as a Service (SaaS) Y/N
A: No
If No, how is the Service procured e.g., Annual Licence, Fee per Permit and/or other
A: Tender Process
If No:-
How do you manage your car parking permits?
A: N/A
Do you have a Car Parking Enforcement System – Y/N
A: Yes
If Yes:
Who is the provider
A: Chipside
When were they appointed
A: Software was purchased roughly around 2009
When does the agreement come up for renewal
A: A rolling service and maintenance contract renewed annually
How many PCNs do you issue
Each Year
A: 2022/23: 21996
2023/24 : 24252
Across the life of the Agreement
A: 149399
Is this provided as a Software as a Service (SaaS) Y/N
If No, how is the Service procured e.g., Annual Licence, Fee per Permit and/or other
A: Software was purchased in 2009 and we currently have a service and maintenance contract in place.
If no:-
how do you manage car park enforcement?
A: N/A
Do you have a Car Parking Mobile App – Y/N
If Yes:
Who is the provider
A: Ring Go
When were they appointed
A: Tender Process
When does the agreement come up for renewal
A: Currently being renewed
How many Parking Transactions do you process each year through the Parking App
A: 2022/2023 : 509,095
2023/2024: 633,365
How much revenue did you generate through the Parking App. During the last financial year (2023/2024).
A: £180691.80
If no:
Are you intending to engage with a mobile app in the near future. Y/N
A: N/A
Are you planning to be part of the National Parking Platform Y/N
A: The Service Area have advised that they will explore the results of the National Parking Platform trial once they are published. They are signed up to the platform so they receive updates. They have advised that they do not yet have enough data to make a decision either way.
Documents
This is Herefordshire Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
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